Every review we hold for the Bradford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSo when I decided to get my own place I struggled a little since I worked full time. So I heard of the mortgage broker with WHB and decided to take up the offer. I must say It was the best decision I made on this journey. After months of failing to find a place, Aaron at wibsy branch found me a house in less than 3 weeks of being his lifetime client. He was on the ball from day 1. Fantastic with communication and guidance through out the entire process. Answered every question and even still follows up with me after the process is over. Aaron you are a gift to your company and to the world with your kind personality. Thanks again for all you are doing.
Marry · 14 June 2023
★★★★★ 5/5
GoogleWilliam h brown has been nothing but amazing with our whole moving process, we has a couple issues which were sorted by the brilliant team quickly and efficiently. We Couldn’t thank you more.
Charlotte · 19 May 2024
Agent replied · 13 June 2024
Many thanks Charlotte for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic service from Jesse Bradshaw made the process of letting our property very straight forward, well done Jesse and thank you very much, hope they are paying you well! 👍 …
Steve · 14 June 2023
★★★★★ 5/5
GoogleHanna's professionalism and advice really saved us a lot of stress as first time buyers. Amazing service, cannot fault them! 👍 …
Tom · 27 October 2024
Agent replied · 10 November 2024
Thank you for your 5* review Tom. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleNicola Blackburn was amazing at organising our move into our rented cottage. Would recommend renting or letting a property through Nicola! Lovely estate agent to deal with, professional, great communication and handling all the details before we moved in. The process was easy and stress free. Thank you Nicola!
Heather · 10 June 2020
★★★★★ 5/5
GoogleI had an excellent and efficient experience with William H Brown. I dealt with Megan who had me in for a viewing the same day I called and moved in within a few weeks. Quick responses and very professional.PositiveResponsiveness, Quality, Professionalism, Value
Lewis · 14 June 2021
★★★★★ 5/5
GoogleThere aren’t enough amazingly, awesome, fantastically superb words in the English dictionary to describe how TOTALLY AMAZING both Megan Hickey & Jesse Bradshaw have been in helping my Daughter and I find and move into the perfect house for us both to live in.
Right from the first time we met them both, it’s been like they’re part of our family, nothing was too much for them to help us with anything in making sure it all went as easy as it possibly could, I would recommend either and most certainly both of them if your looking to rent a property, I’ve told so many people about how amazing they’ve been and carry on being….we just can’t Thankyou both enough.
Many thanks and Merry Xmas to you both from Craig & Holly xPositiveResponsiveness, Quality, Professionalism, Value
Craig · 25 August 2022
★★★★★ 5/5
GoogleThe staff was amazing helpful in helping me with moving into my first renting property. Everything got dealt with fast and efficiently. Really appreciative of their help.
Eve · 11 March 2024
Agent replied · 13 June 2024
Thanks Eve Uzuchiha for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBy far the best and most genuine estate agents. The past month (before I contacted William h Brown) I was struggling to find anywhere and several agents messed me around to the point where I thought I’d never get a new home. When I called whb within less than a week they found me a place and have been wonderful and efficient in every aspect. Can’t thank them enough.
Danielle.
Danielle · 14 June 2023
★★★★★ 5/5
GoogleAboustley brilliant. Megan is the best most helpful person. She went above and beyond for me. I'd recommend William h brown and Megan to anyone. She's always to help and understand. Once again brilliantPositiveResponsiveness, Quality, Professionalism, Value
Steven · 25 August 2021
★★★★★ 5/5
GoogleWe are very satisfied with quality of service. Everything was quick and clear. Elisa Bayliss was very patient, polite and professional.
Дарья · 14 June 2023
★★★★★ 5/5
GoogleMegan went out of her way to help us find the perfect house after a particularly bad experience. Couldn't have asked for a better agent to support us.
Stephanie · 14 June 2022
★★★★★ 5/5
GoogleJust like to say how very pleased We are with the service and the professionalism we were given by Jesse at the wibsey branch at Bradford. really helpful outstanding agent
Been with you for 9 years with so many comping and goings at the office but Jesse outshines them all please do keep him there for our sake lol
Kind regards Alfred and Alison welch.
Alfred · 14 June 2023
★★★★★ 5/5
GoogleSold my house quickly for full asking, kept me informed and updated all the way through. Thank you
Martyn · 14 April 2024
Agent replied · 13 June 2024
Thank you for such kind comments and your 5* review! - Best wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleGreat customer service and very friendly🥰 …
Shanelle · 22 September 2024
Agent replied · 22 October 2024
Thank you for the fantastic 5* review Shanelle and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleCompletely unprofessional, took a booking for a viewing, didn't confirm with me prior to the time. I rang when no one showed up told booking was now for a different time. Arguing over the phone, no attempt to resolve the issue just pointing the blame around. Very poor from William H brown
Abdul · 15 June 2019
Agent replied · 13 June 2024
Hi, thank you for taking the time to provide our team with feedback.
We're concerned about this branch review, and we'd like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@williamhbrown.co.uk, then we'll be more than happy to help you.
★★★★★ 5/5
GoogleNicola at Browns is efficient, thorough and keeps you up to date regularly. I've had no issues with them as I did with other agencies. Takes the worry and stress out of finding a new tenant!
Ultimate · 15 June 2019
★★★★★ 5/5
GoogleI have dealt with Nicola Blackburn many times over the last few years with regards to letting properties and have always found her professional, efficient, courteous and a pleasure to deal with.
Hendrik · 14 June 2020
★★★★★ 5/5
GoogleThanks for letting staff rent a property and the experience was excellent.
Sojo · 14 April 2024
Agent replied · 13 June 2024
Many thanks for your fantastic 5* review Sojo Francis. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleAbsolutely horrible experience with them they are rude, unprofessional and have extremely poor communication. We put in a offer on a property that we absolutely loved they knew we had a property of our own to sell and because things wasn't moving fast enough for them they started up viewings and gave the contract to someone else with out informing us. I only found out the property had gone to some one else through a property search engine. When I challenged the sales negotiator and branch manager about this they were rude and could not give me a viable answer and kept blaming myself and my husband. If it is not going their way they are unhelpful and unpleasant! They are also dishonest! Would not recommend and would avoid like the plaque!
T · 15 June 2019
★★★★★ 5/5
GoogleThank you so much to Megan Hickey, for your very good service, done in a professional way, I highly recommend to dealing with Megan.
Nunz · 14 June 2021
★★★★★ 1/5
GoogleAbsolutely horrendous experience. We had a valuation of our property by WH Brown. We then went to view one of their properties which was extremely damp. We asked if the newly renovated kitchen had been damp proofed and the agent said he didn’t know. The place stank of damp so it obviously hadn’t. For this reason we decided to use another estate agent. You’d think that would be the end of it but no. I had a two week grace period where I could pull out of my contract to sell our house, with our agent, and sell with someone else. AFTER this period a chap from WH Brown tang me to ask why I’d gone with another agent. Absolutely none of their business. They tried to talk down the agent I’m with and were very patronising. 2 hours later another phone call, can they have my details to send me properties I may be interested in. A week later ANOTHER phone call, again, patronising and condescending, asking why I’d used a different agent. I asked them to leave me alone. Then a phone call from the agent who did the viewing on the other property. He laughed at me down the phone for not using them, lied to me by telling me that home buyers only look at Righmove online (I am a home buyer and I look at 3 websites so that’s a complete lie.) he asked to speak to my husband, who was at work, he carried on and at this point I was shouting. I put the phone down. A week later an email from the manager, Amanda, came through. This was exactly the same thing, can we put your house up for sale etc etc. This was on the 25th May, the day the GDPR regulations came into force, so I again stated I was in a contract so can’t sell with anyone else, I don’t want to sell with anyone else, and gave her written instructions to remove my details off the system. They clearly haven’t read the GDPR guidelines as today, Amanda had sent a letter stating exactly the same thing again. I’ve had to seek advice from the Property Ombudsman, who were extremely helpful and understanding and have advised me on what to do next.
DO NOT USE WH BROWN, they are aggressive and patronising,, they will talk to you like you’re an idiot and are deluded into thinking this acceptable behaviour. The two other estate agents I turned down have not done this
Jess · 15 June 2018
★★★★★ 5/5
GoogleI sold my property with William H Brown last month. Amanda dealt with the sale of our property and she was amazing. The process was drawn out due to the buyer and Amanda and our solicitor were amazing. They kept weekly contact, chased everything up that needed doing. We used the William H brown solicitors as well and they were well worth the money, everything was sent through quickly, we had email and phone contact whenever we needed it. It was put up for sale and with their info of people wanting properties in the area we had multiple viewings in the first week and agreed a sale within the first couple of weeks. I thoroughly recommend them for selling properties.
Roz · 15 June 2018
★★★★★ 5/5
GoogleOur agent Megan went above and beyond to help us find the perfect home. She was really helpful, friendly and professional.PositiveResponsiveness, Professionalism
Rebecca · 25 August 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.