Every review we hold for the Brent office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProperties
I met a young lady called Charlotte, When I viewed a property, she has been more than helpful she went to the next level she keeps me fully informed as she knows my position and exactly what I am looking for, Thank you so much Charlotte
Miss · 18 March 2024
Agent replied · 22 October 2024
Hi Deborah , thank you for taking the time to write us a lovely five star review. Fantastic to hear Charlotte has been so helpful to you and gone to the next level. Thanks again , Lisa
★★★★★ 5/5
TrustpilotProperty Management
Gurmit has managed my property expertly. She is always available to resolve any issues from my tenants or myself in a quick and efficient manner.
S · 31 May 2026
Agent replied · 24 June 2026
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Gurmit. Your satisfaction is our priority, and we're glad she could assist you and your tenants effectively. We appreciate your support!
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotNicole Meikle
Nicole helped me with the property at 38 Hilly Orchard and I had an excellent experience. Nicole was very helpful and answered all my queries patiently. She kept me updated about the property and was there to support through the referencing as well. I really appreciate all the effort she put in.
Urvi · 30 October 2023
Agent replied · 22 October 2024
Hi Urvi, thank you for the review and it's great to see Nicole was on hand to help you out through your journey with us. We know it can be a confusing and stressful process at times so brilliant that the team kept you up to date throughout. Thanks, Rhys
★★★★★ 5/5
GoogleI have have a great experience with Andrews Estates in Kingsbury, especially with their mortgage services and advice. Nekta helped me through the entire process end to end with professionalism and clarity, keeping me updated regularly. She …
Jiten · 16 February 2026
Agent replied · 16 April 2026
Thank you, Jiten, for your wonderful feedback! We're thrilled to hear about your positive experience with Nekta and our mortgage services. Your recommendation means a lot to us, and we look forward to assisting you and your referrals in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotJustine was fantastic
Justine was fantastic helping to secure a sale on a difficult property. We tried everything to sell, including going to auction, and were having no luck but Justine got us an offer in excess of the asking price within a week of taking on the matter. Many thanks
Customer · 19 January 2024
Agent replied · 22 October 2024
Thank you for the review, we know Justine we be really pleased to see this following all her hard work to gain interest on your property and now a sale in a really prompt manner too. Thanks, Rhys
★★★★★ 5/5
TrustpilotHello
Hello, I would like to thank Michael Villacis from Andrews for his excellent work. He helped me find an apartment. He always had time to answer my questions and concerns. Thank you for your help.
Rob · 18 September 2024
Agent replied · 22 October 2024
Thanks for your feedback, Rob. It's great to hear about your positive experience with Michael. Enjoy your new apartment.
★★★★★ 5/5
GoogleGreat experience with Lorna and Tara, they have been very helpful and supportive throughout
Tiago · 11 August 2026
Agent replied · 11 October 2026
Hi Tiago, thank you for your wonderful review! We're thrilled to hear that Lorna and Tara provided you with such a positive experience. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service. Best wishes, Andrews Kingsbury Team.
★★★★★ 5/5
TrustpilotGreat customer care
The Andrews Bedminster team were excellent from start to finish. Robbie Powers and Lisa Bird-Parsons were the perfect tag team. Both provided expert and balanced advice throughout the process. They were approachable, communicative and reliable.
Sam · 10 September 2024
Agent replied · 22 October 2024
Thank you, Sam & Nina! We're thrilled to hear that Robbie and Lisa provided excellent service. Your kind words about their expertise and reliability mean a lot to us.
★★★★★ 5/5
TrustpilotI find Andrews to be very thorough with…
I find Andrews to be very thorough with their approach and always follow up with me. I have seen some great properties with them and they suggest homes that definitely suit my requirements.I’m always pleased if I know Steve will be taking a viewing as he offers great advice and and honest view point. Steve is also very knowledgeable and friendly on our viewings.
Danielle · 22 October 2024
★★★★★ 5/5
TrustpilotDenise walters is my property manager…(Andrews letting ) Based at the clifton branch in Bristol.l
Denise walters is my property manager who works for Andrews letting Agents.
Mr · 17 August 2026
Agent replied · 24 September 2026
Dear Mr Kimmins,
Thank you for your wonderful feedback about Denise. We're thrilled to hear about your positive experience with her professionalism and dedication. Your satisfaction is our priority, and we appreciate your kind words. Best wishes , Lisa
★★★★★ 5/5
TrustpilotPleasant experience
We had an excellent experience all thanks to Sammi. His demeanour and professionalism were second to none and made the whole experience better when viewing properties with this group. Would definitely stay with them in future.
Trudi · 5 August 2024
Agent replied · 22 October 2024
Thank you, Trudi! We're thrilled to hear about your positive experience with Sammi. Your kind words mean a lot to us, and we look forward to assisting you again in the future!
★★★★★ 5/5
TrustpilotGreat service from Bear Flat
Great service from the Bear Flat branch, especially Emma Mussert and Holly Parfrey, who worked tirelessly to make a potentially awkward sale process much smoother. Many thanks to everyone involved for a five star service!
Rich · 15 August 2024
Agent replied · 22 October 2024
Thank you, Rich. We're very happy to hear that Emma and Holly helped to make your sale experience smoother. Your kind words mean a lot to our team.
★★★★★ 5/5
TrustpilotAndrew’s are great, Maria too!
Andrew’s are great! We have just rented our first property through them and it has all been such a positive experience. Maria was our letting agent who was super helpful every step of the way.
David · 15 August 2024
Agent replied · 22 October 2024
Thank you, David. We're delighted to hear about your positive experience with Maria and Andrews. Enjoy your new home!
★★★★★ 5/5
GoogleI would not hesitate to recommend Andrews in Kingsbury, in particular I would like to thank Duane, Benga and Kwaku for all their hard work and support throughout the sale of our house. They were very responsive to calls and emails and their service was very professional.
Teresa · 27 December 2023
Agent replied · 22 October 2024
Hi Teresa, we really appreciate you sharing your five star experience with us. Great to see the team at Andrews Kingsbury have been on hand to help you in selling your home. We believe communication is key to any relationship/transaction so it's brilliant to see you received lots of that throughout your dealings. Thanks, Rhys
★★★★★ 5/5
TrustpilotIt was quite an interesting experience.
Juliana · 19 September 2026
Agent replied · 24 September 2026
Hi Juliana, thank you for your wonderful review! We're thrilled to hear you had an interesting experience with us. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Andrews Head Office.
★★★★★ 5/5
TrustpilotHayley tennet
Hayley is absolutely Amazing goes above and beyond to help me and my partner. She’s so outstanding very pleasant lady and will help you with anything. Always there at the end of the phone to help Any queries contact Andrews and ask to speak to Hayley
Rebecca · 13 January 2024
Agent replied · 22 October 2024
Hi Rebecca, thank you for taking the time to write us a five star review. Fantastic to see Hayley has gone above and beyond and was always on hand to help with anything you needed. Thank you for sharing your experience and all the best, Laura.
★★★★★ 5/5
TrustpilotSale of property
Friendly and approachable team always keen to help and settle any concerns regarding the sale of my property. Elliot kept me informed on a regular basis and dealt with any questions in a professional manner. I would recommend.
Simon · 19 June 2024
Agent replied · 22 October 2024
Hi Simon, thanks for sharing your experience brilliant to see it was such a good one! Thanks again, Rhys
★★★★★ 5/5
TrustpilotSpecial mention to Shamiya
Super prompt call back after I made my query. Shamiya was so lovely, warm, friendly, informative and really put me at my ease. The property was absolutely gorgeous, looking forward to hearing back tomorrow! Kate Clayton
Catherine · 23 July 2024
Agent replied · 22 October 2024
Thank you, Kate! We're thrilled to hear about your positive experience with Shamiya and that you loved the property. We look forward to assisting you further.
★★★★★ 5/5
TrustpilotHad a great experience viewing …
Had a great experience viewing the house in downend yesterday..Shamiya Simpson was excellent and very helpful in showing the house around. Was easy to contact her and was cheerful with the client. Will give 5 stars easily
Isaac · 2 July 2024
Agent replied · 22 October 2024
Hi Isaac, thank you for taking the time to leave us a five star review. We know Shamiya really appreciates seeing your kind feedback. Thanks again, Rhys
★★★★★ 5/5
TrustpilotSuper helpful agents
We were shown around a property by Rebekah, she was always helpful over the phone and moreso in person.
Archie · 20 June 2026
Agent replied · 24 June 2026
Dear Archie Macgregor,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Rebekah. Your satisfaction is our priority, and we appreciate your kind words. We look forward to assisting you again in the future.
Best regards,
Andrews Head Office Team
★★★★★ 5/5
TrustpilotI would like to thank Brian Barnsby and…
I would like to thank Brian Barnsby and his team at Andrews for a quick sale of our house. Kept us informed throughout and resolved the few hiccups that inevitably popped up. If I had another house I’m sure they could sell it.
Thefryman · 8 March 2024
Agent replied · 22 October 2024
We appreciate you taking the time to leave us a review. Fantastic to see that Brian and the team were able to help you throughout your sale, great to see that everything went through in good time, even with the odd inevitable bump in the road. Thanks again, Rhys
★★★★★ 5/5
TrustpilotGood customer service
Good customer service , understanding , responding the phone calls and messages
Lolyter · 6 August 2026
Agent replied · 24 September 2026
Thank you, for your wonderful review! We're thrilled to hear you appreciated our customer service and responsiveness. Your feedback motivates us to continue providing excellent service. If you need anything in the future, feel free to reach out.
★★★★★ 5/5
TrustpilotIssy was helpful at the showing
Issy was waiting at the rental house for us when we arrived. She was helpful and kind during our visit and told us a bit about the services Andrew’s offers.
Christina · 10 October 2024
Agent replied · 22 October 2024
Thank you, Christina! We're thrilled to hear that Issy made your visit pleasant and informative. We appreciate your kind words and look forward to serving you again. Best Wishes , Lisa
★★★★★ 5/5
GoogleI used Andrews Kingsbury services to buy a property at Cowbridge Rd Kingsbury more than 30 years ago. That's why I returned recently when I needed help with another property transaction. I found both Samita and Tara first class and the support team are brilliant. Further the business is run as a Charitable Trust. That's probably a reason the business has an embedded external social mindset. Check them out I think you'll be impressed.
Thomas · 8 December 2024
Agent replied · 24 December 2024
Thank you, Thomas! We're thrilled to have earned your trust over the years. Samita, Tara, and the team appreciate your kind words. It's wonderful to hear our charitable background resonates with you. Looking forward to assisting you again! Best wishes, Jake
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