5/5
TrustpilotKieren was brilliant
Kieren was brilliant. Answered every question and if he didn’t know he found out. Did not rush us and talked us through the whole property room by room.
Trusted Agent profile · Brecon
Chancellors Brecon reviews
★★★★★
259 reviews across 2 platforms
33 High Street, Brecon, LD3 7AN, LD3 7AN
Part of Chancellors, see every office.
Chancellors's office in Brecon, at 33 High Street, is rated 4.6 out of 5 across 259 reviews on two platforms, including 39 Google reviews rated 4.3.
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Reviews
Every review we hold for the Brecon office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotGenuinely Useless
As a first-time landlord, I expected clear communication, professionalism, and competent management. Chancellors/Oxon Property Management failed on all three.
Agent replied · 24 May 2026
We are truly sorry to hear about your frustrating experience as a first-time landlord. We acknowledge the issues you faced with communication and payment, and the impact this had.
5/5
TrustpilotThanks to Emilia Williams MARLA
Emilia Williams MARLA did a good job on the renew of the contract and provide very warm help to me on this, thanks a lot for the kind help.
Agent replied · 23 February 2026
We're happy to hear that the contract renewal process went smoothly. We appreciate your positive feedback and are so glad we could provide helpful assistance to you.
5/5
TrustpilotTenancy renewal
Emilia Williams assisted me in renewing a new contract with my current tenants. She provided excellent communication throughout and it was a very efficient service. I am very happy that the tenants have signed the new tenancy agreement with the proposed terms.
Agent replied · 23 October 2025
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
4/5
TrustpilotGreat Management
I couldn’t be more pleased with the good service provided by the Chancellors property management team. Their responsiveness and professionalism are good. Every time I’ve had a question or encountered a minor issue, they’ve responded quickly and resolved it efficiently, often within the same day.
Agent replied · 23 September 2025
Thank you for leaving us this great review. It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
5/5
TrustpilotExcellent service
Always had excellent service with Chancellors. A very considerate and caring company.
Agent replied · 22 June 2026
We appreciate your kind words. We are happy to hear you always receive excellent service.
5/5
TrustpilotAyesha,
Ayesha,worked really hard to help me,she did everything possible within her control Kept me informed,went out of her way to find out specific details of various properties
5/5
Trustpilotcraig showed us around a beautiful…
craig showed us around a beautiful property he was knowledgeable friendly and gave sound advice
Agent replied · 24 May 2026
We're so pleased you had a positive viewing experience! It's wonderful to hear our team was knowledgeable and friendly.
5/5
TrustpilotProfessional & Helpful Estate Agents
I found them very professional, helpful and always kept me updated.
Agent replied · 22 June 2026
We're so glad to hear you had a positive experience with us. Your kind words are truly appreciated!
5/5
TrustpilotGreat customer service by Charlotte
Charlotte has been great taking her time to show us around a property we wanted to view.
5/5
TrustpilotWe were shown round by a helpful a nd…
We were shown round by a helpful a nd knowledgable agent who actively suggested properties we would be interested in and answered with our queries.
5/5
TrustpilotGreat staff and dealt with requests in…
Great staff and dealt with requests in a timely fashion.
Agent replied · 22 June 2026
We're glad our staff dealt with your requests promptly. Thank you for your feedback!
5/5
TrustpilotPleasant & professional
Pleasant, polite and appropriately professional. Gave us our own time to view if we wished. Offered to maccept questions and get answers for us.
Agent replied · 23 February 2026
We're happy to hear that you found our team pleasant, polite, and professional. We appreciate you taking the time to share your positive experience with us!
1/5
TrustpilotRubbish company
Rubbish company. No response. Since you walk in the store, the staff wrote down your request. But no follow up. Highly recommend do not use it.
5/5
TrustpilotWill Voyce - nice guy
I had been having some issues on the property I rent and Will Voyce dealt with these issues in an extremely professional manner. I found Will to be courteous, knowledgeable and having to deal with me, patient.
Agent replied · 17 October 2025
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
4/5
TrustpilotQuick response
Quick response, efficient arrangement for viewing.
Agent replied · 22 June 2026
We're glad we could arrange your viewing efficiently.
5/5
TrustpilotWhere business and humanity meet
We had a wonderful experience with the staff, they were not just professional, but polite and friendly. Easy to talk to and a fantastic no pressure environment.
5/5
TrustpilotStaff in high regard !
I came to regard Ethan as a trusted friend !
Agent replied · 24 May 2026
We appreciate your kind words. We are glad you enjoyed your experience.
5/5
TrustpilotGreat knowledge and communication…
Great knowledge and communication throughout
Agent replied · 22 June 2026
We appreciate your kind words. We are glad we could help.
5/5
TrustpilotJessica gave us a brilliant viewing
Jessica gave us a brilliant viewing, answering all our questions and being professional and friendly. We really enjoyed our visit thanks to her insights.
5/5
TrustpilotI appreciate all the help and support provided
I have had quite a few questions and support requests towards two of our rental properties that will be occupied by tenants towards the end of January next year, and Rebecca Fields proved to be EXTREMELY helpful resolving most of the issues herself or contacting the relevant Chancellors staff that could resolve this issues I have been dealing with.
5/5
TrustpilotOutstanding service from Emilia…
Outstanding service from Emilia Williams.
Agent replied · 22 June 2026
We're so happy to hear you had such a positive experience. Your kind words about our service are truly appreciated.
5/5
GoogleJust visited a property with Jonathan . He is super friendly and helpful. Plenty of chance to explore properly . He was available to answer questions but. not overbearing. He had previously made us an excellent video of the property so we could see if it was worth making the long drive. Thanks so much. Definitely the most cheerful and positive agent we have dealt with in the local area so far.
Agent replied · 23 October 2024
Thank you for this wonderful review Florence. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleI went to view a house in Brecon this morning, and met with John who was very friendly and welcoming. I was given the freedom to look around the house on my own which is very important to me, and he waited for me in the lounge to answer any questions. I have viewed houses with Chancellors Brecon several times and they have always been fantastic, relaxed, and not at all pushy.
Agent replied · 23 October 2024
Thank you for this wonderful review Emma. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Chancellors Brecon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brecon.
