Trusted Agent profile
★★★★★
76 reviews across 2 platforms
18-20 Bank Street, Braintree CM7 1UP
Joscelyne Chase's Braintree office at 18-20 Bank Street is rated 4.4 out of 5 across 76 reviews on two platforms, including 74 Google reviews rated 4.4. Checked 9 October 2026.
Every review we hold for the Braintree office, from every platform, shown as written. First names only.
5/5
GoogleWe found this estate agent to be very professional and responsive to our questions on buying a property through them. It is always a trying time in moving house, but Joe has always remained professional but with a sense of humour that always puts you at ease. He will always go that extra mile , even working for you on his day off. We wish that all estate agents could achieve their high standard of customer service.PositiveResponsiveness, Professionalism
5/5
GoogleOlivia has been ever so helpful and attentive, definitely made the past 12 months a much easier experience!PositiveResponsiveness, Professionalism
5/5
GoogleJoselyn chase have been looking after my property for the last 2 years, after having a bad experience with a previous letting agency I was very nervous about using another agency and then I decided to give joscelyne chase a chance. Its …
5/5
GoogleIt is rare in this day and age to see professional people who really care about their clients . This very much the case with Paul McClusky and his colleagues . Sure mistakes can be made but they work hard to keep sale on track . Very knowledgeable and keep u up to date
5/5
GoogleWe have been using Joscelyne Chase as a letting agent for the past four years. We hoped we'd made the right decision as we were already happy with another letting agent in Braintree for another property. Thankfully we've been impressed. They had an extremely tough job to begin with and were superb. This has continued and we would definitely recommend them.
5/5
GoogleMitch is approachable, proactive and extremely professional with all letting related tasks.PositiveProfessionalism
5/5
GoogleAs a landlord you hope that the property management company handles all your of dealings quickly, accurately and politely. Well Joscelyn Chase (Braintree Essex) have done all the above and more! A big thumbs up to Mitch Beadle the property rental manager who has done a great job for me. Well done! Colin StantonPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleShane Ivell, what a really nice chap, super helpful, super on it, I called and asked to view a property that I want to rent for my growing IT Company, He spend a few minutes clearly asking me the right questions, said I'm not so sure this …
5/5
GoogleFollowing 10 years of dreadful management of our estate by a national company, they were replaced by the homeowners with Joscelyne Chase 18 months ago. Every aspect of the new management has been positive. Lower costs, friendly and attentive staff, error free and a genuine desire to provide an excellent service. Changing to this local company was the right decision.
5/5
GoogleAs letting agents Joscelyne Chase provide an excellent stress free service. They have managed two properties for me over the last several years and always attend to matters most promptly. I would recommend their services to any landlord looking for a most professional letting agent.
5/5
GoogleHas been a pleasure to deal with Paul and Jasmine. Jocelyn Chase have been very professional, fast and responsive at all times. they have constantly updated me on the process of the sale without me having to chase. Very impressed. Would recommend. Thank you.PositiveProfessionalism
1/5
GoogleDO NOT USE THIS AGENCY!!!! YOU WILL LOSE MONEY,TIME AND AT THE END NO HOUSE OR FLAT!! WORST MANAGEMENT I EVER MEET IN UK
Dear Costa, we are very sorry to have received your 1 star review. I wanted to discuss your experience with Joscelyne Chase however your details don't seem to be registered on our system as being a previous client so I do not have your contact information. Please contact 01376 322222 so we can look into this further for you. Thank you.
5/5
GoogleJoscelyne Chase have recently acted on our behalf in connection with a rent review on one of our industrial units. They provided clear initial advice, kept us informed throughout the negotiations and were generally very professional in their overall approach, John Clarke, Director, JPJ Installations Ltd.
5/5
GoogleJC have helped us with rental matters for many years and the quality of service has never faltered. Highly recommend this agent - easy to contact, quick to respond, always professional.
5/5
GoogleI have been with Joscelyne Chase now nearly 15 years and they have always provided a high level of service. I am comfortable knowing they have my interests in hand and will assist where possible if requiredPositiveResponsiveness, Quality, Professionalism
5/5
GoogleInteragro UK Ltd have had many dealing with Joscelyne Chase over the years and have always found them most helpful and obliging. They provide an excellent service in a very professional manner. I wouldn't hesitate to recommend them in the future.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThe Lettings team, managed by Mitch Beadle, is first class.. Thoroughly professional and always extremely approachable, they are a pleasure to deal with. I feel very relieved to have my property in such capable hands. Would thoroughly recommend.
5/5
GoogleThey're a pleasure to deal with. Jasmine looked after us efficiently for a commercial tenancy and continues to touch base to see that we've settled in well.
5/5
GoogleGetting our first home was difficult and scary! But Joscelyne chase was amazing!! Especially, Olivia and Mitch done a great job helping us and taking their time with us! They are very professional and always help us when we need!PositiveProfessionalism
5/5
GoogleI have used Joscelyne Chase for the first time recently. It was nice dealing with an independent agent who made the whole process of house selling stress free. The process ran very smoothly throughout.PositiveProfessionalism
5/5
GoogleBrilliant estate agents! Paul McCluskey has been great and I can't thank him enough for helping me secure my first property. Highly recommended!
5/5
GoogleThe Lettings team at Joscelyne Chase are great to work with. They have been managing properties for me since 2012 and I have always found them to be helpful, friendly and highly efficient.
5/5
GoogleFor the many years Joscelyne Chase have been servicing our commercial property needs very professionally, courteously and efficiently. Their expert local knowledge being a big bonus. A first class job always.PositiveResponsiveness, Quality, Professionalism
1/5
GoogleWent in here and was ignored by Chris(found out his name from the website).
I note comment but i don't work in the front office and very rarely pass through. This must be mistaken identity. Chris
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Joscelyne Chase's Braintree office has 76 reviews across two platforms: 74 on Google, 2 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.
Joscelyne Chase is rated 4.4 out of 5 across all 76 reviews, and 4.4 out of 5 on Google from 74 reviews, checked 9 October 2026.
Joscelyne Chase, 18-20 Bank Street, Braintree CM7 1UP.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
