5/5
GoogleFriendly staff and good communication. Hope you can find us the right person soon.
Trusted Agent profile · Thetford
William H Brown Thetford reviews
★★★★★
1,482 reviews across 2 platforms
47 King Street, Thetford, IP24 2AU, IP24 2AU
William H Brown's office in Thetford, at 47 King Street, is rated 2.6 out of 5 across 1,482 reviews on two platforms, including 277 Google reviews rated 4.8.
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Reviews
Every review we hold for the Thetford office, from every platform, shown as written. First names only.
Google1/5
TrustpilotAwful communication
Awful communication. Have to chase for any news. Just an awful organisation. Had to deal with Mildenhall branch, Gwen.
1/5
TrustpilotSwaffham branch
Swaffham branch. No feedback. Unprofessional. Unhelpful. No thankyou or contact on completion. Disappointing. Buyer beware.
5/5
TrustpilotSuccessful purchase
All good although communication could have been more effective at times.
1/5
TrustpilotDidn’t pay our money back totally…
Didn’t pay our money back totally unsatisfied
1/5
TrustpilotSara Nelson hate foreign
The person from company Sara Nelson Treat foreign tenants as animalsShe hate foreignEvery time she lie.
5/5
GoogleGreat work!
Agent replied · 22 October 2025
Thanks Lewis for your great 5* review. Best wishes, Lucy, Customer Feedback and Support Team.
1/5
TrustpilotDisgraceful company
Disgraceful company. very unprofessional and greedy company. I would never use them.
1/5
TrustpilotAbsolutely awful poor communication and…
Absolutely awful poor communication and incorrect information given on several occasions through out my purchase
1/5
TrustpilotKing's Lynn office
King's Lynn office. Incompetent and compulsive liar's
4/5
GoogleGood and helpful estate agents team. Highly recommended.
1/5
TrustpilotThey are a rip off company
They are a rip off company. Stay clear away from them.
5/5
GoogleFirst property purchased and couldn't be happier. 5 Start service. Highly recommended.
1/5
TrustpilotAwful and Unprofessional.
Awful and Unprofessional.Pick any other letting agency.
1/5
TrustpilotDon’t use them.
1/5
Trustpilotuseless
useless! Very bad service! Never again!
1/5
TrustpilotIncompetent
Incompetent. Appalling service
1/5
TrustpilotPoor customer service
Rating only, no written review.
1/5
TrustpilotOne word. AVOID
Rating only, no written review.
5/5
TrustpilotSimple and straightforward conversation
Rating only, no written review.
4/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Thanks!
5/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Thank you Raza
5/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Thank you for leaving us a 5* review.
4/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review. Kind regards, Lucy, Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. William H Brown Thetford hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Thetford.
