Trusted Agent profile · Bradford
★★★★★
1,406 reviews across 2 platforms
6 Fair Road, Wibsey, Bradford, BD6 1QN, BD6 1QN
William H Brown's office in Bradford, at 6 Fair Road, is rated 2.5 out of 5 across 1,406 reviews on two platforms, including 238 Google reviews rated 4.4.
Every review we hold for the Bradford office, from every platform, shown as written. First names only.
1/5
TrustpilotThey don't remove ads off sold properties off the market
They don't take properties which have been sold off the market so it's misleading and make you lose time! Unprofessional. Additionally, they don't follow requests about the way to contact you. I prefer to be contacted via email or message as I work nights, but they still will be giving you a call...
1/5
TrustpilotAvoid at all costs
The worst estate agent company ever. I dealt with a Jerome in Barking and not only was he rude and aggressive he was completely useless! Didnt tell us of a number of offers and was impossible to get hold of. He lied and was appalling throughout. Would never use again.
1/5
TrustpilotTERRIBLE...the communication is beyond…
TERRIBLE...the communication is beyond embarrassing, property is literally thrown on to the market at a random price and left to sit there as they want their advertising boards around town. It's well known this company is NOT the best locally, they just have more money to push their business. AVOID AVOID AVOID!!!
1/5
TrustpilotTaking more fees than they tell you about and selling your data
After finding a property with them I was told about the fees but when I paid them and wanted to pay the deposit and first moth's rent I was told there was another fee bringing it to £650. What is more they sold my personal data to Spark Energy and changed my energy supplier to Spark energy without mine or my landlord's consent.
2/5
TrustpilotPoor service at Fakenham
Poor service at Fakenham. Took house of market mistakenly. Our buyer only got it by insisting they contact me.Pressured to accept a risky bid.Once under offer, no contact. They never bothered to chase and update etc. I had to chase them. Very poor.I would not use again.
5/5
GoogleHaving dealt with numerous staff here over the years, we continue to be impressed with the team's relentless can-do attitude.PositiveResponsiveness, Quality, Professionalism
Hello Pete, thank you very much for your kind words, it means a lot!
1/5
TrustpilotVery unprofessional agent
Very unprofessional agent. Initially mentioned to me that a viewing needs to be rescheduled as the tenant wasn’t home, rescheduled to the next day. Next day she does not answer calls and when I reach the location I find no one is available. The following day the house is listed as Let agreed. Waste of time dealing with an agency like this.
1/5
GoogleAVOID AVIOD AVIOD!!!! Bunch of crooks! Don't give your property to this estate agent.
5/5
GoogleFantastic service from Megan and Jesse in securing tenants for my property. Amazing service, proactive and very efficient - the property was successfully rented within days!! Above all, very friendly and very hands on. By far the best !! Thank you for a lovely experiencePositiveResponsiveness, Professionalism
5/5
TrustpilotA very professional service
WilliamHBrown in Clacton gave a great service when I was looking for a tenant. Emails and phone calls were answered promptly. Very professional service from Oliver and Tom. I will be using them again.
1/5
TrustpilotI had a viewing booked for a property
I had a viewing booked for a property. I was the first person looking to view the property. They then called me up a day after and told me I could not view the property due to someone having corona virus however within a few days of them cancelling the viewing the house is suddenly sold.
5/5
GoogleMe and my fiance have just finalised our tenancy agreement and feel extremely excited to move into our new flat. Of course with the help of Megan Hickey who has been super responsive and has made us feel very comfortable throughout the whole process. Excellent customer service👏 would definitely reccomend.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotGreat work Ware office
My family had a great experience with William H Brown in Ware, Hertfordshire. Grace listened to our needs and was able to let us know about a fantastic property that suited us and when we could view it. She was helpful for the entire process as were the other staff in the office. Thank you for all your help.
1/5
TrustpilotDo not use this estate agent unless you …
Do not use this estate agent unless you thrive on stress, enjoy being lied to and can wait for months to move house. They are incompetent and inefficient and so are their dedicated conveyancing companies. When looking for an estate agent go by recommendations, there are good ones out there you just have to be patient and take the time to find them.
5/5
TrustpilotA* service from Lisa in the lettings…
A* service from Lisa in the lettings department. Going above and beyond what is required for the role.Would definitely recommend
1/5
TrustpilotDo not use the in house solicitors
Do not use the in house solicitors. They have not once spoken to me. They send impersonal emails and lie about the delay (I know the seller). 3 months and counting for a cash buy. Outrageous
1/5
TrustpilotAwful from the start
Awful from the start! Shocking Communication, terrible attitude towards customers and tried to over charge us. We even had to contact directors as the branch was not communicating. A regional manager called and said they would email to confirm they would carry out what they promised. The email was not forthcoming and then we could not contact this person again. AVOID!
1/5
TrustpilotPathetic agency.
Ignored my enquires, never called back when I was assured they would. Also led round houses and applied for said houses only to find that they’d already been let when I came to paying the holding deposit. Constantly disappointed with their lack of communication and clarity. Their only success was leading on stressed out students.
5/5
Trustpilotwilliam h brown clacton on sea branch…
william h brown clacton on sea branch If you are looking for a professional and friendly agent I would highly recommend them. James Robert and Michelle recently sold my mothers house, from the first phone call to the last they were excellent. The Clacton office have a great team
1/5
Trustpilothigh pressure sales tactics
Using high pressure sales tactics to sell property,speak to a sales advisor asking how much the morgage is as part of a question & answer process.Then after a few weeks of property being listed constantly asking to lower price coming out with all sorts of pure BS to why you should,not suprisingly to get the 2+% comission only my opinion obviously.
5/5
GoogleI am very happy with my property, the level of agility displayed my this wonderful staff Jesse Bradshaw. Jesse you are amazing, thank you for going above and beyond to ensure I got what I wanted, and timely. God bless you Jesse.PositiveProfessionalism
1/5
TrustpilotAVOID AVOID AVOID
I wish I had read the Trust Pilot reviews. Absolutely terrible service. They are so unhelpful and will only speak to you when they are chasing your money. Completely incompetent and condescending, patronising staff. Despite their multiple mistakes, instead of owning up and apologizing, they try to shift the blame to you. Extortionate fees for unreliable and terrible service. AVOID.
1/5
TrustpilotAwful customer service and greedy…
Awful customer service and greedy landlords asking tenants to offer more rent to secure a small run down property. After reading the reviews I feel like I’ve dodged a bullet. Relieved.
5/5
TrustpilotLizzie Allen (stalham)
Lizzie Allen (stalham)helped us all the way through. I would recommend dealing with her to make your experience as stress free as possible. She kept us informed regularly and replied to all our question and phone calls ASAP.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
William H Brown's Bradford office has 1,406 reviews across two platforms: 238 on Google, 1,168 on Trustpilot (across the whole business).
William H Brown Wibsey is rated 2.5 out of 5 across all 1,406 reviews, and 4.4 out of 5 on Google from 238 reviews.
William H Brown Wibsey, 6 Fair Road, Wibsey, Bradford, BD6 1QN, BD6 1QN.
