Every review we hold for the Brent office, from every platform, shown as written. First names only.
★★★★★ 5/5
Googleperfect customer service by Anish, he was very helpful and he did not mind to spend his own time to make sure everything goes on smoothly.PositiveProfessionalism
Shaygan · 26 October 2021
Agent replied · 25 October 2024
Dear Shaygan, Having read your review, we would like to thank you for your feedback. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. We wish you all the very best in your new home.
★★★★★ 5/5
GoogleAnish always contact me about letting my flat. He gives me a great help and advice. The process of letting property was smooth. I am happy with their work. I Do recommend the company.
Sayuri · 27 October 2018
Agent replied · 25 October 2024
Dear Sayuri, We appreciate you taking the time to submit your review regarding the service. We welcome all feedback and are very pleased to read that we delivered a five star service. We wish you all the very best for the future. Kind Regards, Michael Deane Customer Relations
★★★★★ 5/5
GoogleALTO Residential provided fantastic customer service in my search for a flat - they were highly responsive to all of my queries, friendly, and efficient when it came to agreeing the tenancy.
Atlanta · 27 October 2019
Agent replied · 25 October 2024
Dear Atlanta, We appreciate you taking the time to submit your review regarding the service. We welcome all feedback and are very pleased to read that we delivered a five star service.
★★★★★ 5/5
GoogleImmediate response to enquiry. Viewing the next morning and letting agreed by the evening. My search for a property was made very easy, taking no less than half a minth to move in.
Angelika · 27 October 2018
Agent replied · 25 October 2024
Dear Angelika, I would like to take this opportunity and thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind Regards, Michael Deane Customer Relations
★★★★★ 5/5
Google- 2 days total between seeing property on Zoopla to arranging a viewing and all within that same day an offer was made, taken to Landlord and accepted
- Estate agency was patient and helpful throughout rental checks i.e., income …
Tom · 17 April 2023
★★★★★ 5/5
GoogleAs a tenant I can say the team of Alto Residential is punctual, quick and very helpful. I would recommend them.PositiveProfessionalism
Dora · 26 October 2021
Agent replied · 25 October 2024
Dear Dora, Thank you for your rating regarding your experience. We are delighted to see that we have achieved our aim of delivering a five star service, and wish you all the very best for the future.
★★★★★ 5/5
GoogleAnish Patel provided great help for us first time renters and made the process as easy as it could be. Would highly recommendPositiveResponsiveness, Quality, Professionalism
Corey · 26 October 2020
Agent replied · 25 October 2024
Dear Corey, Thank you for your review. The team always work extremely hard to ensure we deliver a five star service, and recognition for the team’s hard work is really appreciated.
★★★★★ 5/5
GoogleVery helpful, knowledgeable, patient and friendly. Came professionally and handles questions/issues swiftly. Would use it again when the flat becomes vacant.
Lestin · 26 October 2020
Agent replied · 25 October 2024
Dear Lestin, We would like to thank you for your feedback. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. We would like to wish you all the very best for the future.
★★★★★ 5/5
GoogleAmazing customer service. Helpful agent. Has been a pleasure and less pressure to deal with such competent workers. I would highly recommend.
Martin · 27 October 2018
Agent replied · 25 October 2024
Dear Martin, We appreciate you taking the time to submit your review regarding the service. We welcome all feedback and are very pleased to read that we delivered a five star service. We wish you all the very best for the future. Kind Regards, Michael Deane Customer Relations
★★★★★ 5/5
GoogleVery professional and quick everything was very straight forward and transparent and smooth highly recommended the customer service was excellent
Assane · 27 October 2018
Agent replied · 25 October 2024
Dear Assane, Thank you for your review regarding your experience. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind Regards, Michael Deane Customer Relations
★★★★★ 5/5
GoogleExcellent service. Very professional in all the service areas and highly responsive
Lakshmi · 26 October 2020
Agent replied · 25 October 2024
Dear Lakshmi, Having read your review, we would like to thank you for your feedback. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the very best for the future.
★★★★★ 5/5
GoogleFriendly, quick to reply, no problems in the process.
Jimmy · 26 October 2020
Agent replied · 25 October 2024
Dear Jimmy, Having read your review, we would like to thank you for your feedback. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. We wish you all the very best for the future.
★★★★★ 5/5
GoogleVery professional and good customer service from Alto Residential. Highly recommended.
Dennis · 27 October 2019
Agent replied · 25 October 2024
Dear Dennis, We appreciate you taking the time to submit your review regarding the service. We welcome all feedback and are very pleased to read that we delivered a five star service. We wish you all the very best for the future.
★★★★★ 5/5
GoogleVery good experience. Good service and easily accessible. Highly competitive rates.
Sharan · 27 October 2019
Agent replied · 25 October 2024
Dear Sharanu, We would like to thank you for your feedback. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we look forward to managing more properties for you in the future.
★★★★★ 5/5
GoogleVery professional and not complicated, flexible, professional work
Thanks so much
Gheorghe · 27 October 2019
Agent replied · 25 October 2024
Dear Gheorghe, Thank you for your review regarding your experience. We are delighted to read that we have achieved our aim of delivering a five star service. Thank you once again for taking the time to submit your feedback and wish you the very best for the future.
★★★★★ 5/5
GoogleThe best experience ever, I could of not ask for more, highly recommended, deeply from my heart
Kind regards
Theo
T · 17 April 2023
★★★★★ 5/5
GoogleAlways really helpful, very professional and made the whole renting process as smooth as possible!
Emma · 26 October 2022
★★★★★ 5/5
GoogleRating only, no written review.
Stanislav · 23 January 2025
Agent replied · 24 March 2025
Dear Stanislav, Thank you for your rating regarding your experience. We are delighted to see that we have achieved our aim of delivering a five star service, and wish you all the very best for the future.
★★★★★ 1/5
GoogleNot a good service
Harry · 27 June 2024
Agent replied · 25 October 2024
Dear Harry, Thank you for taking the time to share your feedback. We take all reviews seriously, as we strive to maintain a high standard of service at all times. However, after looking into our records, we couldn’t find any information … More
★★★★★ 4/5
GoogleRating only, no written review.
Priyank · 24 March 2024
Agent replied · 24 March 2025
Dear Priyank, We appreciate you taking the time to submit your rating regarding the service.
★★★★★ 5/5
GoogleAmazing service
Jesol · 17 April 2023
★★★★★ 5/5
GoogleRating only, no written review.
Adele · 26 October 2022
Agent replied · 25 October 2024
Dear Adele, Thank you for your rating regarding your experience. We are delighted to see that we have achieved our aim of delivering a five star service, and wish you all the very best for the future.
★★★★★ 5/5
GoogleRating only, no written review.
Oriol · 26 October 2020
Agent replied · 25 October 2024
Dear Oriol, Thank you for your rating regarding your experience. We are delighted to see that we have achieved our aim of delivering a five star service, and wish you all the very best for the future.
★★★★★ 5/5
GoogleRating only, no written review.
Lida · 27 October 2018
Agent replied · 25 October 2024
Dear Lida, Thank you for your rating regarding your experience. I am delighted to see that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind Regards, Michael Deane Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.