Trusted Agent profile · Braintree
★★★★★
980 reviews across 2 platforms
74A High Street, Braintree, CM7 1JP
Part of Beresfords, see every office.
Beresfords's office in Braintree, at 74A High Street, is rated 4.7 out of 5 across 980 reviews on two platforms, including 314 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of two awards Beresfords won in 2026.
Every review we hold for the Braintree office, from every platform, shown as written. First names only.
5/5
GoogleFriendly, helpful, professional service
Hi Joanne, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our team in Braintree. Steven Bond Managing Director, Residential Lettings
5/5
GoogleGary and Lauren at the Braintree branch helped me with my move far beyond their job title. My sale had complications with money exchange from solicitors and they were so helpful and kind.
Hi Heather, Many thanks for taking the time to post your 5 star award for Gary and Lauren at our Braintree office. They are both committed to providing the best possible customer care and will do everything with their power to progress a sale through to exchange and completion. Your kind comments are much appreciated. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.
5/5
TrustpilotI am happy with how company handles…
I am happy with how company handles their work.
5/5
GoogleThe website is very good
Hi Steven I just wanted to reply personally to say thanks for your positive comments regarding our website. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotGood service
Karen puts in long hours, but always trys her best to get back to me the same day.
Hi WareingMany thanks for your recent feedback and 5-star rating. I know Karen will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotOn point communication
On point communication , care for the tenants
Hi Ken,Many thanks for providing your feedback. I am pleased that our local lettings team remained in contact effectively on a consistent basis throughout your recent transaction. We are all very grateful for your 5-star rating.Steven Bond - Managing DirectorResidential Lettings
5/5
TrustpilotProfessional and efficient service
Professional and efficient service. Would use them againHighly recommend
Hi Sibel,Thank you so much for taking time out to provide your feedback. I am pleased that our staff continue to deliver a professional and efficient service. It's great that you would continue to use us in the future and recommend your local lettings team to others.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotGreat experience from start to finish
Great experience from start to finish. Took all the stresses of moving away. Abby in particular was easy to deal with and always in hand to answer questions
Hi LDThanks so much for posting your review. It was great to read your positive feedback. I am pleased that you were impressed and I know Abby will be especially grateful for your kind words.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotGreat service
Thanks for viewing today, gabby was very helpful and professional, thanks
Hi Bilal,Thank you for taking the time to leave your review. It is great to hear that you have been happy with the service provided to you by Gabby and I know she will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotVery pleased with Beresfords always…
Very pleased with Beresfords always very helpful and very professional when ever i have contacted them regarding my rented property i would highly recommend to use them.
Hi PaulI just wanted to reply personally to your recent review. Many thanks for your positive feedback and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotProfessional and trustworthy …
Beresfords have managed my property since 2015 I have always had courteous, efficient service I can trust .
Hi Christine,Thank you for your recent review. Its great that we have been working for you since 2015 and I am pleased that you have been consistently satisfied with the service you have received from our lettings team. We all very much appreciate the business that you continue to provide to us.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotWas able to get our appartment very…
Was able to get our appartment very quickly
Hi Akhil,Many thanks for providing us with your feedback. I was pleased that our local lettings department were able to source a suitable apartment for you swiftly. We hope that you enjoy your time living at the property.Steven BondManaging Director - Residential Lettings
1/5
TrustpilotSo much for reviews
We will never have any further business with this company. Over the years we have had a very good experience with them but our recent experience selling a property in Romford it has been very poor maybe it’s just this branch but never again. The reviews on their web site by another company seem unbelievably good, so much for reviews !
5/5
TrustpilotNice to se a professional service on…
Nice to se a professional service on time and very polite Allways a breeze and welcome anytime 👍
Hi DeanWe all very much appreciate your positive feedback and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotEleanor and Danny both very helpful…
Eleanor and Danny both very helpful with Change over with tenant with my property both 5 star all the way through process
5/5
TrustpilotLovely Lady
Hi I had my inspection on my flat yesterday and a lovely lady Corrine Cullen done the inspection .. very profession and polite
Hi TheresaThanks for your feedback following your recent inspection. I am glad that you found the approach of Corrine Cullen, our Inventory Clerk both professional and polite. I know that Corrine will personally be very grateful for your kind words. On behalf of everyone at Beresfords, many thanks for your 5-star rating.Steven Bond - Managing DirectorResidential Lettings
5/5
TrustpilotGood communication
Good communication, Efficient in what they do.
Hi Olawunmi,Thanks for your feedback and I was pleased to read that the communication delivered by our lettings team during your dealing with us was good and their approach efficient.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotWas attended to by Hannah Grant whilst…
Was attended to by Hannah Grant whilst re letting my property. Very responsive, efficient and helpful throughout the whole process. Thank you!
Hi DJRThanks for your feedback. I was pleased to read that Hannah was responsive, efficient and helpful throughout the entire rental process. I know she will be very grateful for your positive feedback.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotRecommend Great Service
Excellent service in renting out a property from Cameron & Lizzie, both very helpful and informative every step of the way. Recommend.
Hi J MarlesI was pleased to read your positive comments regarding the service extended to you recently by our lettings team in Upminster. We all are very grateful for your kind words and it is great that you would recommend us to others.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotFrom beginning to end the service that…
From beginning to end the service that I got from Lizzie it was amazing and very helpful, briliant team, Many thanks
Hi RalucaMany thanks for taking the time to provide us with your positive feedback regarding Lizzie and the rest of our lettings team. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotExcellent service. Polite chap
Excellent service. Respectful and polite at all times. Give the man a raise for goodness sake.
Hi JoshMany thanks for the positive feedback. I am pleased that you were impressed with the service provided by our local lettings team.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotCheckout Review
A checkout was recently completed on my rental property, and i am very pleased with the work and report Melissa McGaughin produced.Many thanks
Hi RobertThanks for your recent review. I am glad you were happy with the approach of our inventory clerk Melissa, along with the quality and content of her subsequent report. I know Melissa will be very grateful for your positive feedback.Steven BondManaging Director - Residential Lettings
5/5
GoogleVery easy to deal with very friendly people
Hi Alan Thank you for your feedback. I am pleased that you have been happy with the service provided to you, and we are all very grateful for your 5-star rating. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotGood service throughout my letting
Good service throughout my letting, always nice to see Sarah for midterms. Sarah have a professional service and I received my deposit back quickly.
Hi Leanne,I am very grateful that you found time to post your recent review. It was great to read that you have been happy with the service provided by our local lettings team, and that following your departure from the property you received your deposit back quickly. I know that the entire team will be very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Beresfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Beresfords Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Braintree.
Yes. Beresfords Lettings won Gold in The Trusted Agent 2026 awards.
