5/5
GoogleVery supportive estate agency who assisted us during a tricky time and helped us secure a sale - thank you
Agent replied · 30 May 2023
Thank you Chris, a pleasure to be able to help you
Trusted Agent profile · Brandon
Chilterns Brandon reviews
★★★★★
404 reviews across 3 platforms
36 High Street, Brandon, IP27 0AQ
Chilterns's office in Brandon, at 36 High Street, is rated 4.9 out of 5 across 404 reviews on three platforms, including 305 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Chilterns won in 2026.
305
Reviews on Google
This office
96
Reviews on Facebook
Business-wide
3
Reviews on Trustpilot
Business-wide
Awards
The Trusted Agent 2026 results for Chilterns, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Brandon office, from every platform, shown as written. First names only.
Google5/5
GoogleWould definitely recommend Chilterns Brandon, they work as a team to offer an excellent and caring service putting their Customers at the heart of their business.
Agent replied · 5 June 2023
Dear Mr & Mrs Drummond, thank you for your kind words and five star review. Although we weren't able to assist you this time with your move, if there is anything that we can assist you with in the future, please do not hesitate to let us know. Best wishes the Chilterns Team.
1/5
GoogleWas professional at first until I met Sue. Her house inspections are up to insane standards. Failed me for having laundry on my couch and dishes in my sink, then wrote a letter to my landlord saying I was a terrible tenant. Glad I moved out when my lease ran up, please let her go and stop the whole inspections every 3 months, it’s unnecessary.NegativeResponsiveness, Quality, Professionalism, Value
5/5
GoogleExcellent service from everybody at Chilterns can not recommend them enough.
Agent replied · 1 October 2023
Dear Beverley, thank you for the lovely review and we are pleased that we were able to assist you. If you do require any further assistance in the future, please do let us know.
5/5
GoogleWe found the staff at Chilterns to be very helpful and professional. We would certainly use them again.
Agent replied · 30 May 2023
Dear David, thank you for the 5 star review and your continued support - it is greatly appreciated as always.
5/5
FacebookAndrew helped me sell my house back in 2009 and purchase the house we live in now. He told me he would sell my house in the first month and he never failed. Wouldn't hesitate using them again
Agent replied · 27 May 2023
Thank you for your kind words and endorsement 🙏🏼
5/5
FacebookFab agent - clearly knows their market and how to really look after their clients and make their home move as easy and stress free as possible - one of those rare agents that always wants to genuinely do their very best for their clients in every way possible! Anyone looking to buy/sell in the Thetford area MUST get these lovely people to help them - keep up the great work
5/5
GoogleSecond house I have brought through Chilterns this year and both times they have been great. Would highly recommend 👌 …
Agent replied · 5 June 2023
HI Matthew, thank you for the kind review. Glad that we have been able to assist you with your property purchase again. As always, if you need any further assistance then please do let us know. Best wishes as always - Andrew & The Team.
5/5
FacebookI have rented through Chilterns Thetford 3 times and I couldn't have asked for more they were really helpful and friendly staff. would definitely recommend 5 stars
Agent replied · 27 May 2023
Professional and efficient forex broker. I never had any issues with withdrawals as well as services. They are always accommodating and helpful. Great trading signals from them. I'm pleased with the overall performance of Mrs Elizabeth Bays' service. I… See more
5/5
FacebookMany thanks to Darren and the team helping my parents move from my birth town to a new chapter in their lives, much appreciated.
5/5
GoogleVery good and professional. When we had problems with our chain they kept on top of this and were very good at communicating with us and other professionals to get this sorted as quickly as possible.
Agent replied · 5 June 2023
Hi Hannah, thank you ever so much for your kind words. We hope you are very happy in your new home. Any help we can provide in the future please let us know.
4/5
GoogleI have been using Chilterns Estate in Brandon for many years and none more so, than this past week (early October) With Great assistance from Karen in their office. However, the accounting does leave a little to be desired . . . . .
5/5
FacebookAndy is a smart thinking estate agent who works very hard for his clients with exceptional service.
5/5
GoogleThorough and transparent move in process, well organized and zero hassles.
Agent replied · 5 June 2023
Hi Michael, thank you for the review. We hope that you are very happy in your new home. Best Wishes.
5/5
FacebookChilterns managed both our sale and subsequent purchase. I found them professional and friendly at all times. I was able to get a prompt response from the team in the Thetford office as questions arose. Their years of experience and personalised customer service shone through during our dealings with them. I would strongly recommend them to anyone looking to sell their house.
5/5
FacebookHighly recommend chilterns, made the whole process of moving house easy and hassle free. Thankyou!
Agent replied · 27 May 2023
Thank you Timmy 😀👍🏽
5/5
GoogleExcellent service with good communications. Always phoned or emailed with updates.
Agent replied · 5 June 2023
Dear Shelia, Thank you for the five star review - it is greatly appreciated. We thrilled that we were able to assist you with the sale of your home. We do hope that you are settling in well in your new surroundings. Best Wishes Chilterns.
5/5
TrustpilotGood company to work with
I have worked with Chilterns for years as a mortgage adviser. I have always found them professional and easy to communicate with.
5/5
GoogleExcellent and efficient service, Chilterns at Brandon helped us to find, purchase and move into our property in an amazing 28 days. Thank you.
Agent replied · 5 June 2023
Thank you Laurence for you kind words. We are glad we could help, especially after being let down on another property with another agent. It shows people can move quickly when highly motivated. Enjoy your new home. Best wishes from the team.
1/5
TrustpilotLiars
Liars, bullies, woman in the office have bad attitudes. Very pushy, forceful and push you to buy properties which are not proceedable.
5/5
GoogleChilterns returned a call to me today from OntheMarket.com. The agent speaking to me was very professional, informative and not pushy at all. I would certainly consider using them if I were selling.PositiveProfessionalism
5/5
FacebookWe can’t thank you all enough, far above and beyond the call of duty. Chilterns are unlike any other estate agent, they are professional, never give up and deliver on the promise you were sold with. 6 stars but 5 was the highest option. Thank you from us all
5/5
GoogleChilterns returned a call to me today from OntheMarket.com. The agent speaking to me was very professional, informative and not pushy at all. I would certainly consider using them if I were selling.
5/5
GoogleJust because the chilterns in brandon is on point.
Agent replied · 5 June 2023
Hi Kyle glad you are settling in well to your new home. Glad we could help.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Chilterns Brandon
How many reviews does Chilterns Brandon have?
Chilterns's Brandon office has 404 reviews across three platforms: 305 on Google, 96 on Facebook (across the whole business), 3 on Trustpilot (across the whole business).
What is Chilterns Brandon's rating?
Chilterns Brandon is rated 4.9 out of 5 across all 404 reviews, and 4.9 out of 5 on Google from 305 reviews.
Has Chilterns won any awards?
Yes. In The Trusted Agent 2026 awards: Chilterns, Brandon won Platinum; Chilterns, Thetford won Gold; Chilterns, High Street won Trusted Agent.
Where is Chilterns's Brandon office?
Chilterns Brandon, 36 High Street, Brandon, IP27 0AQ.
