Trusted Agent profile · Bracknell · Berkshire

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Duncan Yeardley Estate Agents Bracknell reviews

★★★★★ Excellent

1,544 reviews across 3 platforms

9 Crown Row, Crown Wood, Bracknell, Berkshire, RG12 0TH

Duncan Yeardley Estate Agents's office in Bracknell, Berkshire, at 9 Crown Row, is rated 4.9 out of 5 across 1,544 reviews on three platforms, including 1,191 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of two awards Duncan Yeardley Estate Agents won in 2026.

Google logo

4.9 / 5

1,191

Reviews on Google

This office

Facebook logo

4.8 / 5

155

Reviews on Facebook

This office

Trustpilot logo

198

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Bracknell office, from every platform, shown as written. First names only.

5/5

Google

I am in the process of selling my property and wanted to say that i have been very impressed with all the staff working in the Bracknell office and in particular ,Marney,who has a polite and friendly manner and has been a pleasure to deal …

Jiwan · 22 October 2025

Agent replied · 22 August 2026

Thank you so much for your wonderful 5-star review! We’re delighted to hear you’ve had such a positive experience with our Bracknell team. Thank you for entrusting us with your sale and congratulations on accepting an offer! We’ll keep everything moving and stay in close contact right through to a smooth completion.

5/5

Google

We have had a good experience with Duncan Yeardley Bracknell in finding us a home. Vivien from Duncan Yeardley showed us around the property and I note her quick responsiveness and willngness to answer any questions we had. She is very knowledgeable and friendly. I would recommend to any anyone in Bracknell.

Terry · 22 August 2025

Agent replied · 8 December 2024

Thank you for the wonderful review and recommendation, Terry. We're over the moon to hear that Vivien's knowledgeable and friendly approach shone through and we wish you much happiness in your new home.

5/5

Google

We were very happy with the service we received from Duncan Yeardley throughout the whole process of buying and selling. They were always on hand to help with any questions or queries quickly and efficiently. We felt they went above and beyond expectations particularly towards the end of the process. Thank you!

Carolyn · 22 August 2025

Agent replied · 22 August 2026

Thank you so much for leaving such a lovely review. We are delighted you were so happy with the service provided by our team as they always strive to go the extra mile. Very best wishes in your new home!

5/5

Google

I was selling, as executor, a dilapidated property, which proved more dilapidated than we thought. I am not local to the area and have no knowledge of the property market, particularly in relation to park homes. …

Paul · 13 January 2026

Agent replied · 13 May 2026

Thank you so much for taking the time to leave this thoughtful review, Paul. We know selling a property as an executor, especially from a distance and with added challenges, can feel overwhelming, so we’re really pleased we were able to … More

5/5

Google

I have been working with Michelle Bonnet on resolving various property issues. She is professional and efficient in both her communication and action. Michelle is transparent, and she makes an effort to be helpful and solve problems. I am very satisfied with such excellent customer service!

Andrew · 30 October 2023

Agent replied · 26 July 2024

We are so pleased to hear that you have been very satisfied with our Property Manager Michelle! Thank you so much for taking the time to leave a positive review.

5/5

Google

Great service and care. Very professional with their sales team.

Phillip · 4 August 2026

Agent replied · 5 August 2026

We’re so pleased you felt well looked after by our Sales team and really appreciate you taking the time to leave us a review, thank you!

5/5

Google

I had a very positive experience with Duncan Yeardley especially with the support from Jan Stamp. …

Samya · 16 June 2026

Agent replied · 19 May 2026

Thank you so much for sharing this positive experience, Samya. When something goes wrong at home it can be pretty stressful, so it's great to hear that Jan helped to make sure everything was sorted properly. She'll be really touched to read this - and we're always here when you need us.

5/5

Google

Vivien Read has been great, really helpful and guided me seamless through the whole process. I had loads of questions and queries and responded very quickly to everything. Great, professonal service

Jackie · 22 August 2024

Agent replied · 3 April 2024

We're thrilled to hear that Vivien turned your questions into answers with her quick response and professional guidance. Thanks so much for the 5-star review!

5/5

Google

I have been working with Michelle Bonnet on resolving various property issues. She is professional and efficient in both her communication and action. Michelle is transparent, and she makes an effort to be helpful and solve problems. I am very satisfied with such excellent customer service!

Andrew · 21 October 2023

Agent replied · 25 October 2023

We are so pleased to hear that you have been very satisfied with our Property Manager Michelle! Thank you so much for taking the time to leave a positive review.

5/5

Google

I’m so grateful to the whole team at Duncan Yeardley. They made the entire process of selling my mother’s property so easy, from the valuation, to handling a complicated chain, right through to handing the keys over. Thank you so much for making a tough time a whole lot easier.

Mark · 22 August 2025

Agent replied · 22 August 2026

Thank you so very much Mark, for entrusting us with the sale of your mother’s property. We are so pleased to hear the team were able to help ease the stress for you at such a tough time, and your lovely feedback is hugely appreciated.

5/5

Google

My first time working with Duncan Yeardley and I wouldn’t hesitate to recommend them. As soon as Marney walked in the door I loved her attitude. She really listened to us with regards to what house we’re looking for, and also found the perfect buyer for our current property. Thank you!

Emily · 22 August 2025

Agent replied · 22 August 2026

What lovely feedback, thank you so much! Your kind words and recommendation for Marney and the team means a lot and we’re thrilled to be helping you with your moving journey.

2/5

Google

Unfortunately not a good experience for us. We had our house on the market with DY for 14 weeks and didn’t get one offer. We then changed estate agents and SSTC within 6 days and had 3 offers on the table. We regret not going with our second choice of estate agents from the beginning as we wasted over 3 months with DY, as we were tied into a contract. Who knows what they were telling viewers as they had to ask us after over 8 weeks to confirm our parking situation. We also got told misleading feedback which wasn’t even for our house we found out in the end! They had no respect or care for our house, so if you’ve got a small 2 bed terraced, don’t bother. I believe they’re only interested in the big houses that make them more money. Luckily they didn’t get a penny out of us.

Lucy · 25 July 2024

Agent replied · 23 October 2024

We are so sorry to hear that you weren’t happy with the service provided when marketing your home for sale, and your feedback has been taken on board. Despite arranging several viewings, we were also very disappointed not to have been able to secure an offer for you. We are pleased however that you now have a buyer and wish you all the very best for the future.

5/5

Google

We have had so much trouble finding a house that accepts a dog, since January, let alone all the issues with COVID. Duncan Yeardleys Pamela was amazing, she always kept us in the loop, giving us updates on the market and this week she found us a house! we couldn’t of done it without her and we are so grateful. Amazing service from Pamela!PositiveResponsiveness, Quality, Professionalism

Amy · 27 July 2021

Agent replied · 9 March 2024

Thank you so much for taking the time to leave such a lovely recommendation for Pamela and our lettings team. We're delighted that they were able to help and we hope you will be very happy in your new home!

5/5

Google

Great experience from start to finish ! thanks to Vivien, the entire process of renting an apartment was simple and pleasant! She was incredibly supportive! I would definitely recommend DY

Karolina · 22 August 2024

Agent replied · 26 July 2024

This is music to our ears! We always aim to make the moving process smooth and simple and are so pleased that you appreciated Vivien's support. Thank you!

5/5

Google

Exceptional customer service from both Judy and Callum. Helped us navigate through a very sensitive and difficult situation with understanding and respect, while still securing a great price.

Jennifer · 13 March 2026

Agent replied · 13 April 2026

Thank you so much for trusting us during a difficult time, Jennifer. We're so pleased we could help in such a positive way, and wish you all the very best going forward.

5/5

Google

My sister and I used Duncan Yeardley to sell our late fathers house. All of the staff were very professional and empathetic from start to finish. Staff member's were knowledgeable, helpful and went above and beyond to do the best for us. I would highly recommend using them. Thanks everyone!

Nicola · 22 August 2025

Agent replied · 10 November 2024

Thank you very much, Nicola, for entrusting us with the sale of your late father’s home. We really do appreciate your kind feedback and recommendation.

5/5

Google

I used Duncan Yeardley to sell my flat recently and they were amazing! They helped me through the whole process and honestly couldn't have been nicer and more attentive. Special mention goes to Mandy and Ashleigh who were both AWESOME. Thank you so much for making this experience so easy!

Sam · 22 August 2025

Agent replied · 12 January 2025

What an awesome review! Thank you so much, Sam! It’s been our great pleasure and we really do appreciate being given the opportunity to sell your property.

5/5

Google

We originally bought this house via Duncan Yeardley and had a really positive experience so decided to sell with them when the time came. Everyone at the company has always been friendly, polite and helpful in guiding our sale, especially Lee initially, Allisson who did a large number of our visits and then Judy and Gina who we worked with closely throughout.

John · 24 February 2022

Agent replied · 25 October 2023

Thank you ever so much for your continued loyalty. We really appreciate you coming back to us and for the lovely feedback.

5/5

Google

My husband and I are first time renters, and we had such a wonderful experience with Duncan Yeardley, especially Pamela and Caroline! We worked extensively with Pamela, and she made the process so smooth from start to finish! They were so understanding and personal. It felt like a really close Family run business, but still Professional! They also gave us a beautiful gift when we moved in! Thank you so so so much!

Thelma · 27 March 2019

Agent replied · 25 October 2023

Thanks Nneka for the wonderful feedback. We're really pleased that you enjoyed our friendly and professional services.

5/5

Google

I recently let a property through Duncan Yeardley and couldn’t be happier about the service. A stressful situation was made quick and easy thanks to Vivien and the team

Ross · 22 August 2024

Agent replied · 8 December 2023

Thank you very much for the super review and for the opportunity to let your property.

5/5

Google

As a landlord I am very satisfied with the service provided. Perfect communication, fast response to any issues. Very professional and polite service. Definitely recommend, Jessica is fantastic !

Witold · 22 August 2024

Agent replied · 16 December 2023

Thanks for the fantastic review! We're over the moon knowing we hit the mark with a perfect service. Your recommendation means the world to Jessica and the team.

5/5

Google

Would highly recommend renting through DY Jess was efficient and took time to answer any questions, Liz in property management is brilliant overall communication very good with the team!

Jordan · 22 August 2024

Agent replied · 17 March 2024

Thank you so much for your glowing review and spreading the good vibes! We're thrilled to hear you've had such a positive experience with our team.

5/5

Google

My experience in buying my first home with DY Bracknell was very smooth and pleasant. Anastasia Davis did the initial viewing and from there on, all communication was …

Lakshmi · 22 August 2024

Agent replied · 9 May 2024

Happy new home! We're so pleased we could be a part of your first home buying experience and delighted to hear that it was such a good one! We wish you every happiness for the future.

5/5

Google

Vivien supported us throughout the entire process of moving into our new home. She kept us informed at every stage, offered helpful advice, and was always quick to respond to any questions. Her willingness to assist made everything much …

Oxana · 22 November 2025

Agent replied · 22 August 2026

Thank you so much for the wonderful review, Oxana! It’s great to know that Vivien's willingness to help made the move smoother for you. We really appreciate your recommendation and are thrilled your experience with Duncan Yeardley was so positive. Wishing you lots of happy memories in your new home!

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Awards

The Trusted Agent 2026 results for Duncan Yeardley Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Duncan Yeardley Estate Agents Bracknell won awards at The British Property Awards in four years, most recently 2025.

British Property Awards winner in four years: 2025, 2024, 2023, 2021.

British Property Awards by year, 2025 to 2021

Source: The British Property Awards winners lists, as published, linked by year.

About Duncan Yeardley Estate Agents Bracknell

Established in 1987, we are Bracknell’s most established estate agent helping homeowners, landlords, buyers and tenants in the Ascot and Bracknell areas. Owner Nick Thring took over the business in 2012. Never standing still, we soon expanded to provide a full suite of letting services too with Helen, Nick’s sister, and Charlotte, Nick’s wife at the helm. A real family affair! From a team of just two, the company has grown significantly in recent years to boast a superb team of local property experts. And, we’re not stopping there. In 2021 we expanded and now have an office in Ascot to help even more people with their home moves. We can strongly say our foundation for being local experts is solid. We’re local residents who play an active part in the community and our children go to local schools. Several long-standing team members have been part of our story for many years and we always encourage progression, development and training so our people are the best they can be. With our great culture and work ethic, we always put our customers at the heart of what we do. We’re lucky to have people who are genuinely passionate about property, and we’re often complimented for going the extra mile. We hope to do that for you too!

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Questions about Duncan Yeardley Estate Agents Bracknell

Has Duncan Yeardley Estate Agents won any awards?

Yes. Duncan Yeardley Estate Agents Bracknell won Platinum in The Trusted Agent 2026 awards. It also won Gold for Estate Agent in Bracknell and Gold for Letting Agent in Bracknell at The British Property Awards 2025, and 8 other industry awards since 2021.

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