Biscayne Properties reviews

★★★★★ 1/5

Google

If you are a landlord do not entrust the letting to these lot. They will effect the appeal of your house with there poor staff and turn away good tenants through that. Worst viewing I've had. The house wasn't too bad. Possibly would have applied. The agent said in total 2 sentences through the whole thing. What your name? and we will email you. Regardless of if a property is popular the agents job is to put the property in the best light possible. There was not a hello or good morning. Nothing. Bland dead face rude attitude.

Tabish · 15 February 2026

★★★★★ 3/5

Google

Rent went up 3/4 times in the 2 years I was living there, small 1 bed room flat started at 525 went to 650. Thieves were breaking into the building and stealing peoples parcels and post, all they did is put a poster up about them didn't think to change the door code or increase security. Easy enough to get things fixed up and the staff around are pleasant. The top floor I think is also like hotel apartments get all sorts of riff raff coming in and they leave drugs outside the building and can be partying late in the night, fire alarm goes off at horrendous times and doesn't stop, went off at 4am once on a Monday night, wasnt a real fire. Druggies all on the street outside the building you’ll see them regularly, unsafe area your car will get broken into if you leave it on a random street or even in some places you pay for parking

Sana · 16 May 2025

★★★★★ 5/5

Google

Biscayne properties is an amazing company. My heartfelt thanks to all at Biscayne & in particular Georgia. Having been a resident In a property managed by Biscayne for a few years now, I cannot fault them on their services. I have always had prompt repsonses and resolutions from them when any issues have occurred. When I had to move out of my flat unexpectedly due to issues with the building, no fault of Biscaynes, Georgia at Biscyane went over and beyond for me trying to help me with my situation even out of her work hours and was so helpful in getting me a new home even when I was no longer their tenant. Anyone considering using Biscayne for any of their services should rest assured that they will offer a professional and exellent service. Thanks again to the team for all of your help and I would personally suggest Georgia deserves a promotion :)

Arju · 13 May 2025

★★★★★ 5/5

Google

If you are an immigrant searching for a home away from home, look no further than Biscayne Property. As someone who moved to England a few years ago, I was initially filled with worry and scepticism about securing a suitable apartment before my arrival. My lack of knowledge about the UK's apartment rental process only added to my concerns. However, fate led me to discover Biscayne Properties online, and I can confidently say that choosing them was the best decision I made. Right from the start, the entire transaction with Biscayne Properties was seamless and transparent. They demonstrated a high level of professionalism and genuine support throughout the entire process. Unlike some agencies that can be frustrating and even fraudulent, Biscayne Property is a standout. They not only provide exceptional apartments but also earn your trust through their reliable and honest operations. Biscayne Properties truly understands the needs and concerns of immigrants like myself. They offer a sense of security and reassurance, ensuring that your transition to a new country is as smooth as possible. Their dedication to providing a fantastic experience is evident from beginning to end. I highly recommend Biscayne Property to anyone seeking a trustworthy agency that will go above and beyond to meet their accommodation needs.

Sheriff · 15 August 2023

★★★★★ 5/5

Google

I rented with Biscayne Properties for a year. They are by far the best estate agents I have ever had the pleasure of renting off. Toni was particularly helpful and dealt with all of my concerns and queries in a very timely manner. For example, after I had vacated the property I realised I had left the Wifi router in the flat. Toni kindly went to collect the router. I also paid rent for the month after I left the property by mistake. I alerted Toni to this and the money was returned to my account on the same day. Toni went above and beyond what is expected of an estate agent. My deposit was returned without issue. I cannot recommend renting off Biscayne properties highly enough!

Alex · 16 July 2023

★★★★★ 5/5

Google

I’ve been truly impressed with the professionalism and helpful attitude of everyone at Biscayne properties and specifically by Angela Shaw. Angela has been extremely helpful in both finding me a wonderful flat to rent and in addressing anything that i needed help with through my stay there, often going out of her way to assist with anything even on weekends. She has also helped friends of mine in their search for accommodation and has overall been extremely accommodating to our preferences and needs.

Marina · 11 June 2023

★★★★★ 5/5

Google

Had a fantastic experience with Biscayne Properties,they were professional,efficient and highly recommended. Toni was so amazing,she was always available to answer my questions and provided valuable advice throughout the process particularly at a point when I felt the whole process was dragging on forever. Thank you once again Toni . You are the best 👌

Obisesan · 16 September 2025

★★★★★ 5/5

Google

One of the best estate agent experiences I’ve had. We moved in with a smooth process and Toni was there for me every step of the process. They go above and beyond with their jobs !

Habiba · 16 April 2025

★★★★★ 5/5

Google

I walked into Biscayne with the hope they could provide me with an apartment asap. I had already tried other letting agents and there was waiting list upon waiting list. Toni greeted me and listened to what I wanted and within minutes had a selection of newly available properties for me to look at. That afternoon she sent me a video viewing of the apartment I inquired about. I liked the apartment and asked to secure it which she did instantly for me and kept me in the loop all the way through the process. I had said that I needed to move in sooner rather than later as was couch surfing at the time. Within a week it had been cleaned, everything put in place and I was given my keys. Very professional company, very friendly and supportive and always there to help if needed. I'm very happy with my new home. Thanks Toni for making it so easy and getting me moved in so quickly, massive help.

Joe · 11 June 2022

★★★★★ 5/5

Google

I have lived at this apartment for 6 years, and it has been an absolutely brilliant experience. The tenancy has been the smoothest I have ever had, with Toni always handling everything promptly and efficiently, any issue was resolved immediately, and replies were always swift and helpful. The concierge, Kaps, has also been fantastic, consistently ensuring everything is maintained to the highest standard and going above and beyond whenever needed. I am genuinely sad to be leaving, but I can wholeheartedly recommend Biscayne Properties to anyone looking for an exceptional rental experience!!

Aleesha · 15 February 2026

★★★★★ 5/5

Google

I’ve just moved out of a property managed by Biscayne properties and I want to genuinely thank the team for being so responsive and supportive during my stay. Any time I had a complaint or issue, they handled it quickly and efficiently. It made living there much less stressful knowing things would be sorted ASAP. I appreciate the professionalism and good communication. All thanks to the team Expecially Toni and Amy. You’re both so kind.

Olayinka · 15 March 2026

★★★★★ 1/5

Google

Very poor moved in with my baby the house was full of damp mould never fixed any issues. There was rotting floor boards, Leaking pipes. The boiler was burning us all the time.mould and damp in very single room. Mould growing on backs of new furniture. Biscyane/landlord Never kept promises to fix issues. And they except people to pay to live like that. A really rude member or staff who speaks to customers all the time like dirt on her shoe. Even the doctor and enviromental health got involved and told us to move due to affecting our health.I would never recommend these again the only reason I have a higher review is Because 1 member of the staff was very helpful siara. I will not be wasting anymore time with a landlord like this one not willing to repair issues caused by mold and damp the problems just get painted over and the next poor family will suffer with the issues in this house. But they want money from people and don't care about the health and wellbeing of families who move in. This review is a reply to your response below. I will not be coming to speak to anyone from Biscayne again. There are no issues I ended the tenancy due my family be coming ill from the state of the property you rent out.

Laura · 11 December 2019

★★★★★ 1/5

Google

Very poor moved in with my baby the house was full of damp mould never fixed any issues. There was rotting floor boards, Leaking pipes. The boiler was burning us all the time.mould and damp in very single room. Mould growing on backs of new furniture. Biscyane/landlord Never kept promises to fix issues. And they except people to pay to live like that. A really rude member or staff who speaks to customers all the time like dirt on her shoe. Even the doctor and enviromental health got involved and told us to move due to affecting our health.I would never recommend these again the only reason I have a higher review is Because 1 member of the staff was very helpful siara. I will not be wasting anymore time with a landlord like this one not willing to repair issues caused by mold and damp the problems just get painted over and the next poor family will suffer with the issues in this house. But they want money from people and don't care about the health and wellbeing of families who move in. This review is a reply to your response below. I will not be coming to speak to anyone from Biscayne again. There are no issues I ended the tenancy due my family be coming ill from the state of the property you rent out.

Laura · 13 June 2019

★★★★★ 5/5

Google

I've been using Biscayne for a number of years to manage the letting of property for me. Justin and his team are extremely professional, have dealt with all legal aspects and any maintenance when due. His team and knowledgeable having advised me on refits and renovations going beyond what is expected from an letting agent.

Saqib · 11 June 2023

★★★★★ 5/5

Google

Excellent and well maintained spacious apartments. Thanks For everything Biscayn. Really appreciate the way you guys have taken care of all this during such a crisis time. I strongly recommend this agency for their dedication and service and their good quality properties. If I return to UK I will surely comeback to Biscayn for my next accommodation. I enjoyed my stay at manor Apartment.PositiveResponsiveness, Quality, Professionalism

Subit · 11 June 2021

★★★★★ 5/5

Google

Hassle free! You do not know until you have got an experience of diffrent agents in Bradford. Biscayne was helpful from settling in to moving out. The maintenance team were efficcient and even more courteous. The repayment of our deposit was also swift. Toni Butler and her gang! I could only class them as Outstanding!! Thank you for your service(S)

Akinosun · 15 February 2026

★★★★★ 5/5

Google

One of the most professional and friendliest estate agents. Toni was a gem and kaps was a lifesaver. If only there was more estate agents like this around the UK.

Asma · 20 August 2025

★★★★★ 5/5

Google

Amazing people. Apartment was spacious and well furnished. Anytime I had a problem was sorted quickly. Felt safe and happy at all times

Dominic · 16 October 2025

★★★★★ 5/5

Google

Excellent services, fantastic fully furnished flat for a reasonable monthly price, with an in-house gym for the tenants, absolut clarity with all bureaucracies, very supportive throughout my tenancy. Toni and Kaps thank you both for all the support during these two years, you've been amazing! I really enjoyed my flat. BW Panos

Παναγιώτης · 15 March 2026

★★★★★ 5/5

Google

I had a very good experience with this agency. The team was professional, responsive, and helpful throughout my time with them. Communication was always clear, and any issues were handled efficiently. I’ve now moved on, but I appreciate the good service I received and would recommend them to others.

Sulyman · 15 March 2026

★★★★★ 3/5

Google

Generally a good company to deal with if dealing with them as a tenant. Deal with things is an okay manner sometimes I think they can be slow at dealing with things but they do get it done. Sometimes its very context based so its not always …

Dawood · 16 April 2025

★★★★★ 5/5

Google

I highly recommend Biscayne properties to anyone who is looking for accommodation. The manager Angela has been fantastic very helpful. Great company

Ndou · 16 April 2024

★★★★★ 5/5

Google

I had a very good experience with Biscayne. Toni was great and if I'm back in Bradford to rent, Biscayne would be the company I would look to.

Ciaran · 15 August 2023

★★★★★ 5/5

Google

Biscayne Residential was very helpful in finding me a property, they exceed expectation all staff are more than happy to help with any questions.

Scott · 25 April 2025