Trusted Agent profile · Braintree
★★★★★
979 reviews across 2 platforms
74A High Street, Braintree, CM7 1JP
Part of Beresfords, see every office.
Beresfords's office in Braintree, at 74A High Street, is rated 4.7 out of 5 across 979 reviews on two platforms, including 314 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of two awards Beresfords won in 2026.
Tell us what you need and we'll put you in touch. Beresfords Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Braintree.
The Trusted Agent 2026 results for Beresfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Braintree office, from every platform, shown as written. First names only.
5/5
TrustpilotAmazing experience!
Amazing experience with Gabby she was so friendly and helpful and made my day. Thank you!
Hi MaxWe really appreciate your feedback and I am pleased that Gabby provided an amazing service throughout your dealings with her. I know she will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotI picked up the keys for a new buy to…
I picked up the keys for a new buy to let apartment on Friday, met Adam on Saturday and by Monday morning it was rented out to a top class tenant! Outstanding work!
Hi NickThanks for your positive feedback. I am pleased that our lettings team in Brentwood managed to find you high quality tenants within a very short space of time. They always try to source the most suitable people for each and every property we market for let, but it was good that on this occasion not only were they able to do this, but did so within 24 hours of your apartment being released into the market for rent. I know they will all be very grateful for your positive feedback and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
GoogleOf all the estate agents we have had contact with over the last couple of weeks, these guys were always ready to help, always friendly, and treat you as if you were their only client. Exceptional service!
Hi Alloit, Many thanks for the 5 star award and kind comments for the team at our Braintree office. We really appreciate you sharing your experience and look forward to assisting you again in the future. Alison Horsley, Customer Services Manager
5/5
TrustpilotKaren at Beresford Lettings had been…
Karen at Beresford Lettings had been very helpful to review our property also very professional in her approach.A pleasure to work with the team at Beresford that can meet the client’s requirements.
Hi JayThank you for taking the time to leave your review. I was pleased to read your positive comments regarding Karen and the rest of our lettings team at Upminster. I know they will all be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
GoogleGreat service and very helpful with everything you need
Hi Bobby Thanks so much for taking time out to post your feedback. It's great that you were pleased with the service extended to you by our lettings team in Braintree and that you found our staff very helpful throughout the process. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotGood Service.
Clear in explaining things. Use to respond fast for any queries.
Hi Sreenath,Thanks for taking time out to provide us with your feedback following your recent dealings with our local lettings department. I am pleased that everything was explained clearly to you throughout the process and that my team responded promptly to any queries that you raised.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotGreat service always thanks a ton
Hi RaheelThanks for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotGreat service
Found the whole experience with Beresfords a very good one. Sarah who came and did the check out was very friendly and professional. It was all so efficient. I would definitely recommend them.
Hi JoanneI am pleased that your experience of dealing with us was very positive and it is great that you would not hesitate in recommending us to others, many thanks.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotTransparent, professional, thoughtful, caring
Transparent, professional, thoughtful, caring. Such a great experience with Paul Tuck. Many thanks
Hi Keiron,Thanks so much for taking time out to provide your feedback. I am pleased you found the approach of our lettings team in Billericay transparent and professional throughout. We are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
GoogleExcellent Experience. So quick in response!!🤗 …
Hi Mandeep, Many thanks for the 5 star award for the team based at our Braintree office. I am pleased you have been impressed by the level of service received and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager
5/5
TrustpilotGood level of communication
Good level of communication. Friendly and helpful people working hard for you.
Hi Belle,We appreciate you taking time out to provide your review. I was pleased to read that our local lettings team remained in regular contact with you throughout your recent transaction and adopted a friendly and helpful approach. I know they will all be very grateful for your kind words.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotHave been with beresfords lettings for…
Have been with beresfords lettings for many years and have always found the services you receive from them to be excellent and would recommend them to anyone looking to rent a property.
Hi EdwardThanks so much for taking time out to post your recent review. It is great that you have been working with us now for many years and have been happy throughout with the service provided by our lettings team. We are all very grateful for your positive feedback.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotVery professional from start to finish…
Very professional from start to finish and able to put my mind at ease and not have to worry about my property!
Hi AlexWe very much appreciate your positive feedback and I was pleased to read that you found the approach of our staff professional from start to finish.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotCourtesy call
Lauren took the time to make a courtesy call to check everything was going well with the tenancy. She is always pleasant and has a great deal of knowledge and practical experience of dealing with landlords and tenants. She comes up with good ideas to solve any issues you may have.
5/5
TrustpilotI found Beresfords very professional in…
I found Beresfords very professional in finding me the perfect renter for my new build home.I would totally recommend them and their expert staff.
Hi Eileen,Thanks for your positive feedback, having dealt recently with your local lettings team. I am pleased that you found their approach professional throughout and it is great that you would recommend Beresfords to others.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotFantastic service from the Beresfords…
Fantastic service from the Beresfords team.
Hi ScottThanks for taking time out to post your review. It is great that you have been happy with the service provided to you and we all appreciate your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotTessa
Tessa, Dominique and the rest of the staff made the experience of letting my house easy. Would highly recommend them.
Hi DavidMany thanks for your positive feedback following your recent dealings with our lettings department at Colchester. We are very appreciative of your 5-star rating and that you would not hesitate in recommending our services to others.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotOutstanding!
Outstanding service by Beresfords to simplify the rental of my property!
Hi OJ,I was pleased to read that our local lettings team exceeded your expectations and made the process simple from start to finish. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotPerfect service from Charlie
Hi BoladeWe very much appreciate your feedback and I am pleased that you were impressed with the service provided to you by Charlie in our lettings department.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotJames and Chris
Great professional service and very helpful with all and every question. Fast responses.
Hi ConorMany thanks for taking the time to provide us with your feedback. I am pleased that you found the approach of our local lettings team both helpful and professional. Everyone at our end is very grateful for your comments and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
GoogleSincere agency and straight forward with their dealings. Beresfords Agents got me in heart.
Hi Miracle, Thank you for taking the time to post your 5 star award for the team at our Braintree office. I am pleased you were impressed with the service received and hope we can be of further assistance in the future. Alison Horsley, Customer Service Manager
5/5
TrustpilotNew Tenants
Timely contact. Useful updates. Honesty. Polite. Worry free change over of tenants.
Thank you so much for providing us with your feedback. I am pleased that everything proceeded successfully for you and regular updates were provided by our local lettings team.Steven BondManaging Director - Residential Lettings
5/5
GoogleBen, The mortgage adviser was excellent. Found me the deal I wanted at a price I needed. Explained everything brilliantly and kept in touch throughout the process.
Hi John, Thank you for the 5 star award for Ben, mortgage advisor with Flagstone Financial. Ben and the advisors are fully independent and have access to preferential rates you would not find on the high street. Ben will really appreciate you sharing your experience and look forward to assisting you again in the future. Alison Horsley, Customer Services Manager
5/5
GoogleFriendly, helpful, professional service
Hi Joanne, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our team in Braintree. Steven Bond Managing Director, Residential Lettings
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Beresfords, Braintree won Gold; Beresfords, Billericay won Trusted Agent.
Tell us what you need and we'll put you in touch. Beresfords Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Braintree.
