Every review we hold for the Braintree office, from every platform, shown as written. First names only.
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5/5
TrustpilotIsle of Man, Ballasalla
Isle of Man, Ballasalla.Myself and my wife and the absolute pleasure of meeting Helen Quayle at the Ballasalla show house, it was a stunningly furnished home and Helen could not have been more helpful if she tried, she was knowledgeable and (importantly to us) kind, she actually took the time to understand why we were moving over to the Isle of Man and what we were looking for. Couldn't recommend her more highly, we hope everyone on the island is as friendly as she is.
Darren Β· 1 February 2024
Agent replied Β· 12 June 2024
Thank you for leaving such a great review, we're delighted you've had such a great experience.
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5/5
TrustpilotThe Meadows
The Meadows, Wymeswold, Leicestershire We are currently in the process of purchasing a property at the above mentioned development.Bradley at the on site sales team has been assisting and supporting us with the process. We are so impressed with his knowledge and expertise. He is understanding, friendly and helpful. Bradley has given us sound advice on every level. He is patient, accommodating, approachable and we feel that he truly cares about you as a customer. We feel truly blessed and lucky to have found our property with Dandara. We have been kept well informed throughout our journey to date and feel confident in our decision to relocate.Bradley provides outstanding service and is a credit to the company.
Richard Β· 1 February 2024
Agent replied Β· 12 June 2024
Thank you for leaving such a great review, Bradley will be delighted with your feedback. Many congratulations on your new Dandara home, we're sure you'll be very happy there!
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5/5
TrustpilotExcellent Staff - Very Welcoming and Informative!
The team at Saxon Park particularly Kelly were so lovely and welcoming! So knowledgeable and informative! Was able to answer all questions and queries! Would highly recommend :)
Jodie Β· 22 April 2024
Agent replied Β· 12 June 2024
Thank you so much for a great review!
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5/5
TrustpilotSaxon Park Biddenham
I am currently in the process of buying a property at Saxon Park Biddenham. I have been very impressed with the service that I have received from all the staff at the site. They are always available to answer my questions and to offer me advice. I have viewed a few houses on the site and the staff have allowed me the opportunity to pick the house that is right for me. They are all very patient and accommodating and obviously care about their customers and making sure that they are well looked after. I would definitely recommend this site to my friends and family. I am looking forward to moving into my new home soon.
Customer Β· 26 January 2024
Agent replied Β· 12 June 2024
Thank you for leaving such a great review, we're delighted you're happy with the service provided by the team at Saxon Park. Many congratulations on your new Dandara home, we're sure you'll be very happy there!
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2/5
TrustpilotLucky I didn't give a 1 star
Lucky I didn't give a 1 star. We recently purchased a new build property from Dandara and as always they are very polite and welcoming. We reserved a property and we were all good. The issue started as soon as we got the keys. We were rushed in before Christmas and boy oh boy was it rushed. We walked into the house and it looked like it has been robbed. Doors didn't shut, draft coming through the french didn't shut/lock properly, hadn't been cleaned, damage to bits and bobs it looked like it still needed another few weeks of work. The reason for giving 2 stars and not 1 is because the site manager is really understanding and hasn't really fought back on issues that we have raised. He's a god send to be honest with the things you hear from other developments where they just blame you and say they won't fix stuff as it's your own fault etc. we got a professional snagger in and they found 130 snags. Yes some of them were minor paint etc but there were a few big issues that at the moment are in talks etc. The big issue at the moment are the exterior of the house but I won't go into detail and as we have only started living here for about a week our drive way is between 2 houses and the road that the drive way leads onto is narrower than a main single street road. This means to reverse in or out of the drive you need to do a 5 point shunt in order not to hit either house and mount the kerb opposite in order just to get in and out. We only have a smallish hatch back anything bigger would be a nightmare. I drive vans and flat beds for work and even I have the odd issue. I have mentioned this to Dandara but as it's been built and coming to end of development basically said it's not their problem. Even the ground workers that are still in the area have said it's tight and needs and extra 2 plus metres width on the road. This whole process has been ridiculous and we shouldn't of encountered this many problems. As Dandara aren't a builder they just get I think contactors in that are a bit slap dash and even fixing problems either makes it worse or doesn't even fix the issue. Would not recommend.
Sean Β· 25 January 2024
Agent replied Β· 12 June 2024
Thank you for your review. We value all feedback and we are, of course, disappointed to hear youβre not happy with certain elements of your new home. We understand that the site team are looking into this for you and will be in touch shortly with an update.
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5/5
TrustpilotSaxon Park
Saxon Park - we recently visited the development Saxon park in Bedford, The team Jo, Kelly & Rebecca were so helpful, it was a beautiful development, they really made us feel welcome and were very informative about Dandara, once we have sold our home we will be back!
Jane Β· 22 October 2022
Agent replied Β· 12 June 2024
Great to hear you're so happy with the team! Thank you for taking the time to leave a review, we hope to welcome you back soon.
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5/5
TrustpilotDandara Team Abbot Place on MK
Dandara Team Abbot Place on MK, Woods cannot explain how happy I am with you wonderful services, from the start you have be so attentive and patient with me, making you are taking my time to take the right decision, advice all along the journey of me buying my first property. I remember when I told Rebecca that this was the most important decision that I have take in my life and she just smile at me and said she totally understands and that why there are here to make sure that I am happy and have the right support. Thank you so much for spending time with me choosing my kitchen cabinets and my floorings, thank you for looking at my Pinterest picture and make sure that I stick to my house idea and not doing like everyone elseβs does. Even when I was away with my work you still take time to wait for me, liaising with my lawyer and the my Moorgate advisor for me, seriously you guys just make me feel so safe and easy to trust you. I am so looking forward for completion day to thank you again in person, so in the meantime, Rebecca, Jon, Mandy and the rest of the team, I would like once again to say Thank you so so much for your services and for being an incredible team. You are Machines guys, couldnβt recommend better team ππBest regards, Falonne
Falonne Β· 22 January 2024
Agent replied Β· 12 June 2024
Thank you for leaving such a great review, we're delighted you're happy with Rebecca, Jon, Mandy and the rest of the team at Abbots Place. Many congratulations on your new Dandara home, we're sure you'll be very happy there!
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5/5
TrustpilotSaxons park
We visited Saxon Park and the team were so helpful and accommodating!! I would recommend visiting.
Hayley Β· 3 November 2024
Agent replied Β· 28 December 2024
Thank you for your great feedback!
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5/5
TrustpilotAmazing Sales team at Saxon Park
The sales team at Saxon Park, Biddenham were extremely helpful throughout the buying process. They were informative and no question was too much!
Amy Β· 12 July 2024
Agent replied Β· 24 August 2024
We're so pleased to hear that. Thank you for taking the time to leave such a great review.
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5/5
TrustpilotDandara service performance
Provided alternative standalone fridge whilst existing Fridge Freezer was checked and replaced. New FF sourced very quickly and arrangements made to install without delay. Overall excellent and prompt service.
Jersey Β· 20 March 2024
Agent replied Β· 12 June 2024
Thank you for leaving a great review, we're so pleased to hear that.
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5/5
TrustpilotI visited abbots place and spoke toβ¦
I visited abbots place and spoke to Rebecca, she was very informative about the area and development. Great service.
Harmony Β· 16 September 2024
Agent replied Β· 25 October 2024
That's great to hear, Rebecca will be delighted with your feedback
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4/5
TrustpilotIt was a great experience dealing withβ¦
It was a great experience dealing with their team especially Terri. They were quick with replies and very helpful with everything I needed.
Max Β· 9 July 2024
Agent replied Β· 24 August 2024
Thank you for taking the time to leave a great review, Terri and the team will be so pleased with your comments.
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5/5
TrustpilotExcellent customer service from Alanna
We have found Alanna at the Hazelwood and Grange development in Aberdeen to be extremely helpful in our search for our next family home. While showing us around the Dandara house types which met our criteria, Alanna was very knowledgeable of the local area and amenities.
John Β· 19 December 2022
Agent replied Β· 12 June 2024
Thank you for your lovely review, we're delighted the team has provided such great service. Alanna will be thrilled with your comments.
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5/5
TrustpilotA responsive and helpful team
Extremely responsive to tenant queries and very informative responses too. I haven't had any issues contacting the team when required. I would also describe the team as pro-active and eager to get everything in line in good time. All of the above has meant from initially viewing the property to renewing the lease for a second term, my tenancy has run very smoothly.
James Β· 12 November 2024
Agent replied Β· 12 June 2024
Thank you for leaving such a fantastic review, Brendan and the team will be delighted with your comments.
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5/5
TrustpilotReview of Dandara
Dandara have looked after my apartment for many years (since 2016) and Iβve been super happy. I bought it as an investment purchase and theyβve looked after it from the get go, finding tenants and then managing the relationship with those tenants going forward. They do a great job looking after me as a landlord as well as keeping the tenants best interests and rights at the heart of what they do. They are honest, fair and efficient.
Westmount Β· 20 February 2024
Agent replied Β· 12 June 2024
Thank you so much for your great review, we're delighted you're pleased with everything.
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5/5
TrustpilotFoxhall Gait - Amazing Experience!
The whole team at the Foxhall Gait development have been amazing and accommodating from the word go, and my daughter and I have been treated brilliantly by Siobhan for the past few weeks while our completion draws closer and we can't wait to move! The home has been finished to an extremely high specification. This team goes above and beyond.
Gillian Β· 21 December 2024
Agent replied Β· 28 December 2024
Delighted to hear about your experience with us, and many congratulations on your new home.
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5/5
TrustpilotFirst Class Customer Service
I have recently secured a property at the Grandhome site in Aberdeen and have to say the customer service has been first class. Susan Gordon has been very accommodating, assisted me with every query I have had, shown patience and is a credit to the company and their lovely portfolio of homes.
Cameron Β· 9 March 2022
Agent replied Β· 12 June 2024
Thank you for leaving such a great review, Susan will be delighted! We're hope you're very happy in your new home
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5/5
TrustpilotViewing with Alanna at Dandara Hazlewoodβ¦
We had a viewing with Alanna at Dandara over the weekend and she was fantastic. Alanna was very informative with a great attitude from start to finish. Answered all of our questions no problems. Would highly recommend both Alanna and Dandara ππΌ
Jacob Β· 10 April 2023
Agent replied Β· 12 June 2024
Thank you for your great review!
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5/5
TrustpilotSaxon Park, Biddenham
Jo, Kelly & Katie were very professional and helpful when visiting the show home this week and I was very impressed with the properties.
S Β· 8 June 2024
Agent replied Β· 12 June 2024
Thank you for your great feedback about the team, they will be delighted with your comments.
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5/5
TrustpilotDandara Eskbank - Highly Recommend
We have been in the house a few months now but wanted to drop some feedback on living at Dandara Eskbank. The customer experience has been exceptional from start to finish. Jacqueline Bathgate couldn't do enough for us before and after we moved into our new house.The build quality on the house is of a very high standard and you can see that the tradesman take pride in the work they do. We recently converted part of our garage into a boot room and put in a new window to the rear of the house which required some render to match the existing wall. Stuart Barton helped us out, nothing is a bother to him and can't thank him enough.
Anthony Β· 28 December 2023
Agent replied Β· 12 June 2024
Thank you for leaving such a great review, we're delighted you're happy with the team at Eskbank. Many congratulations on your new Dandara home, we're sure you'll be very happy there!
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5/5
TrustpilotSaxon Park
My visit to Saxon Park was lovely the site team and sales team were very helpful with all my enquiries.
Darryl Β· 16 August 2024
Agent replied Β· 24 August 2024
Thank you for your great review, we're delighted you had such a great experience with the sales team.
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5/5
TrustpilotI am in the process of completing on aβ¦
I am in the process of completing on a house with Dandara, Jonathan, has been exceptional in his communication, answering the many questions i had and providing guidance throughout the process. I look forward to completing and exchanging on the property and would recommend them based on the levels of communication and customer service provided by Jonathan as our key Dandara contact.
Seama Β· 18 November 2024
Agent replied Β· 28 December 2024
Thank you for taking the time to leave such a wonderful review, we're delighted you've had a great experience with Jonathan.
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5/5
TrustpilotReliable and Professional Maintenance Service
I would like to give a well-deserved positive review to Kevin and Juan, the maintenance technicians arranged by the developer. Over multiple service visits, they have consistently delivered excellent results and demonstrated a strong sense of professionalism. From the moment they arrive, it is clear that they take pride in their work and are committed to providing high-quality service.
Grace Β· 23 December 2025
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5/5
TrustpilotExtremely professional company
Extremely professional company. Dandaraβs sales representatives Jonathan and Bradley were fantastic in explanation of entire process of the sale, through build and choices of flooring, kitchen tops and cabinets to completion. Regular updates throughout. Definitely 5 stars from me βοΈβοΈβοΈβοΈβοΈ
Phil Β· 31 May 2023
Agent replied Β· 12 June 2024
Congratulations on your new Dandara home! We're so pleased to hear Jonathan and Bradley have been so helpful, thank you for taking the time to leave such a great review.
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