Every review we hold for the BRACKNELL office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotPrompt and honest answers,problem…
Prompt and honest answers,problem sorted the same day,staff polite and helpful.
Natalie · 3 March 2022
Agent replied · 20 September 2023
Dear Natalie,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotGreat Service and very helpful
Great Service and very helpful -was helped alot by Molly
Luke · 19 April 2022
Agent replied · 20 September 2023
Dear Luke,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
★★★★★ 5/5
TrustpilotLeaders management has been outstanding
Leaders management has been exceptional. Year on year Rob Perry's communication and prompt response to any issues is outstanding. Highly recommended.
CR · 11 February 2024
★★★★★ 5/5
TrustpilotTikal (property manager) is exceptional…
Tikal (property manager) is exceptional at her job, always fast to respond, kind, professional and efficient. Would not hesitate to recommend Leaders at Cambridge!
Happy · 5 December 2023
★★★★★ 5/5
TrustpilotI was amazed at the speed the team took…
I was amazed at the speed the team took me through the whole mortgage process.They were effectively engaged and supported me throughout with good success.
Andrews · 11 November 2023
★★★★★ 1/5
TrustpilotLeaders are great company I love the…
Leaders are great company I love the fact they help you out with what you don’t know and support you on how to go about it
Iyamah · 17 October 2023
★★★★★ 5/5
TrustpilotReview of Tierney S
I normally deal with Tierney S. the responses are always helpful and quick, I can’t fault the service she has given me.
Jay · 18 January 2024
★★★★★ 5/5
TrustpilotVery good experience of Leaders
Adrian at Leaders was helpful, prompt to reply and skilled in dealing with all aspects of the sale. I highly recommend him, I had a really good experience of Leaders.
Frances · 1 July 2023
★★★★★ 5/5
TrustpilotRunning my properties without issue
Running my properties without issue. As I live overseas and out of contact for some periods good to know properties are in safe hands.
Graham · 11 July 2017
Agent replied · 20 September 2023
Hi Graham, thank you for taking the time to leave us such a positive review! We really appreciate your feedback. We are really glad to hear your experience with Leaders so far has been a positive one - we pride ourselves on our customer service and always aim to give our customers the best service possible. Do let us know if there is anything else we can do for you!
★★★★★ 5/5
TrustpilotLeaders Colchester are Great agency
Leaders Colchester are Great agency! Would definitely recommend! Robert Perry, always helpful and excellent , professional service. Thank you very much!
Diana · 8 February 2024
★★★★★ 5/5
TrustpilotLovely staff
Lovely staff they made my experience very easy and very relaxing
Georgina · 12 February 2022
Agent replied · 20 September 2023
Hi Georgina, we are very happy to have provided you with such a positive experience!
★★★★★ 5/5
TrustpilotVery helpful and lots of communication
Very helpful and lots of communication, friendly bunch
James · 7 July 2022
Agent replied · 20 September 2023
Dear James,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotPleasant hard working staff
All the staff are pleasant and keen to help. They keep the letting process moving along and are happy to respond quickly to queries.
Timothy · 12 May 2017
Agent replied · 20 September 2023
Hi Timothy, many thanks for taking the time to leave us a review. We strive to provide a professional service to all of our customers so we are delighted you have felt the branch has achieved that for you!
★★★★★ 5/5
TrustpilotJoe Skeels He was Very Helpful,And He…
Joe Skeels He was Very Helpful,And He is the best !!👌👌👌
Corneliu · 8 February 2022
Agent replied · 20 September 2023
Dear Corneliu,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 4/5
TrustpilotOlivia
Olivia, straight to point to sort out house to rent and I’m happy with her service. Thank you x
Jemma · 22 May 2020
Agent replied · 20 September 2023
Hi Jemma, thank you for your comments and it is great to hear that we have been able to provide you with a professional service. Our staff love to receive positive reviews and feedback. Thank you from the Customer Service Team.
★★★★★ 1/5
TrustpilotThe most disorganised company they left…
The most disorganised company they left me homeless they have so many customers they can not give anyone a proper service
Wayne · 6 August 2019
Agent replied · 20 September 2023
Hi Wayne, we're really sorry to read your comments and to learn of the negative experience you've had with us. We're concerned by your feedback and would like to discuss this with you to get a better understanding of your situation, to see where things went wrong and so we can attempt to improve your experience. If you're happy to do so then please contact us on 01344758596.Kind Regards,Leaders
★★★★★ 5/5
TrustpilotOur experience of Leaders has been…
Our experience of Leaders has been excellent from offer accepted to completion. Holly and her colleagues have been professional and responsive.I would definitely recommend Leaders
Simon · 1 November 2023
★★★★★ 1/5
TrustpilotHorrible scammy company
Horrible scammy company. Avoid it at all costs.
Bianca · 28 June 2022
Agent replied · 20 September 2023
Dear Bianca Roman,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotThe experience was super easy
The experience was super easy, quick, and enjoyable. Bilal, my agent, was excellent and always available to provide support.
Malang · 13 March 2024
★★★★★ 5/5
TrustpilotJosh and the Team at Leaders have been…
Josh and the Team at Leaders have been very helpful in helping to secure a new residence for ourselves in what is a stressful time.
MR · 31 October 2023
★★★★★ 1/5
TrustpilotFairy tales
Have been into my property twice without asking. I requested an email confirmation but letters supposedly sent - all a bit fishy. Although I rent here for work I own several properties so see both sides. As an owner I’d suggest you find a better agent for your properties as they don’t treat people well.
Bruce · 12 February 2018
★★★★★ 5/5
TrustpilotProfessional, helpful and friendly.
I found Leaders, Christchurch to be so helpful when I was looking for somewhere to rent. They supported me every step of the way and made my move as easy as possible. They answer queries quickly and sort out, now I have moved in maintenance issues very promptly.I cannot recommend Leaders enough to any perspective renters.
Wendy · 14 November 2016
★★★★★ 5/5
TrustpilotFinding a tenant
We employed Leaders to find us a tenant. We would then manage the tenancy ourselves. Leaders provided a very personal service and took the responsibility of running the various checks necessary for prospective tenants.Within six weeks we had a tenant in situ. I would have no hesitation in recommending the company to anyone in our situation.
Emma · 14 November 2016
★★★★★ 3/5
TrustpilotA bit hit and miss!
Service can be a bit hit and miss with these guys but in general matters get seen to, after numerous phone calls and emails. Response times can be a bit slow and sometimes a stern reply to their dismissive emails will get you somewhere. Regrettably I can't say I will recommend them to anyone I'm afraid.
Ged · 14 November 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.