Trusted Agent profile · Braintree
★★★★★
826 reviews across 2 platforms
14 Great Square, Braintree, CM7 1UY, CM7 1UY
Bairstow Eves's office in Braintree, at 14 Great Square, is rated 1.9 out of 5 across 826 reviews on two platforms, including 57 Google reviews rated 4.6.
Every review we hold for the Braintree office, from every platform, shown as written. First names only.
1/5
Trustpilotutterly rubbish
utterly rubbish. charged £600 in total for the service and didn't bother to do the important task of submitting my mortgage application. Ignored requests from solicitors and the advisor still hasn't even acknowledged he failed to do his job.
1/5
TrustpilotBasically glorified rental scammers
Attempting to keep tenancy deposit despite multiple requests to reimburse.Attempted to charge admin fees to continue out tenancy when we moved to a 6 month rolling contract
1/5
TrustpilotShambles
Shambles. Which sums up much of this country. Here's the latest: customer service number on their website, that just rings and rings with noone picking up. Laugh out loud. Dark times.
1/5
TrustpilotSouthampton Lettings Team gave our deposit to the landlord.
Southampton Lettings Team managed to return our deposit to the landlord by mistake instead of us and now says we have to wait until the landlord returns it. Unbelievable. Suggest you use another firm. Dishonest or incompetent
2/5
TrustpilotI have encountered better customer …
I have encountered better customer service from people working on checkouts .These characters will twist their encounters with you to suit their agenda often denying what they have said.And I had thought used car dealers were dodgy.
1/5
TrustpilotOne * is way too generous
One * is way too generous. AVOID AT ALL COSTS even if you feel desperate - don’t go there!
1/5
TrustpilotAn absolute joke of a company I’m…
An absolute joke of a company I’m professional just wanting to get the sale on the commission wasting people‘s time booking appointments and then cancel them last minute absolutely disgusting
1/5
TrustpilotVery bad service
Very bad service, no answer em, no one to answer phone calls. It's absolutely diabolical
1/5
TrustpilotINCORRRECT WASTE OF MONEY
Wrong information contradicting himself on the report. I wasted 420 quids, How can my evaluation can come up with the asking price that is higher than the market and all the report is full of HIGH RISK issues.
1/5
TrustpilotPushy, insulting and arrogant.
What a shocking bunch of wasters, tried to view a house with them, but they said my offer wouldn't get taken seriously unless I gave into them valuing my property 1st. Arrogant, and pushy.
1/5
TrustpilotRude and don't realise what effect they…
Rude and don't realise what effect they have on your life.Avoid this company they are, from my experience, liars I'm afraid.They are just estate agents, not Gods.
1/5
TrustpilotDon't waste you time to go to this…
Don't waste you time to go to this agency.! They don't care about customers! I went to ask info about flat to rent and they were annoyed. They made me to feel uncomfortable.
1/5
Trustpilotabsolutely shocking no chain and messed…
absolutely shocking no chain and messed around that much that seller has pulled out , zero communication unless i ring them ,just timewasting
1/5
TrustpilotConstant Lies
Constant Lies. Throughout every process I was lied to, they are more focused on selling extra life insurance than your mortgage. I would never use them again for a mortgage adviser or buying a house.
5/5
TrustpilotNice experience.
Nice experience with them. Emmie from Colchester branch was very efficient. She helped me to move into a new home within a week. Highly recommended.
2/5
TrustpilotCommunication between departments is non existent
Communication between departments is non existent. Have read through their reviews and quite honestly you think they would want to up their game. So many poor reviews. I do not recommend rentals from this company.
1/5
TrustpilotAdministratively incompetent
Administratively incompetent. Sadly the CoOp (my Freeholder) use these clowns as their managing agent. Every single invoice I get from them is incorrect and requires call after call to get fixed. Utterly useless.
1/5
TrustpilotDown valued the property we fell in…
Down valued the property we fell in love with by 50k (for what reason?), left a big hole in our pockets and no property at the end of it all.
1/5
TrustpilotWorst estate agent around
Worst estate agent around. Tried to offer the asking price but because I didn’t want a mortgage through them they made up excuses to sell to someone else for LESS than what i offered?!???
1/5
TrustpilotUtter disgrace
Rent properly
1/5
Trustpilot0 stars
0 stars. booked a viewing and they never showed up. they never even bothered to call that they are running late. what a waste of time!
5/5
TrustpilotEfficient letting team
They move quickly with the paperwork and tenancy checks to meet the deadline for moving. Polite staff and easy communicate with. Generally pleased experience.
1/5
TrustpilotVery poor communication
Very poor communication, the secretary just hangup on me.
5/5
TrustpilotExcellent service
I was looking for a property to rent and Amanda at West Bromwich branch was great within a week I had the keys to a property great service
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bairstow Eves's Braintree office has 826 reviews across two platforms: 57 on Google, 769 on Trustpilot (across the whole business).
Bairstow Eves Braintree is rated 1.9 out of 5 across all 826 reviews, and 4.6 out of 5 on Google from 57 reviews.
Bairstow Eves Braintree, 14 Great Square, Braintree, CM7 1UY, CM7 1UY.
