Every review we hold for the Brent office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat service from Dexters
Had the absolute pleasure of dealing with Joseph Kwaw to arrange a new tenancy. Top service from him, and helped with all ours needs from viewing through to getting the keys. Pretty sure he’ll be round for a pint once I’ve moved in!Dexters office in general were great helping if Joe was in another call when I phoned, so I can’t recommend them highly enough. Glad to have found a place through these folk. Definitely were the good guys in all the letting agencies that I phoned. Cheers Joe and co. 👌🏻
Daniel · 22 May 2022
Agent replied · 23 October 2024
Dear Daniel, It’s great to hear that you have had a brilliant experience with Joseph. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you so much Sarah
I just wanted to leave a review regarding the excellent work and attention shown by Sarah for our property purchase. Sarah was professional and patient throughout the process. She listened to my requirements, and as soon as a relevant property came onto the market she informed me immediately. Throughout the process she was supportive, helpful and took time and attention to facilitate all of my requests. I have purchased many properties, but rarely have I come across an estate agent who has been so easy to deal with, and available to take calls at all times. Thank you so much Sarah and I look forward to dealing with you in the future.
Raza · 18 May 2022
Agent replied · 23 October 2024
Dear Raza, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMy experience with Dexters went very well! I had to deal with many agencies as i was actively searching for a place and Dexters was the most active and helpful agency out of all of them!
Especially when Tega listened to what I was looking for and went out of his way to make some calls on the spot and swooped in with the perfect flat for me and my partner! Fingers-crossed everything goes well and we get the flat we want! 🤞
A · 10 March 2026
★★★★★ 5/5
GoogleBig thanks to the team at Dexter's Kensal Rise, especially Dominic!
Dominic was really helpful, responsive and put in a lot of effort in trying to find us a flat to rent. No other letting agency showed us this same level of focus or care during our search.
Dominic and the team were always available when we had a query and helped to make the whole process feel smooth.
Would really recommend, thanks again!
Aman · 13 January 2023
Agent replied · 12 January 2025
Dear Aman, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMoving from what had been our family…
Moving from what had been our family home for over 14 years was always going to be and emotional challenge for us - but the team at Dexters and particularly Graziana, could not have been more supportive; helpful and understanding. Graziana carefully 'held' us through the entire process for which we will be forever grateful.
Alan · 9 May 2024
Agent replied · 23 October 2024
Dear Alan, Thank you for taking the time to leave a lovely review regarding Graziana. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI have been looking for a house and Erika, really stood out from the team! Everyone has been very helpful and informative,but Erika made it seem lime helping a friend to find his dream place rather than sales.
She showed me very nice places and she explained a lot about the process and potentials
Apostolos · 28 May 2024
Agent replied · 25 October 2024
Dear Apostolos, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleLashonte showed us two properties earlier and it was just a lovely experience. We didn’t feel rushed or pressured, she had all her facts straight on the properties and was very professional but also super personable. We really enjoyed the viewings and would definitely work with her again- thank you!
Maria · 8 October 2026
★★★★★ 5/5
TrustpilotDexters manages three flats for me
Dexters manages three flats for me. Graziana is so easy to talk to, I appreciate her advice and her efficiency. I think she would be very good communicating with the tenants too, even when it might not be an easy conversation. She takes the stress out of it for me and is always up beat which I appreciate. Many thanks for your help.
J · 17 November 2023
Agent replied · 23 October 2024
Dear J Ozwell, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you Anthony Grundy and Dexter’s
Anthony Grundy assisted me with the renewal of my lease. Initially, I was overwhelmed by my rent and bills and was happy to give up my rented flat as my mindset. He gave me time to respond as I was working crazy hours, sound advise and made sure I feel supported as I renewed. Thank you Anthony for your patience, to my landlord and to the Dexter’s Team.
Maria · 9 July 2023
Agent replied · 23 October 2024
Dear Maria, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Anthony, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleExcellent experience from the start. Gareth and his team have guided a large group of young people through the process of renting a house together. Communication has been excellent and the patience displayed from the whole team very much appreciated. We would thoroughly recommend Dexters Kensal Rise & Queen's Park Estate Agents.
Arthur · 27 June 2024
Agent replied · 25 October 2024
Dear Arthur, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters have been brilliant from the…
Dexters have been brilliant from the word go. And Jamie, Ben, Ken, Daniel & also Claire (my property manager) have all been very efficient & helpful. I wouldn’t hesitate to recommend Dexters to any potential landlords or tenants :0)
Susie · 14 May 2026
Agent replied · 25 May 2026
Dear Susie, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotUpgrading work under difficult circumstances
We have had a lot of upgrading work done to a house that had not had a change of tenant for many years, only to then find we needed additional works when it was declared a HMO. Chris and Pam have given us excellent service and achieved this with the tenants in situ, and in difficult circumstances while Covid was still a factor.
Guest · 7 November 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI have used Dexters property management…
I have used Dexters property management for a number of years on one of my properties and would recommend highly. You do hear so many horror stories from friends of unethical agencies and crippling expenses, but Dexters differs.The communication from my Property Manager, Louis Preston has been great and service over the past 2 years has flown.
John · 15 March 2024
Agent replied · 23 October 2024
Dear John, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotPleasure working with Alistair
Absolute pleasure working with Alistair Maclean at Dexter's to get our mutual clients transaction completed so swiftly, smoothly and efficiently. Such a delight to work with and pushed all parties to get completed in a speedy and professional timescale. Communication was a breeze thank you Alistair!
Pam · 26 September 2024
Agent replied · 23 October 2024
Dear Pam, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleI recently met with Lashonte Myton, and spoke with her several times on the phone, very professional and courteous. I am very pleased with my experience when dealing with Dexters in Kensal Rise and would definitely keep in mind for the future & would definitely recommend.
Bianca · 16 March 2026
Agent replied · 16 April 2026
Dear Bianca, Thank you for your kind comments regarding Lashonte and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
GoogleDon’t usually leave reviews. However, Dexter’s Kensal Rise Branch was especially helpful throughout the course of me looking for my next flat. The team was always available and helpful, Samar in particular would deal with my enquiries and worries which was extremely accommodating. Not many lettings agencies go above and beyond like this and I had to let it be heard. Thank you!
Hadyn · 26 October 2023
Agent replied · 25 October 2024
Dear Hadyn, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
Trustpilotfirst class property management
Natasha is a very experienced operator who has looked after our flat diligently for many years, even before dexters. she and her team in wapping take problems away from us, which is ideal, and if they need to consult us, they normally have a suggested solution to the issues that crop up. equally they broker new rental agreements efficiently and treat tenants fairly
Michael · 20 October 2023
Agent replied · 23 October 2024
Dear Michael, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you Dexters!
The team at Dexters is amazing! They have been advising me about my rental property for nearly two decades and I wouldn't work with anyone else. I'd like to give an especially big shout out to Bobby Nizzar & Natasha Cree for their recent exemplary work, but also to the rest of the team who work so hard behind the scenes. Thank you Dexters!
Sarah · 25 September 2023
Agent replied · 23 October 2024
Dear Sarah & Damian, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMe and my fiancé had a great experience with Endrit, he was an absolute pleasure to talk to and helped me and my partner with everything we needed. Being first time buyers, it’s quite a daunting task but Endrit made us feel very relaxed and an all round positive experience !
Florent · 27 June 2024
Agent replied · 25 October 2024
Dear Florent, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you to Alistair Maclean for…
Thank you to Alistair Maclean for making our shared client's sale transaction run as smoothly as possible. Alistair went above and beyond to achieve a successful outcome for our mutual client. Alistair's assistance on the sale was greatly appreciated and I look forward to working with Alistair again the future.
Sophie · 12 July 2024
Agent replied · 23 October 2024
Dear Sophie, Thank you for your kind comments regarding Alistair and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotThe Dexter team at Cricklewood have been fabulous…
The Dexter team at Cricklewood have provided us with a fabulous service in all the dealings we have had with them from start through to sale. The communication between us and the team has always been clear, relevant and simple. It doesn’t matter if the lead on your sale is not available, everyone has a grasp of the detail, are only too happy to help or get back to us. The office is impressively headed up by Neela who has given great advice along the journey and we have worked with Jamil, Samara & Nathalia really well.
David · 15 February 2022
Agent replied · 23 November 2024
Dear David, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI’ve had the pleasure of dealing with…
I’ve had the pleasure of dealing with Leighton Hanson at Dexters and have found them to be so efficient and professional with such great communication and often doing that little that little bit extra to try and get issues resolved. The experience really has made me feel confident that our property and tenants are in good hands.Thank you Leighton!
Sarah · 11 January 2024
Agent replied · 23 October 2024
Dear Sarah, Thank you for taking the time to leave a lovely review regarding Leighton. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotPaul Ford - Head of Property Management
Paul Ford - Head of Property Management is a superstar. He goes above and beyond and all my constant demands are queries are dealt with super efficiently and in a timely fashion. Have to mention Nasra and Pam Simmons who also deal with my portfolio and are always available with whatever info / help I needWould recommend!Thank you Paul Pam & Nasra
Sam · 27 October 2023
Agent replied · 23 October 2024
Dear Sam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotSupportive staff
Malachi Murray always responds to our emails quickly and efficiently. We have received great support.
Maria · 15 October 2026
Agent replied · 16 October 2026
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.