Trusted Agent profile · Brandon
★★★★★
1,672 reviews across 3 platforms
20 High Street, Brandon, IP27 0AQ, IP27 0AQ
William H Brown's office in Brandon, at 20 High Street, is rated 2.8 out of 5 across 1,672 reviews on three platforms, including 442 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. William H Brown Brandon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brandon.
Every review we hold for the Brandon office, from every platform, shown as written. First names only.
5/5
GoogleWe used both the letting and selling side of William H Brown, Brandon and must say we were not disappointed in the dealings we had with each of the departments. The staff were quick to answer any concerns we had and dealt with matters on both the letting and selling side quickly and efficiently
Thank you for your review and we are pleased to see our joined up approach has served you well in the last few years!
5/5
TrustpilotConsistent excellent service from W.H. Brown
Consistent excellent service from W.H. Brown at Clacton. Particularly Michelle, who goes over and above what is required and has done so for many months, She works hard, is polite and never makes me feel a nuisance :). Thank you so much
5/5
TrustpilotWe were buying a house from WHB and we…
We were buying a house from WHB and we are currently selling it. We are very satisfied with the professional service. Everyone is always very nice and helpful, especially Cliff, who we can always rely on. They advise themselves even in times of pandemics.Thank you to Cliff and the team
1/5
TrustpilotUnderhand
I tried to sell a property through this company at auction and they had some very interesting views on the value. I said I would take my business elsewhere and the next day the local branch phoned me to try to get me to get the property put on the general sales market through their branch. I politely refused because their actions were very underhand. They have rung me weekly for a year since in one guise or another trying to get my business.
5/5
GoogleBrandon team are so professional they made whole selling process so easy . I have no hesitation in recommending them to any one .Big thanks to Cliff and Kath for helping me as and when I needed most ,they are an asset to any firm they work for.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotWHB Holderness Road
WHB Holderness Road - Hull. The sale of my property went without any issues right from the start of the valuation with Neil to Charlotte and James coming to see the house so they could help with telephone questions. Charlotte kept me updated and it sold straight away. Very happy. Thankyou
5/5
GoogleBeen through three different and this has been my favorite. Pippa was super helpful and nice and made the process super smooth for us. She went out of her to way show us properties we might’ve been interested in and ended up falling in love with the house we’re at now.PositiveResponsiveness, Professionalism
5/5
GoogleCan’t express how much we have appreciated the help and support from the guys at Brandon William H Browns. Matt and Cliff have been outstanding throughout the process for myself and Alex. Any other future needs we will definitely be coming back. Thanks again everyone!
1/5
TrustpilotWilliam H Brown
William H Brown - Scunthorpe. Initially , friendly staff but as time elapsed it became evident they weren’t interested in my plight as a tenant. However it was only until very recently I realised that one staff member in particular considered it acceptable to make stuff up and frankly her motives in hindsight seem racist. It’s not a word I use lightly either. I would be very concerned if you were to rent a property with this company and specifically this branch. Whilst I have absolutely zero proof to validate my opinion , the overwhelming feeling I have as a result of dealing with this person’s lies isn’t going to go away in a hurry.
1/5
TrustpilotWilliam Brown of Swaffham and William…
William Brown of Swaffham and William Brown Auctioneer facilitated viewings and offers behind my back after a sale was agreed with me under private treaty. They lied to me when I questioned why the advert had not been removed, assured me time and time again that the property would not be shown and that no more offers would be allowed, and finally just a few weeks before completion called me to say that they had allowed and taken a bid under "auction conditions" and that unless I met with all terms of this including being prepared to pay the auctioneer fees and giving an immediate deposit and to close within 28 days including forgoing my solicitors input ( which was already weeks in progress) I would loose the purchase. I made a formal complaint but had no concrete evidence in writing and the staff at the Swaffham branch closed ranks, lied, and said that they had never assured me that my purchase was safe. It has cost me thousands of pounds because I have had to rent now while looking for another property.
1/5
TrustpilotWilliam Brown of Swaffham and William…
William Brown of Swaffham and William Brown Auctioneer facilitated viewings and offers behind my back after a sale was agreed with me under private treaty. They lied to me when I questioned why the advert had not been removed, assured me time and time again that the property would not be shown and that no more offers would be allowed, and finally just a few weeks before completion called me to say that they had allowed and taken a bid under "auction conditions" and that unless I met with all terms of this including being prepared to pay the auctioneer fees and giving an immediate deposit and to close within 28 days including forgoing my solicitors input ( which was already weeks in progress) I would loose the purchase. I made a formal complaint but had no concrete evidence in writing and the staff at the Swaffham branch closed ranks, lied, and said that they had never assured me that my purchase was safe. It has cost me thousands of pounds because I have had to rent now while looking for another property.
5/5
GoogleI can't recommend Cliff and his team enough. The service was exceptional, the team were friendly, attentive and prompt at dealing with all our enquiries as purchasers. If we ever sell our property, William H Brown in Brandon will be our first port of call.
5/5
GooglePippa was extremely helpful & explained everything in our contract so clearly to us. She went above & beyond for us moving into our first ever home
5/5
TrustpilotHanna was my mortgage advisor.She was…
Hanna was my mortgage advisor.She was professional, friendly and very efficient and I would highly recommend her to anyone.
5/5
GoogleThis was the first house that I sold and I was a little nervous. However Cliff and his team were professional and helpful all the time and I achieved the sale price I was looking for.
5/5
TrustpilotI highly recommend William H Brown…
I highly recommend William H Brown Stevenage. Jack Elston has made the sell of my property and move hassle free. So polite and quick to answer any questions. Thank you Jack for all you and your team have done.
1/5
TrustpilotLettings yes. Property management no.
Although they managed to let out all of our properties reasonably quickly, their property management was abysmal. They gave repair work to contractors who were expensive with very poor quality work. Sometimes they were the friends and family of the staff.We had to appoint a different property management company who now is far more reliable and trustworthy.
5/5
GoogleThank you William H Brown for selling my property. 67 Riverside way, Brandon, Suffolk. In particular thanks to Ian and Laura for going the extra mile by arranging a gardener and reading the meters, and generally always being there to help get the sale moving on. On behalf of Barry Gregory.
5/5
GoogleDan was super helpful and knowledgeable with any questions on the property as well as how to go about setting everything up.
5/5
GoogleVery professional and up-to-date on using technology to make the letting process quick and stress free. I personally worked with Pippa Hazelhurst at the Brandon office and she made the whole experience very pleasant. I highly recommend this agency and negotiator to any US Military members or locals looking for a great experience! -Mike
5/5
GoogleDaniel did a great job asking what I was interested in and finding me the right home. Very impressed and professional. Richard took care of my paperwork and was very organized and responsive. Great team all around.
Many thanks Chance Croff for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI can honesty say that the serviceI received from William H B rown Estate agents Brandon Was second to none and as I have sold 9 properties in my lifetime This was the very best. Major W R Donald MBE.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
TrustpilotThank you Maisie and Jack from Ware …
Thank you Maisie and Jack from Ware for finding me a rental property, Amazing service, will be recommending this branch.
5/5
GooglePippa Hazelhurst at the Brandon office has been nothing short of amazing, she has answered every query I’ve had about our move! And stopped me from having a flat out panic! Supportive, informative and really deserves recognition for what she does. Huge thank you to Pippa and the team! - Rhian and Travis
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Tell us what you need and we'll put you in touch. William H Brown Brandon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brandon.
