Trusted Agent profile · Brent

Alto Residential Brent reviews

4.8

★★★★★ Excellent

77 reviews across 1 platform

6th floor, First Central 200, 2 Lakeside Drive, Park Royal, London, NW10 7FQ, Brent, NW10 7FQ

Alto Residential's office in Brent, at 6th floor, is rated 4.8 out of 5 across 77 reviews on 1 platform, including 77 Google reviews rated 4.8.

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4.8 / 5

77

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Brent office, from every platform, shown as written. First names only.

5/5

Google

Anish is a very professional and dedicated person and could not do enough for us. Due to my husband's disability to travel Anish put us both at ease and visited our flat several times so that we didn't have to travel. A true gem of a person. What a service and a big thank you, Anish. Roshan & Ray Sigley

ROSHAN · 27 October 2018

Agent replied · 25 October 2024

Dear Roshan & Ray, Thank you for your review regarding your experience. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking the time to submit your feedback and wish you both the very best for the future.

5/5

Google

Alto Residential with director Anish Patel is very serious, I rent my apartment from him, he is very friendly and for everything he explained me, i will use Alto Residential again in the future, don’t hesitate to contact Mr Anish Patel, I am sure he will help you in full, I wish him, all the best !

Nikos · 27 October 2018

Agent replied · 25 October 2024

Dear Nikola, I would like to take this opportunity and thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future.

5/5

Google

The agency was really helpful since the beginning of our flat hunt, being flexible with viewings and accorporating sorting out paper work. Anish was our main point of contact, we could rely on him any time.

Mária · 11 October 2022

Agent replied · 25 October 2024

Dear Maria, Having read your review, we would like to thank you for your feedback. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. We wish you all the very best in your new home.

5/5

Google

I have rented a room at the beginning of the year. The landlord was supposed to carry out some works in the room before I moved in. On my move in date the room was far from being in good condition. Anish, the agent, help me dealing with the landlord and took over the maintenance work in order to fix all the issues with in the less time possible. I am very happy with the service provided and it is good to know that there are still letting agents that care about the tenants. 5 stars.

Nicolò · 11 October 2022

Agent replied · 25 October 2024

Dear Nicolo, Having read your review, we would like to thank you for your feedback. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. We wish you all the very best in your new home.

5/5

Google

My overall impression of Alto Residential is excellent. I immediately got in touch with the representative Mr Anish Patel who because I was in a hurry the same day showed me the house and in just 2 hours I had their offer in my email to sign. Everything easy, fast and with service exactly as I would like. I highly recommend the company to everyone

Lazaros · 11 October 2023

Agent replied · 25 October 2024

Dear Lazaros, Having read your review, we would like to thank you for your feedback. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated.

5/5

Google

Mr Anish Patel is a very polite and a nice person. I have had a very good experience in dealing with him. Well done Alto Residential!

Adalberto · 11 October 2022

Agent replied · 11 October 2026

Dear Adalberto, Having read your review, we would like to thank you for your feedback. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated.

5/5

Google

Amazing service from the company Alto Residential. Always a quick answer and smooth process. Happy to choose them! Highly recommend if you are trying to find a new place for yourself.

Olga · 23 January 2025

Agent replied · 24 March 2025

Dear Olga, I would like to take this opportunity and thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments. Thank you.

5/5

Google

I stumbled on Alto Residential while searching for a flat through one of the popular property websites. I was a bit hesitant at first because I had no prior knowledge of the company, but my mind was quickly put at ease because they were responsive, followed all due processes (e.g. referencing through Rent4sure), and they were able to adapt their rental processes to the lockdown. They were also a great liaison between the Landlord and I and helped us reach a middle ground a couple of times. I corresponded mostly with Anish and based on this experience, I recommend them.

Moyinoluwa · 11 October 2020

Agent replied · 25 October 2024

Dear Moyinoluwa, Having read your review, we would like to thank you for your feedback. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. We wish you all the very best in your new home.

5/5

Google

I am happy that I have dealt with you ! Thank you for being professional and for the good service..special thanks to Anish for his help !

Yasmin · 11 October 2021

Agent replied · 25 October 2024

Dear Yasmin, Having read your review, we would like to thank you for your feedback. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. We wish you all the very best in your new home.

5/5

Google

As a Landlord the whole team, especially Anish did a first-class job. I was kept informed at all times. They successfully found a corporate tenant during the traditionally quiet period. I would highly recommend Alto Residential.

Alex · 27 October 2018

Agent replied · 25 October 2024

Dear Alex, Thank you for your review regarding your experience. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking the time to submit your feedback. Kind Regards, Michael Deane Customer Relations

5/5

Google

The whole process was made very easy and all my questions were answered quickly. Overall the Experience was great.

Jack · 11 October 2022

Agent replied · 25 October 2024

Dear Jack, Thank you for your review regarding your experience. We are delighted to read that we have achieved our aim of delivering a five star service. We thank you once again for taking time to submit your feedback and wish you all the very best for the future.

5/5

Google

Excellent service by Alto Residential. We recently rented a property with them, the service was always timely and very professional. Big thanks to Anish Patel for his help throughout the process!

Rgr · 11 October 2020

Agent replied · 25 October 2024

Dear Rgr, We appreciate you taking the time to submit your review regarding the service. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. We wish you all the very best in your new home.

5/5

Google

Thanks to Alto Residential Agency and Mr. Anish Patel for providing the best services. I had a very good experience and I recommend it to everyone.

Bijan · 23 January 2025

Agent replied · 24 March 2025

Dear Bijan, Thank you for taking the time to leave a five star review and provide such lovely comments. Feedback is really appreciated by us as it makes all the hard work we put in all the more worthwhile.

5/5

Google

I am very greatful with the service that I am getting from Anish .He is kind, understanding and easy to talk to .One thing I really appreciate from him is that he gave me option on something that I knew from the very start that my case in getting a flat is a bit complicated like for example: putting Guarantor to my tenancy agreement to make it work.For that , thank you!! Now my Family and I are so happy staying in our new flat, thanks for making this possible .All the best to him and Alto residential !!! Mellowyne !

Mello’s · 27 October 2018

Agent replied · 25 October 2024

Dear Mellowyne, Thank you for your review regarding your experience. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future.

5/5

Google

Serious attitude to the consumer in all aspects during the entire rental period, thank you

Oleg · 17 April 2025

Agent replied · 17 April 2026

Dear Oleg, Thank you for your rating regarding your experience. We are delighted to see that we have achieved our aim of delivering a five star service, and wish you all the very best for the future.

5/5

Google

I was very happy with the outcome of the complex deal Anish graciously managed to arrange. Thanks to the honest service and the professionalism showed by Anish throughout the process, I ended up with a flat I am very happy with. He was always a phone call away should I needed an update regarding the progress of the deal and documentation was sorted out very fast as soon as the letting was agreed. Would highly recommend.

Mihai · 27 October 2018

Agent replied · 25 October 2024

Dear Mihai, Thank you for your review regarding your experience. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future.

5/5

Google

As a first time landlady, I couldn’t have made better choice. My experience so far, working with Anish, has been 100% satisfactory. His honest and professional approach and care for the customer, made the whole process, from the initial contact, to finding the most suitable tenant within a week of advertising, easy and stress free. I would highly recommend ALTO Residential to anyone, looking for Lettings and Property Management service of the highest quality.

Gergana · 27 October 2019

Agent replied · 25 October 2024

Dear Gergana, Thank you for your review regarding your experience. We are delighted to read that we have achieved our aim of delivering a five star service. We would like to thank you once again for taking the time to submit your feedback.

5/5

Google

Excellent service!! Thank you Anish.

Sanjeeva · 17 April 2023

Agent replied · 17 April 2026

Dear Sanjeeva, We appreciate you taking the time to submit your review regarding the service. We welcome all feedback and are very pleased to read that we delivered a five star service. Thank you.

5/5

Google

I have not moved into my new place yet, so I cannot speak to how they handle ongoing lease management. But the contract is signed, and up to this point, my experience dealing with Alto and the representative on my case has been exceptionally pleasant. They were even able to meet me at a random location on short notice to accommodate my tight travel schedule, really above and beyond.

Maik · 11 October 2019

Agent replied · 25 October 2024

Dear Maik, Having read your review, we would like to thank you for your feedback. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the very best for the future.

5/5

Google

very responsible team, serious and professional people

Ulyana · 9 April 2025

Agent replied · 17 April 2026

Dear Ulyana, Having read your review, we would like to thank you for your feedback. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated.

5/5

Google

Anish was really helpful and was happy to answer all of our questions

Zoe · 27 October 2018

Agent replied · 25 October 2024

Dear Zoe, Thank you for your review regarding your experience. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future.

5/5

Google

Overall services were brilliant thanks to anish who made movein to new home easy.

San · 26 August 2024

Agent replied · 24 March 2025

Dear San, I would like to take this opportunity and thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments. Thank you.

5/5

Google

Excellent service!! Thank you Anish.

Sanjeeva · 26 October 2023

5/5

Google

Very quick and professional assistance in finding a new flat. Anish got in touch with us soon after we inquired about the flat, arranging a view within hours and assisting us in placing an offer, with constant updates.

Paco · 11 October 2021

Agent replied · 25 October 2024

Dear Paco, Thank you for taking the time to leave a five star review and provide such lovely comments. Feedback is really appreciated by us as it makes all the hard work we put in all the more worthwhile.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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