5/5
GoogleJosh Holder was courteous, professional and extremely knowledgeable - a credit to his profession.
Trusted Agent profile · Brent
Hamptons Kensal Rise & Queens Park Sales reviews in Brent
★★★★★
1,638 reviews across 2 platforms
72-74 Chamberlayne Road, Kensal Rise, London, NW10 3JJ, Brent, NW10 3JJ
Part of Hamptons, see every office.
Hamptons's office in Brent, at 72-74 Chamberlayne Road, is rated 4.3 out of 5 across 1,638 reviews on two platforms, including 198 Google reviews rated 4.7.
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Tell us what you need and we'll put you in touch. Hamptons Kensal Rise & Queens Park Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brent.
Reviews
Every review we hold for the Brent office, from every platform, shown as written. First names only.
Google5/5
TrustpilotVery solid experience
Very solid experience, with Hamptons in Marlborough, renting a property from an international location. Good communication, professional and knowledgable.
5/5
TrustpilotHamptons are Great!
Hamptons have been amazing property managers over the 15 years that we have been living in our property. They are always responsive, helpful and get things resolved in a timely fashion. We have been very happy with the service. I recommend them to any property owner!
3/5
TrustpilotImproving
We use Hamptons as agent for a rental property we own and after initial problems - we have become happier with their service
Agent replied · 23 October 2024
Thank you for taking the time to leave us a review, customer service is very important to us and we are naturally disappointed to hear you have had a negative experience. We have passed your feedback onto the relevant member of staff who will look into your feedback. Should you be contacted for further details we would very much appreciate your feedback and assistance. Thank you again.
5/5
TrustpilotDavid Whiting a professional
David Whiting has always been efficient, respctful, and straightforward to deal with. Issues are dealt with in a professional manner.
4/5
TrustpilotI had Judy Palethorpe dealing both…
I had Judy Palethorpe dealing both sides of fence as tenant and landlord looking after me as property manager.I had a very good working relationship with her, she was helpful and always very pleasant. i am sad she has moved departments.
5/5
TrustpilotExcellent
I have found the people working at Hamptons to be just lovely - always helpful, knowledgeable, efficient, friendly and reassuring. Melanie Hudson (Property Manager) has been exceptional throughout my tenancy, any issues have been dealt with promptly and with strictly Covid safe practices. I would highly recommend this agency, many thanks.
5/5
TrustpilotBoth the sales team and the back office…
Both the sales team and the back office team (chasing completion) were absolutely excellent. I cannot find any fault and I’d definitely use them again. A totally professional team!
5/5
TrustpilotGreat Lettings Support
Justyna has helped us through some tenancies and we cannot praise her enough for her continued support throughout the lettings.
Agent replied · 23 October 2024
Thank you for your feedback about Justyna, we look forward to making her aware of your review.
1/5
GoogleVery polite and friendly at first, until they have to run away to chase a bigger fish worth more money. Then you're left completely to your own devices!!
Agent replied · 23 October 2024
Hi Tim, sorry to hear of your bad experience here. I’d like to discuss in more detail if you could reach out on sam.lancaster@greene.co.uk and we can arrange to speak? Thanks, Sam Lancaster
5/5
TrustpilotImmediate response to a boiler error
Immediate response to a boiler error, the team had it resolved within hours on a particularly cold day with young children in the house. Daniel (Hamptons) was very quick to respond and also followed up to ensure everything was resolved.
5/5
TrustpilotThank you Newbury Hamptons
Newbury Hamptons were respectful and professional from first meeting through to completion of the sale of my house. Every person I spoke to in the office was courteous and helpful - if I should ever move again they will be my first choice. I highly recommend them.
5/5
TrustpilotRobert Stubbs
Robert Stubbs - He was a great agent and had looked after me and my cousins to find a place to rent! Quick and responsive with emails/calls! Very happy with our experience with Rob and Hamptons :D
5/5
TrustpilotI have recently moved to a new property…
I have recently moved to a new property with the help of Hamptons. Their service was good and they are always available whenever we have any queries.Gemma Ward, who is our property manager , actively clarifies all our queries and make our life easy here.Thanks
4/5
TrustpilotLeakage in the age of coronavirus
Julian promptly addressed a water leakage emergency and had someone in a little more than 24 hours. His help is very much appreciated.
Agent replied · 23 October 2024
Thank you for leaving us a review, we are delighted to hear Julian provided such a good service and we look forward to sharing this with him. Thank you again.
5/5
TrustpilotVery satisfied
I am very happy with the way Grace Campbell manages our two properties at Garricks House KT1 1HS.
5/5
TrustpilotSamantha Hunt
Samantha Hunt, our property manager at Hamptons has been fantastic! She is always very efficient, offering us sound advice and organising any repairs that need to be done and liaising between the tenant and ourselves. We couldn't do without her.
5/5
TrustpilotThe property manager
The property manager, April, is extremely helpful and quick in responding. April also keep us up to date with any tenants related inquiries.
5/5
TrustpilotGreat service provided ny Sandra McCrae
Very happy with the level of professionalism shown by Sandra. She worked extremely hard liaising between myself and the previous tenants to ensure everything relating to the deposit went smoothly.
5/5
TrustpilotProfessional service at Hamptons, Stratford Upon Avon.
We have always found Hamptons at Stratford upon Avon to be courteous, efficient and communicative. A pleasure to deal with. Our point of contact is Lucy Pickles who represents the company with professionalism and a most pleasant disposition .
5/5
TrustpilotGreat responsive service
Melanie in the Bath Lettings office has been fantastic is supporting us with some electrical issues in our rental property.
5/5
TrustpilotAs the agent for the landlord
As the agent for the landlord, Hamptons has been responsive to any issues arising in the flat and have coordinated a lot of preventative maintenance work in a very professional manner.
5/5
TrustpilotProfessional personnel.
Our point of contact is Katie Tucker in Property Management Service. We have received nothing but a professional approach from Katie and she never fails to be efficiently communicative. It is a comfort to know that queries or other matters will be dealt with immediately.
5/5
TrustpilotFirst Class Lettings Service
The entire team at Hamptons have always provided the highest service to me as a landlord. Professional, efficient and knowledgeable are just a few ways to describe Sharon, Morgan, Lucy and the rest of the lettings team. Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Hamptons Kensal Rise & Queens Park Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brent.
