Every review we hold for the Bramcote office, from every platform, shown as written. First names only.
★★★★★ 1/5
Googlethere a poor company they'll take you money and do nothing for you worst company in Nottingham would not recommend them to anybody
Edward · 15 November 2021
Agent replied · 15 November 2023
Thank you for your feedback.
After looking into this matter further, I note that we as an agency did try to cease management with yourselves as we were unwilling to manage a property that was not HMO compliant. In addition to this, there was aggressive and rude behaviour towards our staff members within the office, which we as a company do not tolerate. Lastly, the fees that were taken were for the service of notices on the property as well as an initial fee for coming on with us as agency, which we did at a discounted rate for yourselves as well.
As I can also see, you have submitted a review twice both under your personal name and your company name, therefore please use this as response for both reviews.
Regards,
Tristram's Sales and Lettings
★★★★★ 5/5
GoogleI've used Tristram for both rental management and sales. In both instances they were excellent efficient and professional.
Bruno · 8 October 2024
★★★★★ 5/5
GoogleVery friendly staff & very helpful. The whole viewing & renting process has been very smooth & easy.
Leila · 8 October 2024
★★★★★ 5/5
GoogleIt has been a great experience for me with Tristram's till date and hopefully continue the same till my house purchase is complete. I would like to highlight the special care and quick responses from Talia Dovey to make my journey even smooth. Thanks for your efforts!
Nagendra · 15 November 2022
★★★★★ 5/5
GoogleLuke provided exellent service. Was looking for a property to rent in Nottingham and the service was top class. I like to be well informed in detail and Luke just did that! Just paid in deposit and I am a very happy customer😀 …
Rosemary · 18 February 2023
★★★★★ 5/5
GoogleThanks Lizzie Tye for helping and making the rental process seamless! Great friendly service! Much appreciated!
Renatha · 16 November 2018
★★★★★ 5/5
GoogleExcellent customer service and support. Chloe is excellent at her job!
Christopher · 15 November 2020
★★★★★ 5/5
GoogleBeen an absolute joy working with Liam Kavanagh at Tristams. He made the whole selling process so easy and enjoyably for me in what is normally a stressful time.
Would definitely recommend using this agency and will 100% be using them if I need to again
Mykala · 15 November 2022
★★★★★ 5/5
GoogleTristrams marketed my property and found a buyer with a very short period of time. I found their contact with me both professional but also very personal. The main sale agent I dealt with was Liam Kavanagh and he was excellent. I can thoroughly recommend them
Edward · 15 November 2022
★★★★★ 5/5
GoogleFirst time buyers without a mortgage advisor. Tristrams made everything easy and were always happy to help. Sometimes it was difficult to reach them by phone as they are so busy but otherwise very helpful
Luke · 8 October 2023
★★★★★ 5/5
GoogleWe've just started using Tristrams as our letting agents for our rental houses as they have very competitive prices and excellent customer service. The team of staff are very friendly, approachable and knowledgeable in their line of work and so far we are happy customers and will continue to use Tristrams in the future for our growing business.
Carla · 15 November 2020
★★★★★ 5/5
GoogleTristrams manage my rental property. They recently found new tenants very quickly so I had no gap in rental income. Charlotte Sweeney and Katie Lines-Davies provide a very professional and efficient service and always return my emails very promptly.
With very competitive monthly fees to manage and a very friendly efficient service I can highly recommend their service.
Emma · 15 November 2020
★★★★★ 5/5
GoogleEfficient lettings agency, Hollie was particularly helpful! Would recommend to other tenants looking for properties.
Harry · 16 November 2018
★★★★★ 5/5
GoogleLiam was fair, friendly and extremely helpful through the process when buying our first home!
Billy · 16 November 2018
★★★★★ 5/5
GoogleTristrams staff are friendly and have always been informative and helpful. Really responsive and prompt to deal with issues raised with them.
Charlotte, Savannah and Nicola have been particularly helpful in supporting me with the end of my tenancy.
All staff who conducted viewings of the property were respectful.
I would definitely recommend Tristrams to others.PositiveResponsiveness, Professionalism
Sarah · 23 January 2021
★★★★★ 5/5
GoogleMe and my wife went for viewing with Joiden his friendly, kind , respectful and helpful
Fahmi · 8 October 2024
★★★★★ 5/5
GoogleVery timely and the agent was professional in how he handled the viewing session. Thumbs up!
Uche · 8 October 2024
★★★★★ 5/5
GoogleI can only praise Tristrams. I dealt exclusively with Talia Dovey who I found to be polite, enthusiastic and encouraging at all times - much appreciated in what turned out to be a bit of a protracted move. Highly recommended.
Cameron · 19 April 2023
★★★★★ 5/5
GoogleHave used Tristrams to sell a property that we struggled to sell previously. Dale managed the relationship from start to finish and has been absolutely first class. Managed to sell my property very quickly and was always open and transparent throughout the service. Would highly recommend Tristrams on service and look forward to doing more business with them in the future.
Gurpreet
Gurpreet · 16 November 2018
★★★★★ 5/5
GoogleJordan expertly handled several groups of people and displayed all the qualities of the house.
Benjamin · 8 October 2024
★★★★★ 5/5
GoogleExceptional Service from Tristram's!
Utmost satisfaction with the outstanding service provided by Thomas Collighan …
Malavika · 8 October 2024
★★★★★ 5/5
Googlegrace and cora sorted out any issues or questions we had without leaving us waiting
Roxy · 8 October 2024
★★★★★ 5/5
GoogleCustomer service very nice and Mr. Jordan speak very polite and give best advice …
ROHIT · 8 October 2024
★★★★★ 5/5
GoogleLuke from Tristrams was extremely helpful, proactive, and responsive. He took time and the initiative to understand and meet our needs. He helped me secure the property that was most suitable for us in the timing that was just perfect for our family.
Jenny · 20 December 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
