Trusted Agent profile · Bradford
★★★★★
117 reviews across 2 platforms
28, North Parade, Bradford, BD1 3HZ
Biscayne Properties's office in Bradford, at 28, is rated 4.4 out of 5 across 117 reviews on two platforms, including 103 Google reviews rated 4.4.
Every review we hold for the Bradford office, from every platform, shown as written. First names only.
5/5
GoogleViewed over 3 flats with them In the same building on different occasions and then rejected them but Biscayne never gave up on me and made sure to help me find the perfect flat In the same building as I've always wanted to move there. Ever so patient and fullfilled my every requirement. Easy application process and lovely staff, always happy to help.
Thank you. Fantastic tenant and glad we could help.
4/5
GoogleRented a 1 bedroom apartment from them for 2 years. Was a well managed building and communication was open and clear at all times. Had a pleasant experience with Biscayne throughout with no problems whatsoever.
Thank you for the review Jacob, if we can ever help in the future, please let us know. All the best
5/5
TrustpilotThank you Angela!
Thank you Angela for sorting out our lovely new home, you made our experience nice and easy and always worked around us, You were absolutely lovely to deal with and looking forward to the future! I would recommend Angela to the fullest!
1/5
GoogleThey gave us the green light to move in, and after that discovering that the furniture is missing for 3 bedrooms and i kept contacting biscayne properties office for more than a month every single day a new excuse and saying that the furniture company is not answering a very poor service from biscayne properties-Bradford. The school apartments.
Thank you for you're review and we are very sorry for the delay you are experiencing in regards to your 2 wardrobes, however as you are aware this is not in our control, we have been chasing each day to get this situation resolved quickly for you. We have today had confirmation from the owner that the wardrobes will be delivered before Friday. Again we are very sorry and please rest assured we have been working to get this matter resolved, but once again it was out of our hands, but hopefully it has now been resolved. Thank you.
5/5
GoogleI had very good experience with them. Always prompt and willing to solve ur complaint to ensure maximum comfort. Strongly recommend.
Thank you for your kind words.
5/5
TrustpilotAngela Shaw went above and beyond to…
Angela Shaw went above and beyond to help me and make things easier. I would feel comfortable dealing with Biscayne in the future because of Angela.
5/5
GoogleAmazing customer service, was only a week from the application to the move-in date which was fantastic. Staff were more than helpful every step of the way. Highly recommended.
1/5
GoogleI enquired about a property numerous times, by email and calls. Was told I would hear back and even after repeated calls I never did. I found it unprofessional and was told I would struggle based on literally no actual knowledge about me. Disappointing and not very professional.
I apologise for the service you receive. If you need help in the future please ask for Angela, the branch manager.
5/5
GoogleStayed in their property Manor Apartments for 4 years. Always had good memories associated with their property and service. One of the best agents in UK !!!
Thank you Arnab, it was our pleasure. Hope you and family are keeping well.
5/5
GoogleI’ve been a landlord with Biscayne for a number of years, one of the best agents I’ve come across. Thanks for all your help over the years.
Thank you for your kind words.
5/5
GoogleThis the third time I have used biscayne residential for rental purposes. The team are friendly, professional and the overall process so easy. I would highly recommend these guys if you are looking to rent or buy. The properties are maintained and very cleanPositiveResponsiveness, Quality, Professionalism, Value
Thanks Yasmin, always a pleasure having a great tenant come back to us.
5/5
GoogleGreat experience with these guys Georgia and Toni are so helpful and they were there when we really needed an apartment thanks guys
5/5
Googlei wanna say big thanks to justin he’s been very helpful to me i would highly recommend this place best one in bradford for sure
Our pleasure. If you need anything please do not hesitate in contacting us.
5/5
GoogleI was new to the country and needed help finding an apartment. Biscayne were very very helpful, took me to several apartments, explained the full process and moved me in without a fuse. These guys take pride in their work and nothing is a problem. Thank you guys Biscayne. Highly recommended.
Thank you for your kind words. We hope you enjoy your apartment.
5/5
GoogleBiscayne has been great. We arranged our rental while still in South Korea. They were very friendly, helpful and efficient with our moving in and moving out process. We couldn't have asked for more.
Best wishes for the future.
5/5
GoogleBiscayne Properties have been fantastic with helping us find and move into our new flat. They are quick to respond to queries and their online tenant portal makes our tenancy easy to navigate. Russell in particular has been a great help. Thank you!
Thank you for the kinds words, if there is anything else we can help with please let us know. Hope you enjoy your new home.
5/5
GoogleVery good estate agency. Quick service and the agency helped me with everything. They quickly found me a good home.
5/5
GoogleThey a very fantastic people, I got the house all the way from Nigeria, they really helped me to settle down real quick. They won’t charge you unduly. Thank you guys.
Thank you, hope you've settled into you new home.
5/5
GoogleFab company, smooth referencing process, professional, friendly and helpful every step of the way, highly recommend
1/5
GoogleThey don't even deserve 1 star, but it doesn't let me give a lower review. If you are a landlord, do NOT entrust your property to this agent. They are negligent, lie about checking on maintenance of the property. Rude and unhelpful staff, who are extremely lazy and incapable of doing a good job. The worst estate agency in Bradford.
5/5
GoogleI am extremely pleased to stay with two of the properties from Biscayne Properties. Professional and responsive. You guys made my stay memorable and thank you so much. And yes I highly recommend.
Thank you, we hope to see you again soon.
5/5
GoogleVery good estate agency. Quick service and the agency helped me with everything. They quickly found me a good home.
2/5
GoogleTerrible customer service, they don't take any reports for property issues seriously. They only started to take real action when I had informed Housing Associations about the issues and they had to step in. Don't expect anything amazing from these guys.
Hi Samara, I apologies for your experience, and must say you were an excellent tenant. The apartment building you stayed in faced a number issues beyond our control, mainly linked to the communal areas. I appreciate this maybe of no use to you now you have moved on but if you email us at info@biscayneproperties.co.uk, I will able to shed some light on the situation. Apologies again.
5/5
GoogleOne off the best estate agents I've come across nice polite staff members very helpfull and also do property maintenance which is a big help if needed
Cheers Ian, look forward to seeing you soon.
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