Every review we hold for the Brecon office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGrateful
After reporting about a door lock that had broken, Molly Adams contacted me to say what they were doing about it, keeping me involved until it was repaired, snapped again after a day, reported, she followed up, repaired and it snapped the 3rd time, l reported again and she kept me update all the time on what was going, chasing the contractor to have it done as quickly as possible. I appreciate all her efforts even when l delayed to get back to her or failed to answer her calls because I was at work.
Mrs · 22 September 2025
Agent replied · 23 September 2025
We appreciate you sharing your experience. We're glad to hear that our team member kept you informed about the door lock repairs and diligently followed up, even with delays in communication. We value your patience.
★★★★★ 5/5
TrustpilotElla was so lovely and accommodating
Ella was so lovely and accommodating. Thank you for helping us find our dream home!
Renee · 10 October 2026
★★★★★ 5/5
TrustpilotGreat customer service
Chancellors have proved quite helpful to us in a challenging rental market. I was especially happy with Julia’s level of effort and flexibility in helping me understand the rules of UK tenancies that were new to me, and guiding me through the process of starting a tenancy.
Mr · 16 June 2026
Agent replied · 22 June 2026
We're so glad we could assist you in a challenging market. We appreciate your kind words about our team's effort and guidance with your tenancy.
★★★★★ 5/5
TrustpilotChancellors are hands down the best…
Chancellors are hands down the best estate agents I've ever been a tenant with. They are incredibly responsive and any issues are always resolved quickly. Our property manager, Molly Adams, always goes the extra mile, ensuring we are aware of what is happening at each step in a process and following up to make sure that everything went smoothly and was completed as expected.
Elliott · 24 September 2026
★★★★★ 5/5
TrustpilotHannah Rae has been so supportive in…
Hannah Rae has been so supportive in our process of getting a new home, even with the documentation. We appreciate you.
Eko · 19 August 2026
★★★★★ 5/5
TrustpilotGreat response time
Great response time. Issue was resolved promptly by Jamie Woodman
Mr · 18 March 2026
Agent replied · 19 March 2026
We're happy to hear that your issue was resolved quickly. Thank you for your positive feedback; we appreciate it very much.
★★★★★ 5/5
TrustpilotExtremely supportive and helpful staff member
Leilana Butler was extremely supportive and helpful with the setting up of necessary documentation pertaining to my new tenants
Carolyn · 19 December 2025
Agent replied · 22 December 2025
We appreciate you taking the time to share your positive experience. It's great to hear that you received such helpful support with your new tenant documentation.
★★★★★ 5/5
TrustpilotGreat communication throughout the sale…
Great communication throughout the sale process on a regular basis and if felt like the team were taking a genuine ownership of the sale itself. Everyone I spoke to were extremely helpful and Jay did a fantastic job to enable us to get to the right conclusion.
Mark · 20 May 2026
Agent replied · 24 May 2026
We appreciate you sharing your positive experience! We're so glad to hear our team provided great communication and took ownership of your sale. Thank you for your feedback!
★★★★★ 5/5
TrustpilotProfessional and informative viewing
Julietta was great- friendly, informative and knowledgeable. I would happily return to Chancellors to view other properties or to purchase the one that we viewed.
Miss · 22 September 2025
Agent replied · 23 September 2025
We're happy to hear that you had such a positive experience. It's great to know the information provided was helpful. Thank you for your kind feedback and your willingness to return.
★★★★★ 5/5
TrustpilotHi to everyone at chancellors am please…
Hi to everyone at chancellors am please to let you know that am very happy with the service I have been receiving from you lot I would recommend you to any one thank you so much for everything to the head office of chancellors and also hey on wye chancellors also to Jared and Becky for all there help from John kemp
Jonny · 1 September 2026
★★★★★ 5/5
TrustpilotFantastic Team
This was a very personal rollercoaster and stressful journey. Jordan Horne and Kirsty Woodley were exceptional and supported me along the way.
Wendy · 16 October 2025
Agent replied · 17 October 2025
Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
TrustpilotEasing the daunting process of buying
Kashan was very helpful and thorough, taking me through the unfamiliar process of buying with such clarity and patience, making me feel much more confident about it all.
Mr · 21 May 2026
★★★★★ 5/5
TrustpilotChancellors look after my three flats…
Chancellors look after my three flats for a few years now. They are proficient and responsive. I am mostly in direct contact with Mr Andrew Jourdain and Mr Will Jones, both extremely helpful. The team has my grateful thanks and I highly recommend chancellors.
Shahram · 13 May 2026
Agent replied · 24 May 2026
We are so pleased to hear of your positive experience with our team over the past few years. We truly appreciate your kind words and recommendation!
★★★★★ 5/5
TrustpilotThe bookings viewing process was quick
The bookings viewing process was quick. We met kashan who viewed the property to us . He was very polite very kind , friendly and professional .what stood out the most his willingness to answer all my question .i highly recommend kashan anyone who looking for property. Thank you for your outstanding service. Thank you so much kashan helping us
Jasbir · 27 August 2026
★★★★★ 5/5
TrustpilotTom has been totally professional…
Tom has been totally professional throughout our dealings. He has been most accommodating with viewings. He has provided us with great advice and is extremely helpful.
B · 21 May 2026
★★★★★ 5/5
TrustpilotGreat service
My experience of the service provided By Akansha Misra has been great. All through the sales process she has been amazing, keeping me updated, chasing the other parties involved and is always cheerful and friendly. She is a credit to Chancellors Specialist Sales team.
Angela · 20 December 2025
★★★★★ 5/5
GooglePeter has been absolutely amazing! If you are looking to sell your house don't settle for a anything less than the best! Peter brings pride and passion to every viewing and works his socks off to sell your property! I can't thank him enough for the work he has put in and would not hesitate to recommend!
Jack · 26 May 2024
Agent replied · 23 October 2024
Thank you for this wonderful review Jack. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotWe had a very positive experience with…
We had a very positive experience with Patrick Smith at Chancellors Estate Agents, who was excellent throughout. He was professional, honest, and made our viewings truly enjoyable. Every interaction with him was pleasant, and he really stood out despite the challenges we faced elsewhere in the process.
Mrs · 18 March 2026
Agent replied · 19 March 2026
We appreciate you sharing your positive experience. We're so glad to hear that our team member was professional and honest, and that you enjoyed your viewings. Thank you for your feedback.
★★★★★ 5/5
TrustpilotEthan was lovely and very helpful.
Laura · 3 September 2026
★★★★★ 5/5
TrustpilotWe reviewed a bungalow accompanied by…
We reviewed a bungalow accompanied by Luke from Chancellor’s Estate Agency he was very attentive showing the salient points also leaving us to have a second look very patient even obviously he had other clients to see.
Barry · 14 May 2026
Agent replied · 24 May 2026
We are so pleased to hear about your positive experience. We truly appreciate your kind words regarding our attentive and patient service. Thank you for sharing your feedback!
★★★★★ 5/5
TrustpilotChancellors: Franki is a five-star manager
Chancellors manages my rented house. Whenever there are repairs to be done, I call up Franki (at their Oxfordshire Property Management operation), and she is always friendly, polite, and competent. If more management agents were like her, I think more people would want to rent!
Edward · 13 October 2026
★★★★★ 1/5
TrustpilotI could not recommend a letting agency less
I could not recommend a letting agency any less. It is not clear to me that anyone at Chancellors understands the seriousness of being responsible for people's housing and how stressful the letting process can be. They simply do not care at all about tenants and will treat you quite hostilely.
Alli · 26 August 2026
★★★★★ 5/5
TrustpilotGood help
Charlotte has been great and patient, showing me all available houses I am interested in purchasing.
Miss · 21 May 2026
★★★★★ 5/5
TrustpilotWe chose the right estate agent
We chose the right estate agent. From the first visit by Cormac to do the valuation, to the selling by Sherko who was warm, enthusiastic, engaging and polite
Shona · 19 June 2026
Agent replied · 22 June 2026
We are so pleased to hear that choosing us as your estate agent was the right decision. We appreciate your kind words.
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