Bairstow Eves Braintree reviews

★★★★★ 5/5

Google

Very pleased with the services of Millie Keeble, Jamie Mcpherson and Archie Bloomfield at Bairstow Eves who collectively worked on the sale of my late Mother's property. Due to the property needing modernising it was not a straightforward sale, but Millie in particular worked extremely hard doing house viewings and identifying the right buyer's for us. Millie built up a strong rapport with our eventual buyer's so queries or issues were resolved quickly, which meant a faster sale. Having never been through the process before as a seller, Millie was a huge support to me and was always happy to provide advice and answer any questions or worries I had - however trivial they may have seemed.

Claire · 17 February 2026

★★★★★ 5/5

Google

I had the pleasure of having Millie assisting me with buying my first home. She was nothing but kind and helpful throughout the whole process. She helped with so many queries, questions and chasers and was very dependable to help resolve any issues. A big thank you to Millie for being so lovely and helping me get my dream home! I think I may have had the best estate agent ever!

Hannah · 17 March 2026

★★★★★ 5/5

Google

Millie Keeble was extremely helpful during the whole process of my mother's house sale. She was professional throughout, kept us fully informed at every stage, and made what can often be a stressful process feel smooth and straightforward. Millie’s communication was outstanding and she went above and beyond to ensure everything progressed efficiently. Thank you Millie for all your hard work, you are a credit to the business and showed extreme professionalism from start to finish, thank you so much. Ross Keeble

Ross · 20 December 2025

★★★★★ 5/5

Google

I enquired to view a property with Bairstow Eves and Charlotte Roberts was absolutely brilliant! Where other agencies just sent me an email, Charlotte called and spent time going through exactly what I was looking for and booked a viewing there and then. As a first time buyer it really makes a difference. Thanks Charlotte!

Katie · 27 March 2026

★★★★★ 5/5

Google

I was very happy with the service from Bairstows Braintree in helping to sell my property -from initial contact with Archie and then helped by Millie who was very proactive and professional when dealing with her either by phone or email to complete the sale recently.

Sue · 15 April 2026

★★★★★ 5/5

Google

Millie made the process of buying a house less stressful, by getting all the answers to our questions asked, quickly and efficiently. Made time for a number of viewings at a property. Highly recommended Millie and all the team at bairstow eves!

Jason · 8 January 2026

★★★★★ 1/5

Trustpilot

Avoid at all cost

Avoid at all cost! Didn't put up a for sale sign, no proactive communication, try to get you to pay extra £500 commission as an 'incentive' for them to do their job of selling your house!!! Tried getting out of the contract early which was a continued "no", but funny that as soon as the Ombudsman was mentioned they dropped us like a stone. Once the property was off the market, after 12 weeks, I was then woken up very early one morning to find a man trying to put up a for sale sign...say no more!

Mrs · 27 October 2025

★★★★★ 5/5

Google

Richard took me through my remortgaging journey a few months ago now, and it was made a very easy process by him. He took me through all my options for the short and long term, assisted with insurance changes too, and generally made me feel safe in what can be a minefield - especially during the time of rate rises every few weeks! I will certainly be coming back to Richard again when I look to move or remortgage in the future, thanks Richard!

Joe · 10 April 2024

★★★★★ 5/5

Trustpilot

Alicia has been absolutely brilliant as…

Alicia has been absolutely brilliant as our mortgage advisor. From the very beginning, she kept us consistently informed and updated throughout the entire process, even though things are still ongoing, she has already gone above and beyond for us. Her communication has been incredibly smooth, clear, and easy, and she’s always been available to answer questions or offer reassurance when needed.

Samanta · 29 November 2025

★★★★★ 1/5

Trustpilot

An Estate agent that is not interested in selling houses!

I called them to arrange a viewing and was told they would ring me back when a salesman was back in the office so I waited in for the afternoon and they never rang back. I called the next day told them I had waited in and didnt get an apology and was just told everyone was in a meeting. The property is listed with another agent so I just called them and arranged a viewing with them instead. Now looking at reviews on here I feel I have dodged a bullet! I would be most unhappy as a seller if I thought my agent was letting potential buyers slip away like this, especailly on a property listed with multiple agents!

Mark · 23 July 2026

★★★★★ 1/5

Trustpilot

Terrible experience

Terrible experience. Lovely staff though. NO actual advice given. Didn't sell it but equally gave no advice about the little changes we could have made which would have helped us. The tenant left it in bad condition and we never visited the property. We relied on them to give us advice, they marketed it, conducted viewings but not once did they say - you should do x & y and this will help the sale. Persuaded us to use their auction option as 'in all the years of me working here, we've never not sold one at auction' - ours didn't sell and we had to pay £6k. We removed it, went on with another agent having done some work and then it sold straight away.

Sarah · 28 June 2026

★★★★★ 1/5

Trustpilot

I Am not happy with the service i…

I Am not happy with the service i received in connells kingsthorpe. The team were hard to communicate with and not pro active very arrogant and also at time very rude at times particularly the branch manager,My sale was delayed and eventually leading me to pull out because after 9 weeks after accepting an offer the buyer hadn’t even been ID verified.If you want to sell your house please avoid at all cost.

Christopher · 12 August 2026

★★★★★ 5/5

Google

Millie was brilliant throughout, taking the stress out of what can be the most stressful time people experience. Keep up the good work

Miles · 20 December 2025

★★★★★ 5/5

Google

I recently had the pleasure of working with Millie Keeble while purchasing my new home, and I couldn't be more satisfied with the experience. From our very first interaction, Millie demonstrated a high level of professionalism and expertise in the real estate market. Throughout the buying process, Millie was highly communicative, keeping me updated at every stage. She was always available to answer my questions and address any concerns I had, which made the often-stressful process of buying a house much more manageable. Overall, I highly recommend Millie Keeble to anyone looking to buy a home. Her dedication, expertise, and genuine care for her clients truly set her apart in the industry.

Shannon · 9 March 2025

★★★★★ 1/5

Trustpilot

The worst estate agent I have ever…

The worst estate agent I have ever used. If your looking to rent avoid them, once your in the property expect no help from them. If you have issues that require resolution with the property, they will not give you any assistance. We had several issues and everytime we wanted assistance nothing, they are always not reachable on phone or they never call back when they say they would.

Hamed · 11 August 2026

★★★★★ 1/5

Trustpilot

They are not honest they always team…

They are not honest they always team with landlord to claim money from tenants unlawfully they need to be diligent in dealing with customer , and the staff are very horrible and disrespectful if you claim money from customer unlawfully you might be happy but ut a life stigma and scam i will never recommende any one to d business with Cornell on any account.

Ese · 25 August 2026

★★★★★ 4/5

Trustpilot

I would like to thank Sahil Mohammed…

I would like to thank Sahil Mohammed letting agent based in Wolverhampton for his professional conduct and help through the process of letting a property for us.

H · 15 June 2026

★★★★★ 5/5

Google

Just completed on my first property all with the help of Richard. He was an amazing help, as a first time buyer I really had no idea on the different process and Richard was always on hand to help whether it be a phone call or email, he was fantastic!!

Bailey · 11 December 2024

★★★★★ 1/5

Trustpilot

Please please do not use this company

Please please do not use this company. I dealt with the Northampton office. I am a Landlord. Nearly 8 months on I have received no rent dealing with Olivia Williams in the legal department have very little communication from her. Taken rent protection and have received not 1 single penny they are supposed to pay out after 2 months. My health has deteriorated as a result of this.

Ghulam · 21 July 2026

★★★★★ 1/5

Trustpilot

Unfortunately I had a terrible…

Unfortunately I had a terrible experience with Connels. I was first advised to auction my house for a speedy sale. Although I did want a quick sale, they did not explain the implications in terms of fees and selling price. When I called, no one one would answer or return the call. The onus was always on me to get feedback from viewings. I changed estate agent as Connels lost a sale - they told me they gave up trying to contact the potential buyer as they didn't get through to him after a couple of attempts and they just assumed if he was still interested he would be in touch. When I changes, someone who viewed the house called the new estate agent to enquire. Obviously, they were not able to have a second viewing but explained to the new estate agent that Connels did not answer any of their questions and did not show the house properly.

Sam · 24 April 2026

★★★★★ 5/5

Trustpilot

All the staff were lovely and went…

All the staff were lovely and went above and beyond. So nice and so efficient and persistent. Big shout out to Lesley and Lauren. You ladies are the best and thank you so much.

Juliet · 25 March 2026

★★★★★ 1/5

Trustpilot

Don’t let or Buy the property in Alton…

Don’t let or Buy the property in Alton Mews Aylesbury, HP19 8JZ.Be careful if you’re still going ahead with this property.The property is poorly built and the painting and the electrical works are of very poor quality. I would have given 0 rating if possible. If you have gone through them for letting and if you have paid some deposit, you are never going to get any money back. I paid £1146 as deposit and stayed there for 10 months. It was very new property. Already there were marks on the bathroom floor of paints, and in checkout they have mentioned as the floors are not cleaned though it was given back in exact condition i got. They conducted the checkout without my presence. The bulbs keeps flashing even after changing them already 3 times in last 10 months. our property was in the ground floor, so due to the moisture the walls were getting moulded regularly even after cleaning. The edges of every walls were showing wear and tear due to the poor quality of painting. The property was handed over well cleaned and they haven’t returned me a single penny as they say it requires deep cleaning. I wasted my 2 days to clean them. Deduction of some amount is acceptable, but whole amount for due to the poor quality of the building is not acceptable at all. Rubbish customer service and Mr Alexander was of no help

Prince · 17 October 2024

★★★★★ 1/5

Trustpilot

Terrible exerience with Connels

I am not sure if all estate agents are money grabbing, corner cutting vultures but my experience with Connels Worcester has been horrible. They ofcourse charged me with a £600 tenant finder fee, and have convinced me that the zero deposit scheme will ensure if there are any damages to the property they will be paid by the tenant(s). Ofcourse the apartment was left in shambles despite having regular inspection visits at my request and the repairs done to the flat were horrible. I would recommend finding a different management company to manage your property if you cant do it yourself. Absolute livid by their horrible service

Ahmed · 16 August 2024

★★★★★ 5/5

Trustpilot

Absolutely positive experience

Absolutely positive experience. Please don't listen if someone says different it is marketing. I've been almost 7 months with this agency and I have only super positive experience. Sam, Ateja and a gentleman i forgot his name( i hope he forgives me ) super helpful, went above and beyond even out of working hours, on short notices honestly just can't find anything i could of complain. Absolutely awesome experience and would definitely recommend 👌 👍

Antra · 31 March 2026