Every review we hold for the Brent office, from every platform, shown as written. First names only.
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5/5
TrustpilotExcellent experience
Excellent experience from start to finish. Isaac was knowledgeable and professional and knew exactly what needed to be done to get our house sold, for the right price. Honest and trustworthy, we had an offer in just 6 days and completed in a little over 6 weeks (using Andrews recommended solicitors) Would highly recommend.
Felicity Β· 22 March 2024
Agent replied Β· 22 October 2024
Hi Felicity, thank you for taking the time to leave us a review. Fantastic to see that Isaac was able to help you each step of the way through your sale and it's amazing to see everything went through in such a short space of time. Thanks again, Rhys
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5/5
TrustpilotThe service with Andrews was amazing
The service with Andrews was amazing, Nicole was so attentive and made sure I had everything I needed. It has never been so easy to rent with a company and have everything sorted out in a week was incredible! I couldnβt be happier
Martha Β· 30 September 2024
Agent replied Β· 22 October 2024
Thank you, Martha! We're thrilled to hear about your positive experience with Nicole and our team. Your satisfaction is our priority, and we're glad we could make the process smooth and efficient for you. Enjoy your new home!
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5/5
TrustpilotRaluca on the lettings/buildingβ¦
Raluca on the lettings/building management team is always so responsive, kind and most importantly gets everything done promptly! As a landlord myself as well as tenant here in the UK I understand how demanding the role can be. Raluca is a great asset to Andrews!
Matt Β· 28 August 2024
Agent replied Β· 22 October 2024
Thank you, Matt! We're thrilled to hear about your positive experience with Raluca. She truly is an asset to our team, and your kind words mean a lot to us.
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5/5
TrustpilotAndrews is a very professional agencyβ¦
Andrews is a very professional agency who are very responsive and assist when required. It is a pleasure dealing with actual people who understand and genuinely willing to assist as opposed to an automated telephone service. A special thanks to Greg who is very helpful and friendly.
Lou Β· 23 July 2024
Agent replied Β· 22 October 2024
Hi Lou, thank you for the five star review. Fantastic to see that Greg was helpful to you in your dealings with us. Thanks, Rhys
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5/5
GoogleI would like to thank Edward Adeleye and the Andrews team for all of their support throughout the process of my house sale. The online details brought out the best of the property's features. Edward handled all the viewings with expertise and was always there at the end of the phone when I needed advice, and was a calming presence when things got stressful. I was very happy with the service that Andrews provided and would highly recommend Andrews for their outstanding professional service.
Thank you! :)PositiveResponsiveness, Professionalism, Value
Susan Β· 23 October 2021
Agent replied Β· 22 October 2024
thank you for leaving us such a great review.
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5/5
GoogleAs a 1st time buyer with no experience of mortgages, I consider myself extremely lucky to have found Mukul Mehta.
Mukul explained the importance of securing the best possible mortgage for my house purchase and was very well versed in the market so time wasn't wasted approaching inappropriate lenders. He completed all of the documentation with a minimum of fuss which was very reassuring, resolving any issues that arose speedily and to my satisfaction.
He also has an extensive knowledge of the insurance market, providing quotes for Buildings, Contents, Mortgage Protection & Life cover to ensure I was fully informed of what my options were. His communication was clear and concise and I always knew where I stood throughout the whole mortgage application process.
Mukul was very supportive, both professionally and emotionally throughout the house purchase process and for that I will be externally grateful.PositiveResponsiveness, Quality, Professionalism, Value
Susan Β· 23 October 2021
Agent replied Β· 22 October 2024
thanks for the review. Weβre so pleased that we were able to find the right solution for your particular situation.
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5/5
GoogleI worked with Mukul Mehta at Andrews to get my first mortgage. As a first time buyer, he was very patient, talked me through all the options and answered any questions I had. He was very easy to reach by email and telephone. I felt very comfortable and in good hands. I decided not to go through with the purchase in the end so did not end up getting a mortgage, but will 100% use them when the time comes. Definitely recommend.
Saima Β· 23 October 2021
Agent replied Β· 22 October 2024
Hi Saima Azam, thanks for sharing your experience with us.
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4/5
GoogleWe put our flat on the market with Andrews and found their service to be excellent from the off. Duane was quick to respond to any questions and always provided a great service.
Selling a flat during a pandemic is very strange, but Andrews staff kept within all rules and we felt very comfortable allowing them and prospective buyers into our home. Although we ended up selling via another agent, due to various circumstances, I would still highly recommend Andrews for their professionalism and value.PositiveResponsiveness, Professionalism, Value
Paras Β· 23 October 2021
Agent replied Β· 22 October 2024
thank you for leaving us such a great review.
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5/5
TrustpilotShamiya was very professional but alsoβ¦
Shamiya was very professional but also gave great insight into the property we viewed. She made us feel at home straight away, she was very knowledgeable and answered all our questions very clearly. I would definitely use the same Andrews branch again.So thank you to the team π
Ashley Β· 5 July 2024
Agent replied Β· 22 October 2024
Hi Ashley, thank you for the five star review. Fantastic to see that Shamiya has been so helpful to you and made your viewing experience and enjoyable one. Thanks, Rhys
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5/5
GoogleWe found Andrewβs at Kingsbury to be friendly, professional and excellent communicators. We can without hesitation recommend Sumita and Duane.
Philip Β· 20 July 2025
Agent replied Β· 8 October 2025
Thank you, Philip, for your wonderful review! We're thrilled to hear that Sumita and Duane provided you with a positive experience. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best regards, Andrews Kingsbury Team.
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5/5
TrustpilotI was surprised when one of the agentsβ¦
I was surprised when one of the agents got back to me after I dropped a voice mail, honestly I wasn't that based on my previous experience with property agents. Shamiya was also pleasant, She took her time to give explanations about the property and answer question.
Ibukun Β· 12 July 2024
Agent replied Β· 22 October 2024
Hi Ibukun, fantastic to see that you got the level or service and support you needed when looking for your new home. Thanks, Rhys
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5/5
TrustpilotI have been with Andrews letting agencyβ¦
I have been with Andrews letting agency for many years so I am obviously pleased with their service. I decided to use their management service this year and itβs the best decision I have made.
Maureen Β· 6 May 2026
Agent replied Β· 28 May 2026
Dear Maureen,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Monika, Lorna, and Tara. Your satisfaction is our priority, and we're delighted to have served you well. We look forward to continuing to meet your expectations. Best wishes , Lisa
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5/5
GoogleAmazing service with Andrews estate agents. We used the services of both the sales team(Sumita Jolly and her team) and the lettings team (Tara Darling and her team). Very professional and supportive throughout the whole process. Would highly recommend.
Jayesh Β· 9 November 2024
Agent replied Β· 9 December 2024
Thank you, Jayesh! We're thrilled to hear about your positive experience with both our sales and lettings teams. Your recommendation means a lot to us. Best wishes, Jake
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4/5
TrustpilotWe bought a house in Stoke Gifford withβ¦
We bought a house in Stoke Gifford with the help of Nick and Bethany and the experience was good.
Jaya Β· 26 August 2026
Agent replied Β· 24 September 2026
Dear Jaya , , thank you for your positive feedback! We're delighted to hear that Nick and Bethany made your home-buying experience in Stoke Gifford enjoyable. Your satisfaction is important to us, and we appreciate your 4-star rating. Best wishes in your new home , Lisa
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5/5
TrustpilotDaryn was fantastic
Daryn was fantastic. He made the entire process smooth and provided excellent clarity. Highly recommend him.
Rahul Β· 27 May 2026
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5/5
TrustpilotHonest,professional,efficient at all times
Excellent communication, honest and professional advice right from the beginning, very approachable at every level and they did exactly what they said based on knowledge and experience from the outset. They were able to arrange additional services such as house clearance, also of a very high standard. Emma Mussert was instrumental in ensuring communication and follow-through. I highly recommend Andrews.
The Β· 20 September 2023
Agent replied Β· 22 October 2024
What a great read! We are so pleased you had a great experience with our Bath office and that we were able to assist through every step of your journey, providing honest updates along the way. We know Emma takes extreme pride in her work and getting the best for all our customer, she will be over the moon with your fantastic review of her efforts. Thank you, Rhys.
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5/5
TrustpilotHands on style
Tanya was very straightforward to deal with. She was a lot more hands on than most estate agents we have dealt with. She worked hard to keep things on track, keeping in regular contact with us and the two firms of solicitors. We are grateful to her for all her hard work.
Martin Β· 13 March 2024
Agent replied Β· 22 October 2024
Hi Martin, thank you for the five star review. We know Tanya will really appreciate seeing your feedback and we are so pleased her hard work to push everything along has been recognised. Thanks again, Rhys
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5/5
TrustpilotI have been very impressed by Samanthaβ¦
I have been very impressed by Samantha and her colleagues at Andrews during the process of re letting my rental apartment. Finding suitable tenants was more problematic- for external reasons - than any of us expected. Sam was consistently professional as well as being very friendly and caring to all involved in the process.
Jan Β· 30 January 2024
Agent replied Β· 22 October 2024
Hi Jan, we know Sam will really appreciate seeing your fantastic feedback. Brilliant to see that even in tricky circumstances the team were able to provide you with a professional service and find you some suitable tenants. Thanks, Rhys.
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5/5
TrustpilotStephen is always informative
Stephen is always informative, helpful and cordial in the two property views I've conducted with him. As a local he has in depth knowledge of the area which is invaluable. It's a pleasure to be greeted by him and shown around the property.
Emily Β· 22 August 2024
Agent replied Β· 22 October 2024
Thank you, Emily. Your feedback about your property viewing experience with Stephen is really appreciated.
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5/5
TrustpilotNew landlord
Harpinder, Issy and Victoria have all been very helpful and supportive with my first experience of being a landlord. They have been on hand to answer any questions and found my first tenants very quickly
Helen Β· 27 April 2026
Agent replied Β· 28 May 2026
Thank you, Helen, for your wonderful feedback! We're thrilled to hear that Harpinder, Issy, and Victoria made your first landlord experience smooth and successful. We look forward to continuing to support you in the future. Best wishes , Lisa
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5/5
TrustpilotVery satisfied!
This Estate Agent proposed the highest market value out of three competing agents, pleased to say I got what I wanted for it. They were quick to find an interested buyer and very good at protecting me from the buyerβs requests.
Teresa Β· 10 March 2026
Agent replied Β· 21 March 2026
Dear Teresa , thank you for your wonderful review! We're thrilled to hear that you were satisfied with our service and achieved your desired outcome. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service. Best wishes, Lisa
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5/5
TrustpilotFirst impressions are lasting!
Throughout my quest looking for a home, I have never felt so at home, welcomed and reassured.This has been a frustrating and draining experience for me but I am optmistic that with Andrews by my side, I will be successful.The team was warm and welcoming but a special lady put me at ease. Thank you Shanon!
Kathy-Ann Β· 5 December 2023
Agent replied Β· 22 October 2024
Hi Kathy-Ann, what a fantastic review, we know that house hunting can be a stressful time with lots of twists and turns, however it's brilliant to see that Shannon and the team have been on hand to help you through every step of the way.Thanks, Rhys
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5/5
TrustpilotBest letting agent and property managers weβve worked with
We have been renting for a very long time and Andrews have been by far the best move in experience. The property had a lot of issues and they covered everything with great communication and nothing ignored. Jasmine and Louisa were both a great help. Very happy!
Sam Β· 5 June 2024
Agent replied Β· 22 October 2024
Hi Sam, we appreciate you sharing your experience with us and it's great to see it has been such a positive one. Thanks again, Rhys
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5/5
TrustpilotI spoke with Molly and I was givenβ¦
I spoke with Molly and I was given extremely helpful and practical information. I was told I would be kept aware of anything in future that could be done to help as well.
Matthew Β· 9 May 2026
Agent replied Β· 28 May 2026
Thank you for your wonderful feedback! We're thrilled to hear that Molly provided you with helpful information. We look forward to assisting you in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.