Trusted Agent profile · Bracknell · Berkshire
Verified
★★★★★
1,543 reviews across 3 platforms
9 Crown Row, Crown Wood, Bracknell, Berkshire, RG12 0TH
Duncan Yeardley Estate Agents's office in Bracknell, Berkshire, at 9 Crown Row, is rated 4.9 out of 5 across 1,543 reviews on three platforms, including 1,196 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of two awards Duncan Yeardley Estate Agents won in 2026.
1,196
Reviews on Google
This office
149
Reviews on Facebook
This office
198
Reviews on Trustpilot
Business-wide
Every review we hold for the Bracknell office, from every platform, shown as written. First names only.
5/5
GoogleAs a landlord I am very satisfied with the service provided. Perfect communication, fast response to any issues. Very professional and polite service. Definitely recommend, Jessica is fantastic !
Thanks for the fantastic review! We're over the moon knowing we hit the mark with a perfect service. Your recommendation means the world to Jessica and the team.
5/5
GoogleWould highly recommend renting through DY Jess was efficient and took time to answer any questions, Liz in property management is brilliant overall communication very good with the team!
Thank you so much for your glowing review and spreading the good vibes! We're thrilled to hear you've had such a positive experience with our team.
5/5
GoogleMy experience in buying my first home with DY Bracknell was very smooth and pleasant. Anastasia Davis did the initial viewing and from there on, all communication was …
Happy new home! We're so pleased we could be a part of your first home buying experience and delighted to hear that it was such a good one! We wish you every happiness for the future.
5/5
GoogleVivien supported us throughout the entire process of moving into our new home. She kept us informed at every stage, offered helpful advice, and was always quick to respond to any questions. Her willingness to assist made everything much …
Thank you so much for the wonderful review, Oxana! It’s great to know that Vivien's willingness to help made the move smoother for you. We really appreciate your recommendation and are thrilled your experience with Duncan Yeardley was so positive. Wishing you lots of happy memories in your new home!
5/5
GoogleAnastasia, Tom and all the team at DY have been extremely helpful during our sale. Their knowledge of the area is second to none, they are always on the other side of the phone should you need anything. Highly recommended
Your kind words and recommendation are very much appreciated, Marina. We’re so pleased you found the team’s local knowledge and responsiveness such a help.
2/5
GoogleUnfortunately not a good experience for us. We had our house on the market with DY for 14 weeks and didn’t get one offer. We then changed estate agents and SSTC within 6 days and had 3 offers on the table. We regret not going with our second choice of estate agents from the beginning as we wasted over 3 months with DY, as we were tied into a contract. Who knows what they were telling viewers as they had to ask us after over 8 weeks to confirm our parking situation. We also got told misleading feedback which wasn’t even for our house we found out in the end! They had no respect or care for our house, so if you’ve got a small 2 bed terraced, don’t bother. I believe they’re only interested in the big houses that make them more money. Luckily they didn’t get a penny out of us.
We are so sorry to hear that you weren’t happy with the service provided when marketing your home for sale, and your feedback has been taken on board. Despite arranging several viewings, we were also very disappointed not to have been able to secure an offer for you. We are pleased however that you now have a buyer and wish you all the very best for the future.
5/5
GoogleI'd like to thank Jessica Schofield and her team. Absolutely great estate agents, so welcoming and thoughtful. Fully respected me throughout the process of renting my first home. Always ready to help when anything came up. Couldn't ask for better, thanks again Jessica, you are amazing!
Wow! What wonderful feedback for Jessica and our lettings team, thank you. So pleased we could help.
5/5
GoogleVivien did the viewing with us. She is very kind and approachable, providing us with all the info about the property. She and Liam later made the process of referencing and paperwork very easy and …
Thank you for choosing Duncan Yeardley, Klement - we’re delighted to have helped you secure your new home! We’re really pleased that Vivien made you feel welcoming and informed, and that both she and Liam helped make the referencing and paperwork side of things quick and straightforward. Wishing you every happiness in your new home!
5/5
GoogleAmazing....From the start, the whole process has been smooth, kept updated and nothing has been too much trouble. Liam has been great, thank you so much 😊 …
Thank you for taking the time to share your experience; it means the world to us and to Liam. He's currently walking around with a nice, big smile 😀 …
5/5
GoogleThese guys are the best letting agents I have ever used, and I’ve used a lot! So friendly, helpful and professional. They were very accommodating of my situation, and genuinely seemed to care. I specifically dealt with Jessica and Pamela, who provided a fantastic service, but everybody I dealt with was much the same. Reasonable pricing too! Thanks guys!!! Highly recommended to anybody looking for a property A*** service.
Thank you for the 5 star review and wonderful feedback. We're really pleased that you enjoyed working with Jessica, Pamela and our fantastic team.
5/5
GoogleAmazing service from Marney, would highly recommend. Smooth easy process with clarity all the way.
Thank you, Lee! Marney will be really happy to read this. Clarity throughout makes such a difference. We really appreciate the recommendation - thank you for taking the time.
5/5
GoogleViewed a property in Warfield today. Millie showed us around and answered all of our question’s and was extremely helpful and friendly. All the people I’ve spoken to at Duncan Yeardley have been great to be honest. Very easy to deal with.
We are so pleased to hear you had such a positive experience viewing with Millie, and that you’ve enjoyed dealing with the rest of the team too. Thank you for the lovely feedback, Ian.
5/5
GoogleI went to seek a property with this estate agent that I came across from right move however, that property was sold upon calling. But usually I would keep on looking on right moves in search of finding something however, the agent I spoke …
Congratulations on finding your new home! We are so happy to have been able to help and very much appreciate your kind words for Judy and the team. Wishing you lots of happy memories in this exciting new chapter.
5/5
GoogleBrill experience signing to rent a property, extremely easy process with everything made simple and straight forward. Staff especially helpful, was assisted by Vivien who guided me through the entire process and was always available to answer any questions or queries I might have. Great experience, very satisfied.
What wonderful feedback, thank you so much. Vivien is so good at making the process simple and straightforward for our tenants and it’s lovely to receive such a kind review saying so. Happy new home!
5/5
GoogleI placed my property on the market on Boxing day with an open house on the 7th January 2023. I accepted an offer at full asking price by the third viewing. Fast, straight forward no nonsense dealing with Lee at this estate agents and delivered the result I wanted, thank you Lee.
Fantastic! We are so pleased to hear this wonderful feedback for Lee and the team and really appreciate you choosing Duncan Yeardley to sell your home. Thank you.
5/5
GoogleThis is the second time we’re dealing Duncan Yeardley and although moving can be a stressful experience Vivien has been helpful throughout the process! It is much appreciated that she is quick with responses and always around to answer any questions or concerns. Thank you!
We’re so pleased to hear that Vivien has helped to make it a less stressful experience. Thank you very much for the review!
5/5
TrustpilotBuying a park home
Anastasia has been very helpful and understanding throughout our journey of buying a park home.
5/5
Trustpilotto Senior Property Manager Jan Stamp…
to Senior Property Manager Jan Stamp Marla big thank you, very professional working approach with positive constructive attitude solving challenging emergency situations, to Liam has good qualities of letting agent with positive professional working approach and challenge solving working out things
4/5
GoogleVivien Read-Harrison is a fantastic Property Manager. Right from the beginning when made an enquiry to look for a property .Vivien is very approachable, efficient and very professional. Kept us informed about what’s going on and required at every stage.Hopefully to will continue to liaise with Vivien.
Thank you for the super feedback for Vivien in our lettings team. We’re delighted to hear you’ve had such a good experience!
5/5
GoogleBig Thanks to DY team Bracknell, especially Anastasia and Gina for the amazing support from the viewing of the house till handing over the key of my first home. Thank you for the quick response and quality updates for all the queries I asked. Appreciate the good work!
Congratulations on the purchase of your first home and thank you so much for the 5-star review! We are delighted to have been a part of your journey and wish you every happiness there.
5/5
GoogleDuncan Yeardley in Bracknell have been brilliant. They have always kept us really well informed and been friendly, professional and easy to contact. We have felt really well supported throughout the sale process, and genuinely listened to and not 'sold' to. Thank you to everyone there in particular Keith, Judy, Adele B, Adele V, Lucy and of course Gina.
Thank you so much Sian, for taking the time to leave such a lovely review. It's greatly appreciated by all of the team, who have all really enjoyed working with you.
5/5
TrustpilotBest customer service
Hi Recently got the property via Duncan.. Vivian been absolutely gem during these difficult times.. Highly recommend to use this estate agent as others aren't focusing on customer service.. Finally we got our place and moved in as well.. All went smoothly. Great support and communication
Thank you so much for you kind words for Vivien in our lettings team. We are so pleased that we could help to secure your new home and wish you every happiness there.
5/5
GoogleWe have been dealing with Anastasia and have been very impressed with the fast and efficient service that she has provided so far. She is very polite and professional.
Thank you very much for your lovely feedback and 5-star review. We’re delighted to hear that your experience with Anastasia has been such a positive one. We really appreciate you choosing to work with us and look forward to making the rest of your journey just as smooth!
5/5
GoogleVivien is helpful and efficiency. She was go through step by step to guide the tenant closely. And they use intelligent platform is easy for submit references.
Thanks so much for the 5-star review. We’re delighted to hear Vivien made it an easy and efficient process for you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Duncan Yeardley Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Duncan Yeardley Estate Agents Bracknell won awards at The British Property Awards in four years, most recently 2025.
British Property Awards winner in four years: 2021, 2023, 2024, 2025.
British Property Awards by year, 2021 to 20252025 3 Gold and 1 Bronze The British Property Awards 2025 winners
2024 3 Gold The British Property Awards 2024 winners
2023 2 Gold The British Property Awards 2023 winners
2021 1 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
Established in 1987, we are Bracknell’s most established estate agent helping homeowners, landlords, buyers and tenants in the Ascot and Bracknell areas. Owner Nick Thring took over the business in 2012. Never standing still, we soon expanded to provide a full suite of letting services too with Helen, Nick’s sister, and Charlotte, Nick’s wife at the helm. A real family affair! From a team of just two, the company has grown significantly in recent years to boast a superb team of local property experts. And, we’re not stopping there. In 2021 we expanded and now have an office in Ascot to help even more people with their home moves. We can strongly say our foundation for being local experts is solid. We’re local residents who play an active part in the community and our children go to local schools. Several long-standing team members have been part of our story for many years and we always encourage progression, development and training so our people are the best they can be. With our great culture and work ethic, we always put our customers at the heart of what we do. We’re lucky to have people who are genuinely passionate about property, and we’re often complimented for going the extra mile. We hope to do that for you too!
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Yes. Duncan Yeardley Estate Agents Bracknell won Platinum in The Trusted Agent 2026 awards. It also won Gold for Estate Agent in Bracknell and Gold for Letting Agent in Bracknell at The British Property Awards 2025, and 8 other industry awards since 2021.
