Trusted Agent profile · Bracknell · Berkshire
Verified
★★★★★
1,544 reviews across 3 platforms
9 Crown Row, Crown Wood, Bracknell, Berkshire, RG12 0TH
Duncan Yeardley Estate Agents's office in Bracknell, Berkshire, at 9 Crown Row, is rated 4.9 out of 5 across 1,544 reviews on three platforms, including 1,191 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of two awards Duncan Yeardley Estate Agents won in 2026.
1,191
Reviews on Google
This office
155
Reviews on Facebook
This office
198
Reviews on Trustpilot
Business-wide
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Established in 1987, we are Bracknell’s most established estate agent helping homeowners, landlords, buyers and tenants in the Ascot and Bracknell areas. Owner Nick Thring took over the business in 2012. Never standing still, we soon expanded to provide a full suite of letting services too with Helen, Nick’s sister, and Charlotte, Nick’s wife at the helm. A real family affair! From a team of just two, the company has grown significantly in recent years to boast a superb team of local property experts. And, we’re not stopping there. In 2021 we expanded and now have an office in Ascot to help even more people with their home moves. We can strongly say our foundation for being local experts is solid. We’re local residents who play an active part in the community and our children go to local schools. Several long-standing team members have been part of our story for many years and we always encourage progression, development and training so our people are the best they can be. With our great culture and work ethic, we always put our customers at the heart of what we do. We’re lucky to have people who are genuinely passionate about property, and we’re often complimented for going the extra mile. We hope to do that for you too!
The Trusted Agent 2026 results for Duncan Yeardley Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bracknell office, from every platform, shown as written. First names only.
5/5
TrustpilotI lived at summit house from 2023 to…
I lived at summit house from 2023 to 2025 the flat I had was great and the service from Duncan yeardly was exceptional any problems I had were dealt with very quickly and efficiently A very special thanks to Jan ⭐️⭐️⭐️⭐️⭐️ always on the end of the phone if needed and always willing to help where ever needed thank you .
5/5
TrustpilotI thank the Bracknell branch of Duncan…
I thank the Bracknell branch of Duncan Yeardley and, in particular, Vivien for making my flat rental experience a pleasant one. I needed to secure a place quickly and Vivien made it possible providing rapid assistance and excellent guidance throughout the process. Communication was prompt and precise. The professional and caring approach ensured everything went smoothly. Thank you.
So pleased we could help to secure you a new home! Thank you very much for the lovely feedback for Vivien and our lettings team.
5/5
GoogleWe bought our current home through Duncan Yeardley with Judy. We’re now ready to move again after 10 years and because we had a good experience with Judy selling us our home, we decided to sell through them again. They’ve managed to sell …
This is such a wonderful review, thank you! It means the world that you came back to us after 10 years, and we're absolutely delighted Judy could be part of your journey again. The fact that she knew exactly what you'd love says it all … More
5/5
GoogleVivien has been amazingly helpful - quick responses to questions, even out of hours, and has made the daunting step of renting somewhere for the first time very easy 😊. Thank you Vivien and team! …
Thank you Claire, for the wonderful review! We are delighted to hear that Vivien helped to make your first experience of renting such an easy and positive one. Enjoy your new home!
5/5
TrustpilotGreat Staff
Great Staff! Just wanted to say a huge thank you and recommendation for Anastasia, Jasmine and Kate. Service have been highly professional and fast feedback to turn around viewings and offer. Highly recommend this team if you are looking to buy a new property!
5/5
GoogleDuncan yeardley have provided us with great service whilst we have been looking for a flat! Especially Judy who was our main point of contact for the property we were interested in. Whilst in the buying process we have seen many properties …
Thank you for the glowing review! We're thrilled to hear that Judy and the team have been so helpful and supportive on your first home-hunting adventure. Here's to the wonderful memories you will create in your new space!
5/5
GoogleHad a great experience with the Duncan yeardley team from the start. Liam and Lee were great for the valuation and got the whole process moving nice and smoothly, both great assets to the company! Also Judy was fantastic with the viewings …
What wonderful feedback, thank you! We're so pleased to hear that the team worked together to make the whole process such a positive experience for you. We really do appreciate the opportunity.
5/5
GoogleAfter careful consideration I decided to use DY to sell my property, I made the right choice. I have mainly dealt with Tom, Mandy & Michelle who have all been efficient, professional & kind throughout the whole process. I was kept informed …
Thank you very much for the opportunity! We're delighted to hear you have been so happy with the service provided by our sales team and really appreciate the recommendation.
5/5
TrustpilotI would recommend Duncan Yeardley
DY recently sold our family home and I would like to thank Karen, Rebecca, Callum and the rest of the team for their professionalism . We had a few delays on the way but DY got the sale through, many thanks
5/5
GoogleVivien was very helpful all the way from arranging a viewing to signing the contract
Congratulations on finding your new home! We are so pleased that Vivien was able to help and make the whole process such a smooth one for you.
5/5
FacebookAfter purchasing my maisonette from DY 6 years ago, it was an easy decision to sell through them (& I’m now purchasing again from them). A fantastic team, someone is always available to speak to or will call you back. Communication is brilliant, they really understand and take on board your needs. Lucy Morrison has been an excellent support throughout and has gone above & beyond to meet our needs. Thank you so much! I highly recommend DY to anyone looking to buy or sell.
Thank you ever so much for the lovely recommendation and your continued loyalty! It’s greatly appreciated by all of the team.
5/5
GoogleMy experience with Duncan yeardley was excellent! Jensen in particular was very easy to talk to and knowledgeable in what he does. An all round great chap. Would definitely recommend DY to anyone!
"An all round great chap" - we couldn't agree more! Thanks so much for the kind words, Barney. We really appreciate the recommendation and hope to be able to help you again!
5/5
GoogleWe had a fantastic experience with Duncan Yeardley estate agents, they were not our selling agent but were involved with our purchase. Initially Lucy Morrison was fantastic with communication and they always acted with the best interest of their vendors in mind. When the purchase was agreed we had a very rocky path in getting the transaction through to completion with 3 broken chains at the bottom. Throughout this process Gina Overington was fantastic and kept us informed every step of the way. We dealt with 3 estate agents ‘sales progression’ departments and Gina was far and away the best, she actually progresses and pushes sales forwards rather than just forwarding emails from solicitors. In this day and age where you can question if Estate Agency is a commodity sale the extra value Gina brings justifies the fee. We would not hesitate to use DY for our sales in the future
Thank you Nick for taking the time to leave such a fantastic review for our team. It's incredibly rewarding to hear that you experienced great service all the way through the process and to have it confirmed that our dedicated Sales Progressor Gina is worth her weight in gold!
5/5
TrustpilotJudy from DuncanYeardley took notice of…
Judy from DuncanYeardley took notice of the sort of property and the area our Son was searching for. He has now found his ‘ perfect house’ thanks to her help which was professional, but with a non pushy approach. I would not hesitate to reccomend Judy and Duncan Yeardley to anyone buying/selling property.
Thank you so much for the wonderful review and recommendation. We're delighted that Judy was able to help your son find his perfect home and we wish him every happiness there.
5/5
FacebookI recently used Duncan yeardley to let my flat Originally I contacted Mandy who was very personable and explained the current market and my options of selling and letting, I decided to let my property and was put in touch with Jessica who went above and beyond to find me the right tenant and we agreed on a realistic monthly rental which was achieved. The property went live on a Monday and was let by the Wednesday, 3 viewing 3 full price offers Jess has explained everything so clearly and I would definitely recommend using Duncan yeardley for both sales and letting they were fantastic and very reasonable/competitive with their rates etc and the staff are very happy and knowledgable of the local market Thank you Mandy and Jess
Thank you so much for the recommendation. We're delighted that Jess and Mandy were so helpful and that we have successfully let your property!
5/5
GoogleExcellent service throughout. Tom was just amazing & brilliant at his job. After months of search for our family home, I am glad we came across Duncan Yeadley. Tom helped us to finish the purchase process within weeks. Couldn't be more …
We have to agree, Tom is brilliant at his job! Thank you very much for your kind words and recommendation, it means a lot to Tom and the whole team. Happy new home!
5/5
GoogleI recently used Duncan Yardley to find a rental property, and I couldn't be more pleased with the experience. Vivian and team was incredibly responsive and attentive to my needs, taking the time to understand exactly what I was looking for. …
This is wonderful to hear and exactly the service that Vivien and our lettings team strive to deliver every time. We're delighted that we have been able to help secure your new home and wish you every happiness there!
1/5
GoogleUtterly useless. Terrible communication skills. A different agent with each viewer. One turned up having locked her bag in another property. Another turned up 10 minutes late for a viewing (I was walking my dogs and saw). We had a very keen 2nd viewing who went away with lots of questions. These were never passed on to me and we never heard back from the people. Would not recommend.
We can only apologise for the experience that you have outlined here. We pride ourselves on providing a high level of service and your comments have been taken on board to ensure any required improvements are made. We will always endeavour to resolve any issues swiftly, as soon as we are made aware of them.
5/5
GoogleThe service was very good. Vivian & Jessica are both very helpful and all stuff amazing. The company is great enough to deal with.
Thank you so much, Nancy. We’re so happy to hear you had such a good experience with our lettings team. It’s been a pleasure helping you, and we really appreciate your lovely review.
5/5
GoogleLiam has been very helpful. Highly professional and responsive. All queries resolved quickly :) Agency is using online tools for almost everything which has made life easy. Highly recommended! It has been 6 months now and the property management team has been very helpful. Special thanks to property manager Jan for on time resolution, quick response to all my queries :)
Thanks so much, Vikash, for the great feedback and recommendation for Liam and our Lettings service. So pleased it’s been an easy process!
5/5
FacebookI can honestly not recommend Duncan Yeardley enough. This is the 2nd time we have used them over the years and as before the team was super friendly and patient but i have to say having Gina who is the sales progressor this time to deal with throughout has been amazing. Gina is so patient, friendly and fantastic she is worth her weight on gold! She has put up with my constant chasing and calmed me down on a number of occasions. I honestly don't know what I would have done without her. We have now managed to exchange on our dream house and i can't be more thankful for all that Gina has done for us. Thank you Gina and team DY! x
Thank you so much for the fantastic review and recommendation. Gina really does work her socks off to get people to completion and it's feedback like this that helps to make the hard work so worthwhile. We all wish you much happiness in your new home 😊
5/5
GoogleAfter careful consideration I decided to use DY to sell my property, I made the right choice. I have mainly dealt with Tom, Mandy & Michelle who have all been efficient, professional & kind throughout the whole process. I was kept informed … More
Thank you very much for the opportunity! We're delighted to hear you have been so happy with the service provided by our sales team and really appreciate the recommendation.
5/5
GoogleGreat experience with our agent Wiktoria from Duncan Yardley. She helped us secure a viewing of the property and also spoke to the landlord to allow my wife to view it online, which really helped us make a confident decision. Wiktoria …
Thanks so much for your review, Bala! Really pleased Wiktoria could help in this way, we know how important it is to have everyone on board before making such a big decision. We really look forward to guiding you through so you can be settled in by summer. Thank you for letting us be part of your journey!
5/5
GoogleVery impressed from the service I got. Friendly, patient and helpful! Great for a first time buyer like me!
Buying your first home is such a big milestone, so we’re really pleased the team helped make the experience feel friendly, patient and supportive. Thank you for the lovely feedback, Josh - we wish you lots of happiness in your new home!
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Yes. In The Trusted Agent 2026 awards: Duncan Yeardley Estate Agents, Bracknell won Platinum; Duncan Yeardley Estate Agents, Ascot won Gold.
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