Trusted Agent profile · Braintree
★★★★★
979 reviews across 2 platforms
74A High Street, Braintree, CM7 1JP
Part of Beresfords, see every office.
Beresfords's office in Braintree, at 74A High Street, is rated 4.7 out of 5 across 979 reviews on two platforms, including 314 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of two awards Beresfords won in 2026.
Tell us what you need and we'll put you in touch. Beresfords Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Braintree.
The Trusted Agent 2026 results for Beresfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Braintree office, from every platform, shown as written. First names only.
4/5
GoogleHelpful and friendly staff, very informative and useful.
Hi Neil Many thanks for the 4 star review and positive comments for the team at our Braintree office. The team are committed to providing the best possible customer service and will really appreciate you taking the time to share your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.
5/5
GoogleRating only, no written review.
Many thanks Sophie for the 5 star award for the team at our office in Braintree. It is pleasing to know you found them easy to contact and was impressed with the level of service they extended to you. I hope that we can be of further assistance in the future. Alison Horsley, Customer Service Director.
5/5
Googleletting team were most efficient as usual, can't fault them.
Michael, Thank you for taking the time to provide a 5-Star rating. I am pleased that your experience with our lettings team in Braintree was positive and the service received was efficient. Steven Bond Managing Director, Residential Lettings
5/5
TrustpilotVery efficient and helpful
Very efficient and helpful, have just rented a house though Beresfords.The whole process very was very smooth, friendly and helpful staff!Would definitely recommend this company.
5/5
GoogleShe is very nice and always keep I and my wife up to date concerning our applications.
5/5
TrustpilotVery pleasant
Very pleasant, knowledgable and professional staff who keep on top of matters and push things along effectively. The valuation was more accurate than other agents.
5/5
GoogleRating only, no written review.
Hi Keith I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our team in Braintree. Steven Bond Managing Director, Residential Lettings
5/5
GoogleRating only, no written review.
Many thanks Beatie for your 5 star review for the team at our Braintree office. It is pleasing to know you were impressed with the level of service we provided and hope that we can be of further help in the future. Alison Horsley, Customer Service Director.
5/5
GoogleRating only, no written review.
Hi Lee I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our team in Braintree. Steven Bond Managing Director, Residential Lettings
5/5
GoogleVery helpful/ professional and honest
Brian, Thank you for taking the time to provide a 5-Star rating. I am pleased that your experience with our lettings team in Braintree was positive and the service provided was both professional and helpful. Steven Bond Managing Director, Residential Lettings
5/5
GoogleGreat estate agent, friendly staff
Hi Simon, Many thanks for your 5 star review. We really appreciate you taking the time to share your experience with us and will pass on your kind comments to the team in our Braintree branch. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.
5/5
TrustpilotA very professional and helpful…
A very professional and helpful service, particularly from Lyn Ray and Lauren Wilson. Very friendly and reassuring.
5/5
GoogleProfessional all the way, couldn't do enough to help & was quick to deal with any questions asked of them. This is how all estate agents should be!
5/5
GoogleRating only, no written review.
Hi Nikola, Thank you for the 5 star review for the team at our Braintree office. It is pleasing to know you were impressed with the level of service they provided and hope we can be of further assistance in the future. Alison Horsley, Customer Service Director.
5/5
GoogleStaff extremely helpful, process for my new tenancy was very straight forward with the help of Christine and Abbey. Very good experience
5/5
GoogleVery professional, very nice. I would have this company again in case i needed. Keep the great work.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleExcellent , friendly , sufficient and very helpfull service. Made the whole process of renting very easy.
5/5
TrustpilotThanks
5/5
TrustpilotPrompt Service
Rating only, no written review.
5/5
GoogleAmazing experience, really friendly and helpful , kept up to date with everything. wouldn’t go anywhere else!
5/5
GoogleAmazing service by Abbie and Christine. Very helpful in getting us the right place.
5/5
GoogleFantastic experience Friendly and helpful staff Made a very stressful time much easier.
5/5
GoogleRating only, no written review.
5/5
GoogleVery polite, helpful and quick. No messing about.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Beresfords, Braintree won Gold; Beresfords, Billericay won Trusted Agent.
Tell us what you need and we'll put you in touch. Beresfords Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Braintree.
