Dexters Kensal Rise & Queen's Park reviews in Brent

★★★★★ 5/5

Trustpilot

Great Experience

I experienced a few initial difficulties with one of the letting agents, but everything changed for the better once Ryan Campbell took over my "case". From that point on, the entire process went incredibly smoothly. Ryan did an outstanding job of making my move as stress-free as possible. Even after I moved in, he proactively followed up to ensure that everything was perfectly sorted. I am incredibly grateful for his professional, attentive support and highly recommend working with him!

Mona · 3 October 2026

★★★★★ 5/5

Google

Lashonte was excellent in helping us out with our search. Very accommodating and engaged with our needs which made for a more pleasant viewing experience than I have had in the past. Very professional and well done 🙏🏾 …

D · 10 August 2026

★★★★★ 5/5

Trustpilot

Great

Dexters is supporting us with our company accommodation needs for several years now. They are professional, communicative and always friendly. Remi Daniels, one of the Senior Property Manager has been very helpful in our recent check out. She also manages other properties for us and is always on top of everything.

Eldora · 13 May 2026

★★★★★ 5/5

Google

I've been really pleased with the service from Nathalia throughout my property purchase. She's been proactive and organised from the start, keeping me updated at each stage without me having to chase, and she's gone the extra mile by offering helpful recommendations (like survey providers) rather than just leaving me to figure things out alone. She's clearly on top of the process and communicates clearly, which has made a stressful experience feel much more manageable. I'd happily recommend her to anyone buying or selling a property.

Kyra · 10 September 2026

★★★★★ 5/5

Google

I would like to thank Neela Patel and Mark Apan for their outstanding support throughout the sale of my property. Although the process was extremely stressful at times, their positivity and guidance made a real difference. I would definitely recommend Dexters to anyone looking to sell their property.

Neava · 10 May 2026

★★★★★ 5/5

Trustpilot

How property management should be done!

I’m not one for writing reviews, however I felt compelled to do so following my personal interaction with Stephanie Thame who visited my home last week to carry out an inspection of the property. Stephanie has such a warm demeanour and her professionalism was second to none. She understood everything that I had said and was a complete delight to deal with. An absolute credit to Dexters and the property management team.

Alsy · 29 September 2026

★★★★★ 5/5

Trustpilot

Special shout out to Sophie at Dextors

Special shout out to Sophie at Dextors, our Property Manager. Helps out whenever we need, with quick efficiency making us really feel listened too.

MWalia · 27 September 2026

★★★★★ 5/5

Trustpilot

Landlord review

We have been managing our rental property through Dexters for a year. Our Property Huseyin Tas has been attentive through this time, and is always quick to respond and provide solutions - keeping both landlord and tentants in mind. We appreciate his management style!

Libby · 13 May 2026

★★★★★ 5/5

Google

I had a great experience with Dexters, especially thanks to Tega. He was very helpful during the property viewing, taking the time to answer all my questions clearly and making sure I was well informed throughout. Throughout the process he replied to all enquiries quickly making the process less stressful.

Fowzia · 26 March 2026

★★★★★ 5/5

Trustpilot

Positive experience

Since Andrzej has been my point of contact at Dexters, he has been responsive, courteous and most helpful. All queries are dealt with in a timely manner. My experience with Dexters has been positive and I would recommend them as managing agents.

GS · 12 May 2026

★★★★★ 1/5

Trustpilot

Extremely unprofessional conduct and repeated harassing contact

Extremely unprofessional conduct and repeated contact amounting to harassment. I have received unwanted calls and emails from Dexters since 2017, each time I have asked them to remove my contact details from their database but either through neglect, lack of training, incompetence or IT issues, I have repeatedly still gotten more calls/emails every few months. Unless you want to forever receive spam calls from them, avoid like the plague.

W · 28 September 2026

★★★★★ 5/5

Trustpilot

Dexters have been helping me with a…

Dexters have been helping me with a property search for the last 2-3 months now. Beyonce is amazing. I had a great experience with her team. The team were professional, friendly and helpful throughout the whole process. They kept me updated regularly, responded quickly to any questions, and made everything feel straightforward and stress-free.

Tiji · 14 September 2026

★★★★★ 5/5

Google

Tega is an excellent agent and I have enjoyed viewing properties with him. He is the consummate professional, always on time and well dressed and knowledgeable. Great guy! Edit: i’m really not sure how you interpreted that as a negative review. It was intended to be the opposite.

Leah · 10 March 2026

★★★★★ 5/5

Trustpilot

Sylwia Chlopek is a star!

Sylwia Chlopek is one of the very few Estate Agents that actually listens, does her job well, is responsive and a total professional. I have dealt with MANY agents over the years and trust me when i tell she, this lady stands out. With Sylwia, you, and your property, are in safe hands.

Omar · 15 September 2026

★★★★★ 1/5

Trustpilot

Yes - sold our property - but then that was it

Yes - they sold our property - however thats the easy part. During the sales process they did very little, to the point the onward estate agents in the chain did the majority of the work, and without them I am unsure it would have even happened. Nice enough staff, but maybe need to focus on not just winning business and helping those in the process

A · 30 September 2026

★★★★★ 5/5

Trustpilot

Andrzej Szczepaniak is a wonderful…

Andrzej Szczepaniak is a wonderful contact. Always helpful and speedy with our concerns. Thank you very much!

Mabs · 30 September 2026

★★★★★ 5/5

Trustpilot

Special thanks to Sophie

Special thanks to Sophie. She looks after our property and does a great job. Thanks Sophie

James · 6 October 2026

★★★★★ 5/5

Google

Nathalia was a fantastic estate agent in finding a future home. I would not hesitate to recommend her to anyone.

Mabel · 10 September 2026

★★★★★ 5/5

Trustpilot

Natalia Catana at Dexters was wonderful…

Natalia Catana at Dexters was wonderful and understanding throughout our recent tenancy change. There were a few complications along the way, and I really appreciated her patience, support and help getting everything finalised on time. Thank you, Natalia, for making a stressful situation easier to deal with!

Nikhil · 9 October 2026

★★★★★ 5/5

Trustpilot

Dexters have helped me during a recent…

Dexters have helped me during a recent tenant transition. They are very organised, I was dealing with Kirlon Sanchez who quickly and efficiently sorted out many issues while still leaving me with a level of control. For a landlord Kirlon and his team is just what you need.

Paul · 21 September 2026

★★★★★ 5/5

Google

Had a dream viewing with Lashonte this afternoon! Beautiful property, and Lashonte was so attentive throughout, answering all my questions and picking up on all the things that matter to me in a house search. She really went above and beyond to make me feel comfortable, and was direct and transparent about the process. 10/10 recommend!! ☺️💖

Eve · 8 November 2025

★★★★★ 5/5

Trustpilot

Sacha and the team

Sacha and the team were great at finding a tenant and handling the turnaround.

Jo · 30 September 2026

★★★★★ 5/5

Google

Tega was incredibly helpful with our flat search. My partner and I were looking for a 3 bed with nice view near a great school as we’re expecting. He was so informative and funny! Definitely ask for him for your next search

Danielle · 10 March 2026

★★★★★ 1/5

Trustpilot

real lack of service/ communication

awful, I have been trying to speak to someone from the sales team for months. they say the same script every time I call "this is lettings, leave your details and sales will call you back". They never do. I actually want to purchase a property, why wont they talk to me? I can see the property just sitting there and every time I ask if it's still available they say it is. But I never get further than that with them.

Az · 21 May 2026