Trusted Agent profile · Brent

Dexters Kensal Rise & Queen's Park reviews in Brent

4.4

★★★★★ Great

2,268 reviews across 2 platforms

62 Chamberlayne Road, Kensal Rise, NW10 3JJ, Brent, NW10 3JJ

Dexters's office in Brent, at 62 Chamberlayne Road, is rated 4.4 out of 5 across 2,268 reviews on two platforms, including 389 Google reviews rated 4.9.

Google logo

4.9 / 5

389

Reviews on Google

This office

Trustpilot logo

1,879

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Brent office, from every platform, shown as written. First names only.

5/5

Google

Gareth at Dexters Kensal Rise has done an incredible job letting my flat in 4 days ! He was extremely thorough with all the relevant paperwork. He has been available for every phone call and i cannot recommend him more highly. Thankyou

Carey · 27 February 2024

Agent replied · 25 October 2024

Dear Carey, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

I have been renting from Dexter’s for…

I have been renting from Dexter’s for nearly 2 years now & dealing with Donalina the whole time. She has always been very professional, quick to reply to my emails & get any issue sorted rapidly. I would happily use dexters again because of my experience from Donalina.

Callum · 11 October 2023

Agent replied · 23 October 2024

Dear Callum, We really appreciate you taking the time to leave such lovely comments about Donalina. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Jo is a true gem…

Joanne Witter from Property Management West 2 is an absolute diamond! She is such a pleasure to deal with. She is very helpful, knowledgeable and super friendly. The service she provides second to none. Thank you!!!

Katarzyna · 16 June 2024

Agent replied · 23 October 2024

Dear Katarzyna, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Rasel I

Spoke to a chap called Rasel about my renewal. He handled my query well and went above and beyond for any additional query I had. He gave me detailed information about the rental properties around my desired location. Will call back with a follow up once I have made my decision.

William · 14 July 2023

Agent replied · 23 October 2024

Dear William, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Amazing customer service from Vicky B…

Amazing customer service from Vicky B at Dexter’s in Battersea. She is so attentive and made the whole moving process so much easier for us. Even after we were all moved in, she called and ensured everything was perfect for us. Would highly recommend Dexters.

Alice · 12 December 2023

Agent replied · 23 October 2024

Dear Alice, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Caitlin McCartney from the Dexter's…

Caitlin McCartney from the Dexter's property management team was super helpful to sort the issues out quickly and manage the multi-party processes smoothly.Will definitely suggest working with Dexters to manage your property.

Ali · 8 August 2024

Agent replied · 23 October 2024

Dear Ali, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

He facilitates the process with a…

He facilitates the process with a friendly approach and gives you confidence with his professional approach. Thanks Aaron…

ALPER · 24 September 2021

Agent replied · 23 November 2024

Dear Alper, thank you for your 5* review. We are pleased to see that you had a positive experience with Aaron in our Wimbledon office. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

My partner and I are currently house hunting and were impressed with both Daniel’s knowledge of the area and individual properties as well as driving us to 4 separate property viewings in one evening. Thanks again!

William · 28 May 2024

Agent replied · 25 October 2024

Dear William, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Daniel. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Excellent agency

I used the Cricklewood branch to assist in the sale of my property. The team there from the manager Neela Patel down were very good, right from the day of instruction. My sales consultant Samara Sylvester deserves particular mention as she was outstanding. Prompt in returning my calls and addressing any concerns I had, she really did her employers credit. Happy to recommend this agency on.

Adnan · 17 September 2021

Agent replied · 23 November 2024

Dear Adnan, thank you for your 5* review regarding the team in our Cricklewood office. We are thrilled to read that you have had a great experience and hope we can assist you again in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Absolute legend that is Amad Quaid sorted my boiler within moments so I I able to have a lovely hot bath! Thank you letting team!! xx

Sophie · 10 November 2024

Agent replied · 8 December 2024

Dear Sophie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

I have rented my property with Dexters…

I have rented my property with Dexters and the initial stages were stressful, which Dexters handled well. The prime team respond quickly to my messages and I am very grateful for that. I am reassured that they will deal with all issues on my behalf.

Laura · 13 November 2023

Agent replied · 23 October 2024

Dear Laura, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Ashley Griffiths (Property Management)

Ashley Griffiths (Property Management) is first class. He is organised, always ready to help and very effective. If a problem crops up he deals with it promptly and tactfully. It is reassuring to know that our interests are being so capably looked after. Thank you!

Simon · 1 November 2023

Agent replied · 23 October 2024

Dear Simon, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great Experience with Carl Tettey

Over the past month, we have been working with Carl Tettey for all of our property needs and he has been fantastic. He is prompt in his responses and has had any issues remedied in a speedy and complete fashion. Wonderful to work with.

Lauren · 22 November 2023

Agent replied · 23 October 2024

Dear Lauren, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Carl will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Very helpful lettings management team

I really appreciated the effort put by Myra in advising me on a couple of extremely tricky issues relating to the rental property that Dexters manage for me. She put in a lot of time and brought in specialist colleagues to help me.

Jeremy · 13 December 2023

Agent replied · 23 October 2024

Dear Jeremy, Thank you for taking the time to leave a wonderful 5* review. Myra will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Sincere Thanks

My sincere thanks must be recorded to this wonderful company. My deposit was returned before I had even realised by Louis Preston, a lovey chap. My thanks must also go to George Bromane, another lovely chap who got me a great price for a contractor.

AB · 25 October 2023

Agent replied · 23 October 2024

Dear AB, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I have been speaking with Daniel in regards to the current market and he has given me some fantastic advice, could not recommend him more.

Lucy · 8 November 2024

Agent replied · 8 December 2024

Dear Lucy, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Trustpilot

Tallulah was extremely helpful and fast…

Tallulah was extremely helpful and fast in dealing with my request.Thank you.

Cesar · 6 June 2022

Agent replied · 23 October 2024

Dear Cesar, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I recently had a call with a young lady called Zeinab at the branch she was very attentive and polite, I now feel like I have some hope in finding a place soon.

Saiyra · 27 June 2024

Agent replied · 25 October 2024

Dear Saiyra, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

A management team that actually cared

I've had a great experience with the Dexters North Property Management Team who has been really helpful. I also wanted to mention Petros Giorganios in particular, who, on top of being very responsive and helpful, is also extremely nice and caring (which was very refreshing!)

Ella · 18 October 2023

Agent replied · 23 October 2024

Dear Ella, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I was assisted by Nabeel Khan in…

I was assisted by Nabeel Khan in dealing with a few maintenance issues in my rented flat and I was very happy with his treatment. He was very quick to report the issues, responsive and reliable. Also, polite and kind in his communication. Many thanks.

Vasilina · 17 October 2023

Agent replied · 23 October 2024

Dear Vasilina, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent staff!

We are structural engineers and we have been appointed by this office on numerous occasions. We enjoy working with this office as the staff are very helpful and do not look to waste any time for us and their valuable Clients. In particularly we would like to mention Felix and Chris for their professionalism and willingness to keep a healthy relationship between both parties.

Stabuild · 26 October 2021

Agent replied · 23 November 2024

Thank you for taking the time to leave us a 5* review for Felix and Chris in our West Hampstead office. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Thanks Monika

I have been with this agency nearly a year. Had contact with many of the agents and one of my favourite one is Monika. She was so helpful all the time I had any issues. Thanks to her. Really appreciate her help and support.

Naat · 8 November 2023

Agent replied · 23 October 2024

Dear Naat, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Isaac from Dexters was great to work with - took time to show us round a number of properties in one evening

Greg · 16 December 2024

Agent replied · 23 December 2024

Dear Greg, Thank you for your kind comments regarding Isaac and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Trustpilot

Help with end of Tenancy

Jamie Nash who is Head of Property Management at Dexters, has been very helpful in overseeing the end of a long tenancy, liaising with the tenants and ensuring that final jobs were done for me at apartment. Many Thanks for providing such a great service.

Linda · 9 October 2023

Agent replied · 23 October 2024

Dear Linda, It’s great to hear that you have had a brilliant experience with Jamie. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

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