5/5
TrustpilotStaff are extremely helpful and…
Staff are extremely helpful and knowledgeable. Very pleased with everything.
Trusted Agent profile · Bradford
Your Move Keighley reviews in Bradford
★★★★★
409 reviews across 2 platforms
6 North Street, Keighley, BD21 3SE, Bradford, BD21 3SE
Part of Your Move & Reeds Rains National Home Move, see every office.
Your Move's office in Bradford, at 6 North Street, is rated 4.4 out of 5 across 409 reviews on two platforms, including 231 Google reviews rated 4.6.
Reviews
Every review we hold for the Bradford office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleThe service from Yourmove was impeccable! I was selling under difficult circumstances and I needed a quick sale. Also, given my work I had very little time myself to manage the sale. My property was marketed in late May 2019 and with my tenants leaving at the start of June, I was, as any owner, very keen to find a buyer. To my surprise Yourmove secured an offer in the second week of June! I was elated and set in motion the legal process to complete the conveyance. The process took around 6 weeks and we completed the sale in late July. Throughout this time, Yourmove continued to proactively update me. I would receive at least two weekly updates which was very reassuring. Yourmove also negotiated matters between me and the buyers and always achieved a desired outcome. I would like to give a special thanks to all the team, including Charlotte, Kiera, Lee and Harry who were very polite, helpful, always understanding and always willing to help. Impeccable service!
1/5
GoogleAbsolutely disgusting service at the Keighley office today. Rang up 2 days ago interested in a house, got appointment. Appointment date arrives, I have difficulties due to crohns disease and a 6 week old son, was going to be 10 minutes late. Rang up told them this, they told me it wouldn't be a problem and they will ring estate agent. I arrive at the property 12 minutes later. Nobody is there. I ring Your Move Keighley, to discover the previous person I spoke to didn't pass on information. Charlotte tried to say that I had sent in a email to cancel this viewing, which I didn't, only to say this viewing didn't exist, Even though I made it with Lee 2 days ago and set up my account. Absolutely no competence. Money down the drain... and dragging someone with chronic crohns disease and a 6 week old out of the house. Way to go.
5/5
GoogleOur time with Your Move was a pleasant experience, Evie was absolutely fantastic during the time she was helping us. She worked efficiently and was extremely helpful throughout, I definitely recommend Evie and this service to anyone looking to rent!PositiveQuality
Agent replied · 25 October 2024
Thank you for your review Francesca, we are pleased you were happy with Evie's service and wish you well in your new home! Many Thanks
1/5
TrustpilotDo not use this agency
5/5
Trustpilotvery helpful
get the deal done within 12 hour of viewing
1/5
TrustpilotDisappointing service and lack of transparency from start to finish
After many months with Your Move Dumfries, we removed our property from the market due to a deeply disappointing level of service throughout the sales process.
5/5
GoogleKyra, Evie and the rest of the lettings team at Your Move were very helpful and despite me breaking my leg and having trouble with a tenant (no fault of theirs) they helped me solve some difficult issues and were very patient with me when i asked them to stop searching when i was deciding to sell and figuring my own life out. They are thorough in their checks and take the time to explain things fully and always try their best to help resolve everything and go above and beyond. If i was still renting in the area (I sold my house after a while) i would still use them. I had a unique situation with a room to let in a house that wasn't quite a licensed (as wasn't enough rooms) HMO and wasn't a simple one tenant/family BTL situation, and they adapted their contracts and processes to suit my needs. Thank you guys, super grateful! xx
Agent replied · 25 October 2024
Thank you for your lovely review Gillian.
5/5
GoogleYour Move Estate Agents have been absolutely fantastic in helping us move into our new home. Evie in particular has been great at keeping us up to date with the whole process & felt she was doing her very best to get things moving. They were always there at the other end of the phone when I needed them & always polite & courteous even when I may have been slightly frustrated. I would 100% recommend Your Move as my experience with them has been so good.
Agent replied · 25 October 2024
Hi William, Thank you for the lovely review. I will pass this onto Evie!
5/5
GoogleExcellent service We were seeking a house to let and have had some not so nice experiences, then I went to view a property handled by your move and Charlotte was just an AWESOME agent!! She was very thorough, pleasant and patient, while made sure all info was provided and understood. I am now living happily in my house THANKS TO CHARLOTTE! I would highly recommend using this Company/Agent as they go beyond expectations and they provide professional service!
5/5
GoogleLewis and Karley in particular absolutely brilliant, make dealing with estate agents nice. Faultless experience all the way through!
Agent replied · 17 October 2025
Thank you Emily, we really appreciate your kind words but most of all we're delighted to deliver great customer service.
5/5
TrustpilotCormac great kept me updated with every…
Cormac great kept me updated with every Offer
1/5
TrustpilotAvoid
WARNING: If you withdraw from this branch because they fail to sell your home, expect to be hit with a discretionary "AML fee" termination penalty.
5/5
GoogleRecently had a mortgage appointment with Aman at your move. Myself and my girlfriend are first time buyers so had never look into mortgages until this point and found Aman really helpful and informative. He put our minds at ease and made it easy to understand and got us a much better deal than what we would have got had we gone direct to our lender!! He has also kept us upto date with the progress since our appointment. We Would definitely recommend Aman for anyone who is looking at getting a mortgage!
5/5
GoogleI recently bought a 2 bedroom investment property from your move keighley branch, thanks to Charlotte she showed me the property and the purchase went swiftly. I am in the process of renovation it and will definitely be giving it back to your move to rent out for me. Another property added to the portfolio I haven’t had a quick and easy transaction like this before. Highly recommend the keighley your move branch, brilliant customer service from Charlotte a fantastic member of their team.
5/5
GoogleMy husband and I recently moved into a property managed by your move. We dealt with Charlotte and Kyra at the Keighley branch - what a pair of amazing ladies! From booking a viewing they were great. I must have called them 50 times with different questions and they were always happy to help. They got us moved in smoothly and on time, and the aftercare has been great. It's puts you at ease knowing you are renting with a great agent. Thanks again Kyra and Charlotte!! Love Fae @ Primrose St xxx
5/5
TrustpilotGood service
They keep you informed and advise with every appointment booked. I felt happy with all the help that Sarah from your move has given us.
5/5
GoogleExcellent professional, friendly and personal service from Kyra and the team who kept me up to speed with progression from start to finish. Would recommend Your Move for your move!
Agent replied · 25 October 2024
Thank you for such great feedback Steve!! Its been an absolute pleasure helping you purchase your new home. All the best for the future. Many Thanks
5/5
TrustpilotKept involved at all stages.
1/5
TrustpilotDisappointing.
I was extraordinarily disappointed by this outfit. Throughout my tenancy, they continually showed high regard for the landlord and low regard for us as tenants.
5/5
TrustpilotHave used Your Move before
Have used Your Move before, it gave me the confidence that I will get a great service, personal and individual attention. Strongly recommend them.
5/5
TrustpilotExcellent service from start to finish
5/5
TrustpilotVery professional experience
Very professional experience from the initial visit to the house sale. No real pressure. Excellent communication and explanations during the process. Highly recommend.
5/5
TrustpilotHelpful estate agents
Helpful estate agents, always attentive and available for a call. Helped us communicate with the seller easily and took care of much of the admin.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
