Andrews Kingsbury reviews in Brent

★★★★★ 5/5

Google

Kwaku is very professional, providing a great service, showing us around the property and explaining us all the details and information we needed to know, answering patiently to all of our questions. If you have a viewing booked with Kwaku, you are in good hands. Thank you Kwaku!

Andreas · 23 October 2023

★★★★★ 5/5

Google

The service I received from Benga and his team at the Kingsbury office was nothing short of outstanding. The process took several months because the property was going through probate. Benga was pleasant, patient and extremely helpful throughout the entire process. He kept me updated on a regular basis and nothing was too much for him to do to assist me with the purchase. Thank you once again for going over and above to help eleviate some of my stress !!

Revival · 23 October 2023

★★★★★ 5/5

Google

As a First Time Buyer the whole process seems endless, stressful and demanding. The whole team in Andrews Kingsbury is highly professional, knowledgeable, efficient, quick, client oriented and amazing communicators. Never ever had a better service from an estate agents. Mukul is one of the best professional that I have worked with and you would ever want to have as a financial advisor. He goes above and beyond for his clients from finding you the best suited products and quotes to genuine care and making sure everything goes smoothly and as planned. Benga same as Mukul, one of the best professionals, that goes above and beyond for his clients, great communicator, negotiator, highly knowledgeable in the property market that will make sure that all the things will be seen through successfully. And of course, Duane the branch manager who is coordinating this amazing team!

Cosmin · 23 October 2023

★★★★★ 5/5

Google

My wife and I recently purchased our first home through Andrews Property and the service they provided was phenomenal. Their knowledge and expertise made buying a house via the Modern Method of Auction such a breeze. A very special “Thank you!” to Mukul Mehta, the Mortgage and Protection Adviser at the Andrews Kingsbury office. Buying your first home can be a very daunting and stressful process, especially if you are buying via the Modern Method of Auction. But with the vast amount of knowledge, experience and expertise of the property market, Mukul made it so much easier for us to understand the process and made sure we were confident and happy with the decisions we made throughout the process. His friendly (always smiling) way of communicating made it felt like a family/friend experience to us, which really helped both sides understand each other and go for the right products and services. Not only that, but he also helped us in sorting out the Critical Illness Mortgage cover when our 1st application was rejected. Once again, the professionalism, knowledge, customer care and communication from Mukul is exceptional and will definitely be coming back for his services in future. All in all, not only Mukul, but also the experience of working with the rest of the staff at Andrews Property has been exceptional and swift and no stress at all. We’d highly recommend it to anyone considering their services.

Sameer · 23 October 2023

★★★★★ 5/5

Google

I recently had the pleasure of working with Andrews and specifically Mukul as my mortgage advisor, and I cannot express enough how satisfied I am with their services. From start to finish, he demonstrated exceptional professionalism, knowledge, and dedication, making my mortgage journey a breeze. First and foremost, Mukul took the time to understand my unique financial situation and needs. He patiently listened to my questions and concerns, providing clear and comprehensive explanations every step of the way. His expertise in the mortgage industry was evident, as he effortlessly guided me through the intricacies of the process. Mukul went above and beyond in helping me find he best mortgage option tailored to my requirements. He diligently researched various lenders, interest rates, and repayment terms, ensuring that I had all the necessary information to make an informed decision. I truly felt supported and confident in the choices I made with his guidance. Communication with Andrews was outstanding. They promptly responded to my emails and phone calls, keeping me informed of any updates or changes throughout the process. Their professionalism and availability were greatly appreciated, as it brought peace of mind during what could have been a stressful time.

Ricardo · 23 October 2023

★★★★★ 5/5

Google

My current flat was bought from Andrews. I have noticed that it was a quick service and processing time is only about 2 months. Now I want to move to freehold house and contact to Andrews. Kwaku Adu-Wiafe is helping me to find the one which is going to tick most of our boxes. His customer service is excellent. His patient and afford to meet the customer's requirement can help us to release the stress from looking for a new home within tight limit.

Ei · 23 October 2023

★★★★★ 5/5

Google

I have recently been working with Kwaku from Andrew on finding a property to buy. He has been attentive and accommodating, offering a variety of options that aligns with what I was looking for. He is genuinely commitment to finding the right property for me. Communication with Kwaku has been exceptional. They have always been responsive, promptly answering my questions and providing updates on new listings. He showcased an impressive level of professionalism and patience. I couldn't be happier with the level of dedication and support he has provided throughout my property search journey so far.

Kiran · 23 October 2023

★★★★★ 5/5

Google

Andrews helped me rent out my father's property and were super helpful the whole time. Sumita went above and beyond to explain everything to me clearly, help find the right tenants that met my criteria and managed the whole process end to end to complete all the paperwork. Sumita was did not push me to sign quickly with a tenant, she knew what I would be comfortable with and she did not try to push me to buy extra services as well. I respect how honest and helpful she was. If I was to rent a property again, I would definitely go with Andrews! Thank you!

Sneha · 23 October 2023

★★★★★ 2/5

Trustpilot

Nothing like the experience the rating makes it seem.

We've had our flat listed with a competitor for a while and were keen to get it moving.We had a good meeting with the agent here, he was friendly, knowledgeable and slick, and we said we'd be happy to co-list with them. He tried to pressure us into dropping the asking price to 'attract more viewers with the hope of getting up to what we're after'. I hate this tactic, and don't buy it for a second. He was hoping for a quick sale and to apply pressure when we get a lowball offer. This was the first warning sign. I said no, in writing, confirmed we'd be happy to co-list. I got a contract sent across to me with the price he pushed for and sole listing terms. The following day after this was sent I got 4 reminders before 10am. And he chased me a lot during the working day.I also had a call from the legal team, which again I was pressed to use because it makes the communication threads easier for the agent and solicitor. They gave us a quote twice what we got elsewhere, which they instantly dropped when I said I was getting other quotes. This annoyed me too. I then wrote to our agent and explained I was frustrated. Everything I'd written hadn't been taken into account, and the legal team essentially tried to rip us off. This is exactly what I got back (copied and pasted): Good to know the interest is starting to pick up. Not a problem about missing the calls, appreciate you have a schedule. We do not co list with other agents, the risk involved for you is higher as you may have to pay two estate agency fees so wouldn't advise. Of course would still like to support you in the sale so do let me know if you plan to switch agents. Also unfortunate the experience you have had with the legal team, they will try to be competitive in price where they can hence the discount offered.---No apology. No acknowledgement that he missed the only two things in an email. First time he's said they don't co-list, despite it being the fourth time I'd mentioned it. Doubled down on the idea the legal team should be rinsing us if they get the chance. This is not the service I expected after the reviews here.

MR · 4 September 2024

★★★★★ 5/5

Trustpilot

Molly Bentham

Molly Bentham from Andrews has been my contact through redecoration and re-letting my studio flat. My experience has been professional and relatively stress-free! From advertising to tenant move-in, on a 'let-only' agreement has taken 2 weeks! Very happy customer, thank you Molly :-)

Suzi · 5 February 2024

★★★★★ 5/5

Trustpilot

Many thanks to Isaac

Many thanks to Andrews, and especially Isaac, for all the hard work in making our recent move happen. Even after our first sale unexpectedly fell through they found us another buyer within 2 weeks.

Eoin · 22 July 2024

★★★★★ 5/5

Google

We had an excellent experience with Andrews estate agent in Kingsbury. I would like to specially say thank you to Sumita Jolly, she was very helpful and kind.

Mariusz · 27 October 2024

★★★★★ 5/5

Trustpilot

Valuation on property

We asked Andrews for a valuation on our property and we had Brian Barnsby to give us the valuation. Brian was very friendly warm and very knowledgeable. We would like to thank Brian for the personal touch. Would recommend Brian for future sales if you use Andrews

Lorraine · 27 October 2023

★★★★★ 5/5

Google

We recently had pleasure to deal with MUKUL MEHTA the Mortgage and Protection Adviser at the Kingsbury office, the mortgage offer was issued in 3 days only, and all the process with the lender went smooth and easy, also not to forget he answers the phone whenever you need him, and reply to you quickly if you are stressed, which is hard, to find a broker to speak to you at weekends, evenings, anytime, I'm glad that I met and dealt with him, I dealt before with different broker but took me ages to get answers and offers, but with him only in few days. Highly recommended,

Billel · 23 August 2024

★★★★★ 5/5

Google

I just needed the valuation of my residential property. Sumita Jolly the senior negotiator at Andrews visited the premises within 24 hours. She was very professional, polite with thorough knowledge of the market trend. Andrews have been the top rated property agents in Kingsbury area since 16 years. I wish Sumita and her team a very bright career. MM

Cdm · 23 October 2022

★★★★★ 5/5

Trustpilot

My agent Monica Burton

My agent Monica Burton , has helped me a lot , she’s been a amazing , helping me to rent a apartment , the property market is very competitive and it’s been very hard for me , but monica has made it very easy , she’s been communicating with me every step of the way and updating me all along .She is such a wonderful person and so patient .She has helped me a massive deal i’m eternally grateful to her .

Milena · 15 August 2024

★★★★★ 5/5

Trustpilot

First time buyer

We recently had pleasure to deal with MUKUL MEHTA the Mortgage and Protection Adviser at the Kingsbury office, the mortgage offer was issued in 3 days only, and all the process with the lender went smooth and easy, also not to forget he answers the phone whenever you need him, and reply to you quickly if you are stressed, which is hard, to find a broker to speak to you at weekends, evenings, anytime, I'm glad that I met and dealt with him, I dealt before with different broker but took me ages to get answers and offers, but with him only in few days.Highly recommended,

Billel · 13 August 2024

★★★★★ 5/5

Trustpilot

Lovely friendly efficient staff who care.

Great personal, caring and genuine service from my local Bear Flat Andrews estate Agents. I had 3 valuations and chose this office because of the initial meeting with Emily...she is interested engaging and very professional as well as being very easy to get on with.It was nice to have some enthusiasm right from the off...unlike a few other places I had valuations from.I was fortunate to sell the house to the first person that viewed it!.....the sale and then transactions were pushed along by Emma who was efficient and helpful. My buyer had a personal crisis in the midst of the sale and Emma handled this with sensitivity and professionalism to complete the whole sale.Keith and Sophie in the office were also really kind and on hand when I had a call or query. Selling your house and in my case business after 25 years was a daunting prospect....however due to the friendly caring people in this office ...the sale went through quickly and without too much stress!!

Katherine · 12 August 2024

★★★★★ 5/5

Google

Andrews dealt with the sale of the house in a professional manner and responded to queries in a timely manner, despite it being the holiday period. I was kept updated throughout all stages of the sale. I would use them again. Edward was my main point of contact and was very helpful throughout the purchase of the property.

Aaisha · 23 October 2022

★★★★★ 5/5

Trustpilot

viewing made easy

Shannon made the viewing process easy and straight forward helping me with all my questions about the property .made me fill at ease as this is my first time looking for places to rent definitely recommend Shannon fromAndrews downend branch

J · 7 March 2024

★★★★★ 5/5

Trustpilot

Good Experience

I have been with andrews for almost 2 years now . It was been a great experience and interaction with Raluca has been great . They’re always available to sort the problem and make sure we as tenants are comfortable. Thankss

The · 9 February 2024

★★★★★ 5/5

Trustpilot

I highly recommend Nicole

I highly recommend Nicole, Andrews Property Group. From the start, she did such an amazing job and she was an absolute pleasure to work with. Honest, straightforward, and professional, Nicole is everything you wish for in an estate agent. I have no hesitation in recommending Nicole to others planning to rent.Glines (not sure of his first name) and Shannon were also amazing. When the process was taking a little bit longer than expected, Glines was patient, quick to reply, communicated with us, and played a key part in ensuring the issue was resolved to the satisfaction of all parties. On several occasions, they'd explain the process and provide options. They were also quick to respond.I'm super pleased with the team at Andrews.

Temi · 25 August 2023

★★★★★ 5/5

Google

When my property manager is away or in case of an emergency, it’s always Monica who helps resolve the issues. Recently, thanks to her again, she sent a workman and an issue was resolved very quickly. Whenever Monica handles something, I …

Tomo · 16 November 2025

★★★★★ 5/5

Trustpilot

Andrews was a pleasure to deal with

I recently had the pleasure of speaking with Shannon and Issy to view a property. Both were so friendly, helpful and approachable and a pleasure to deal with. Highly recommend Andrews for anyone on a property hunt

Ross · 24 April 2024