Every review we hold for the Bradford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI always worried about if I could get a mortgage because of my job. Hanna was an amazing broker and found me a good mortgage deal swiftly. The speed at which she was able to submit my mortgage application was fantastic. She chased up solicitors, estate agents for me. Being able to deal with a broker face to face was also a big plus for me. Overall, super helpful, efficient, reassuring and I think they genuinely care. Can't recommend hanna highly enough.
YM91 · 27 November 2025
Agent replied · 27 December 2025
Thank you so much for your kind words! It was our pleasure to help you secure a mortgage. We pride ourselves on providing personalised and efficient service to all of our clients. Your satisfaction is our top priority. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHannah is a absolutely brilliant mortgage broker she went above and beyond for us she was always there for us sorting everything out and always put my minds at ease because let's face it moving home is so stressful but Hannah made it a little less so I would 100% recommend selling your house with William H Brown and having Hannah as your mortgage broker.
Jodi · 27 November 2025
Agent replied · 27 December 2025
Thank you for sharing your experience! At William H Brown, providing exceptional service is our top priority. We're so glad you had a stress-free experience thanks to Hannah's hard work. We appreciate your recommendation. Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had a fantastic experience with William H Brown estate agents, particularly thanks to Hanna, the mortgage advisor. Her support was invaluable throughout the process. Hanna was always available to answer my questions and provided clear, helpful communication at every step. Her expertise made navigating the mortgage process much easier and less stressful. I highly recommend their services!
Mazirek · 28 October 2025
Agent replied · 27 December 2025
Thank you for the amazing review! Our team at William H Brown is dedicated to providing exceptional service, and we are thrilled to hear that Hanna, our mortgage advisor, made your experience stress-free and easy. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI recently had a great experience with the rental team at William H Brown. Antoniya was professional, responsive, and was very quick in finding a tenant for my property. From the initial consultation to the final paperwork, she made the entire process seamless and stress-free. The tenant they found was a perfect fit, and I appreciated Antoniya keeping me informed throughout it all. Highly recommend them especially if you’re looking for an agency who is efficient and provides a 5* service.
S · 4 December 2024
Agent replied · 9 December 2024
Hello S R,
Thank you for your wonderful 5* review! We're thrilled to hear that Antoniya provided you with a seamless and stress-free experience. Your recommendation means a lot to us.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleRecently had a property of mine come to an end of its tenancy. I had given instructions to 3 companies to help assist and the one that stood out was William h brown. I worked with Antoniya and Courtney who were both excellent! Professionalism and attention to detail really stood out. They marketed the property and found me an exceptional couple who have now rented the place. I couldn’t be happier and would genuinely recommend Antoniya and Courtney if you are in the rental property market.
Zaf · 4 December 2024
Agent replied · 9 December 2024
Thank you for your glowing 5* review and recommendation Zaf. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently purchased a property through William H Brown, and I couldn't be happier with the service. Amanda and Abigail were incredibly helpful throughout the entire process, always available to answer questions and guide me every step of the way. They even recommended an outstanding mortgage advisor who made securing financing seamless. Their support didn’t end with the purchase, they continued to assist even after the sale was completed, which was a huge help. I highly recommend William H Brown for their professionalism, efficiency, and exceptional customer service.
Mohamed · 25 November 2024
Agent replied · 9 December 2024
Many thanks for your fantastic 5* review and recommendation Mohamed. I will of course pass on your kind hearted words to our Wibsey branch. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had an empty property that needed a tenant. I approach to William h brown and was put in touch with Antoniya Jackson. Lovely young lady and working hard to achieve the goals in a small time frame. In a couple weeks I had a tenant ready to move in. There was a few paperwork outstanding on my side and with the help of Antoniya It was done quick and swiftly, with no pressure. Nothing was to much for her. She was professional at all time and available anytime for advice or help. Thank you again Antoniya and keep up the good work.👍🏽
Mr · 18 November 2024
Agent replied · 9 December 2024
Many thanks for your marvellous 5* review. We're delighted to hear that Antoniya was able to assist you efficiently and professionally. Your kind words are greatly appreciated. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleThere’s not enough stars to start with… I want to thank Hannah and Amanda for there amazing hard work, kind, keen and amazing staff and got us to our finish line 100% recommend !
Damion · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your glowing review! It means the world to us that you had such a great experience with our team. We are committed to going above and beyond for our customers and we are thrilled that we could help you reach your goals. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI recently had the pleasure of working with William H Brown to find a tenant for my property, and I couldn’t be happier with the service I received. Antoniya, in particular, was exceptional throughout the entire process.
Antoniya took the time to understand my requirements and provided valuable insights on how to present the property to attract the right tenants. Her communication was impeccable, keeping me informed every step of the way, from scheduling viewings to providing feedback.
Thanks to Antoniya’s hard work and dedication, my property was rented out quickly to a tenant who met all my expectations. The entire experience was smooth and stress-free, which I truly appreciated.
I highly recommend Antoniya and the team at William H Brown to anyone looking to rent out their property.
Saneej · 17 August 2024
Agent replied · 24 August 2024
Many thanks Saneej for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAntoniya was amazing to work with! We needed to rent out our property within three weeks, and she made it happen so quickly. Everything was sorted before we knew it, and she really listened to what we wanted. Antoniya went above and beyond, making sure every little detail was taken care of. She’s professional, kind, and super hardworking. We couldn’t have asked for a better agent and would highly recommend her to anyone!
Kaynaat · 18 November 2024
Agent replied · 9 December 2024
Thank you Kaynaat for taking the time to leave us your glowing recommendation and 5* review of your experience with our Wibsey team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently dealt with William H Brown for the sale of my property and purchase of my new home. The whole process from the initial valuation to the sale was both very professional and friendly at the same time. I was kept informed throughout the process on a regular basis. I would highly recommend it to anyone looking for a good local estate agent. Thanks to Anne Marie and all those concerned.
Christopher · 27 October 2024
Agent replied · 10 November 2024
Hi Chris,
Thank you so much for your wonderful 5* review! We're delighted to hear that you found our service both professional and friendly. Anne Marie and the team will be thrilled with your kind words.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience with my mortgage advisor, Hanna. She was friendly, helpful, and explained everything clearly. Hanna made the whole process easy and stress-free. She was always quick to respond and really cared about finding the best option for me. I highly recommend her to anyone needing mortgage advice!
Ayesha · 12 May 2025
Agent replied · 27 May 2025
Thank you for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had an excellent experience with William H Brown from start to finish. Lizzie was incredibly helpful, knowledgeable, and always on hand to answer our questions, no matter how small. She kept us informed every step of the way and made the …
Alice · 16 August 2025
Agent replied · 27 December 2025
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleFirst time buyer as a single mum and completely terrified! Every mortgage advisor I went to didn’t help at all I didn’t understand anything but when I met Hanna ( mortgage advisor) she settled my all my doubts, she took time out to listen to my questions and explained everything very clearly! I would recommend Hanna’s services to anyone! Very professional and knowledgeable!
F · 27 October 2024
Agent replied · 10 November 2024
Hello F Yusuf,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Hanna was able to assist you so effectively and make your first-time buying experience smoother. Your recommendation means a lot to us.
Best regards,
Lucy, Customer Relations Team
★★★★★ 1/5
GoogleIf i could give zero stars i would, shocking service from a so called reputable company, charged me £2300 to sell my house and basically put it on Rightmove and that was it, even the photos were bad, zero communication, even on completion day! I also had to show people around my house myself!! Bet i wouldn't have had this service if my house was being sold for say 500k, stay away and save your money
Charlie · 6 December 2025
Agent replied · 27 December 2025
We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at review@connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI had the pleasure of working with WHB to rent out my property, and I couldn’t be more satisfied with the service she provided. From start to finish, Toni was consistently professional, responsive, and incredibly helpful.
She took the time to understand my needs and provided clear, honest advice about the rental process. Her market knowledge helped ensure that my property was well-presented and priced correctly. She managed everything smoothly from marketing the house and arranging viewings to screening potential tenants and handling the paperwork.
The house was rented quickly to reliable tenants, and I feel completely confident leaving it in her hands. I highly recommend Toni to anyone looking to rent out their property. She’s truly a standout professional in her field.
Muhammad · 30 April 2025
★★★★★ 5/5
GoogleVery smooth transaction without viewing and the home was good AJ and Courtney made it seem less for me thank you guys appreciate it. Never gave me stress form coming from Dartford to Bradford for viewing my present apartment. Pls never stop the online viewing for client far from Bradford because most client might prefer online viewing.
Thanks. ♥️♥️♥️♥️♥️♥️&🕯️🕯️🕯️🕯️🕯️
Samson · 9 November 2024
Agent replied · 9 December 2024
Thank you for your terrific 5* review and for your complimentary comments Akinteye. Best wishes, Lucy, Customer Relations.
★★★★★ 2/5
GoogleHave been trying to rent a property from this agent for 3 weeks. When we viewed the property it was obvious the pictures used in the ad were from before the previous had lived there and decorated it. Upon viewing we made an offer and disclosed I had an IVA and they said it shouldn't be an issue but said we'd potentially have to front a lot of money or get a guarantor. 3 weeks and much chasing later we still have no idea if we have been accepted and or if the property is even available still. Makes me wonder how things would be if there was an issue in the property and needed to contact them
Andy's · 28 September 2025
Agent replied · 27 December 2025
Hello, please contact us via EAComplaints@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWilliam H Brown Antoniya Jackson has provided an excellent service for two rental properties. From first meeting she was very professional, friendly and provided advice for these properties to support the process. Tenant was found for the first property very quickly. The second property was available to let at a later date and took a little longer to let. Antoniya is tenacious and goes above and beyond for her clients - would definitely recommend !!
Caroline · 26 March 2025
★★★★★ 5/5
GoogleHannah Hudson from the wibsey branch mortgage service consultant has been amazing throughout the process. Her knowledge and experience helped towards reassuring us at a stressful time.
I would highly recommend using her service, nothing was too much trouble and she went above and beyond.
Can’t recommend her enough when you are moving home.
Michelle · 16 February 2026
Agent replied · 16 April 2026
Thank you for the wonderful review, Hannah is dedicated to providing exceptional service and it's great to hear it made your experience less stressful. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe used William h brown recently to sell our house, Amanda was so helpful from the valuation to completion. Thank you for all your help.
Abigail · 26 July 2025
Agent replied · 16 April 2026
We are so thrilled to hear about your positive experience with Amanda and our team at William h brown! It was our pleasure to assist with the sale of your house and we're glad we could make the process smooth. Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAmanda was amazing with my sald and purcgase. Thank you for all the help.
Sandra · 29 August 2025
Agent replied · 27 December 2025
Thank you for the kind words, we're so glad that Amanda was able to assist you with your salad and purchase. We value your support and look forward to serving you again soon! 😊🌿✨ … More
★★★★★ 5/5
GoogleWhole experience was amazing. Unfortunately I was struggling to buy the property that I wanted too, but Hanna helped me out a lot throughout the process. She was also really understanding and helped me out when I was unsure or struggling with anything. I am very grateful and I highly recommend this company.
Sofia · 28 October 2025
Agent replied · 27 December 2025
Thank you for your kind words! It was a pleasure helping you through the property buying process. We are happy to have provided you with great service and that you were satisfied with our assistance. Thanks for choosing our company and recommending us! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleMegan Hinckley was amazing with our every aspect of our house search and continues to be. She has completely gone above and beyond with us, she responded all our enquiries efficiently, she is friendly and professional.
Everything we needed within the process, she was there for us every step of the way. The quality of the service was great. Megan has also helped us afterwards too.
Megan is a credit to this company!PositiveResponsiveness, Quality, Professionalism, Value
Courtney · 14 June 2021
Agent replied · 13 June 2024
Hello Courtney, thank you so much for the lovely review and feedback of Megan, we're thrilled she could help and we'll pass this onto her :)
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