Trusted Agent profile · Bracknell · Berkshire
Verified
★★★★★
1,543 reviews across 3 platforms
9 Crown Row, Crown Wood, Bracknell, Berkshire, RG12 0TH
Duncan Yeardley Estate Agents's office in Bracknell, Berkshire, at 9 Crown Row, is rated 4.9 out of 5 across 1,543 reviews on three platforms, including 1,191 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of two awards Duncan Yeardley Estate Agents won in 2026.
1,191
Reviews on Google
This office
155
Reviews on Facebook
This office
197
Reviews on Trustpilot
Business-wide
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Established in 1987, we are Bracknell’s most established estate agent helping homeowners, landlords, buyers and tenants in the Ascot and Bracknell areas. Owner Nick Thring took over the business in 2012. Never standing still, we soon expanded to provide a full suite of letting services too with Helen, Nick’s sister, and Charlotte, Nick’s wife at the helm. A real family affair! From a team of just two, the company has grown significantly in recent years to boast a superb team of local property experts. And, we’re not stopping there. In 2021 we expanded and now have an office in Ascot to help even more people with their home moves. We can strongly say our foundation for being local experts is solid. We’re local residents who play an active part in the community and our children go to local schools. Several long-standing team members have been part of our story for many years and we always encourage progression, development and training so our people are the best they can be. With our great culture and work ethic, we always put our customers at the heart of what we do. We’re lucky to have people who are genuinely passionate about property, and we’re often complimented for going the extra mile. We hope to do that for you too!
The Trusted Agent 2026 results for Duncan Yeardley Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bracknell office, from every platform, shown as written. First names only.
5/5
GoogleMy partner and myself had a great experience working with Duncan Yardley, thanks to Vivien for being so helpful throughout the process. She made everything very easy for us. We highly recommend Duncan Yardley as an estate agent.
Thank you, Mercy! We’re so grateful for your lovely review and recommendation, and very happy to hear you’ve had such a positive experience.
5/5
GoogleThe team at Duncan Yeardly were fantastic throughout the sale process. Anastasia was our contact and kept me updated throughout always returning calls. Timely communication is so important. Having bought and sold a number of properties over …
Thank you so much, Neil, for taking the time to leave such a glowing review for Anastasia and the team. We are thrilled to hear you had such a fantastic and superior experience and really appreciate having had the opportunity to help with your sale.
5/5
GoogleWe’d like to give a special mention to Wiktoria, who has been amazing throughout our house purchase. She kept us updated at every stage, always communicating clearly. Wiktoria is very knowledgeable & also very professional and approachable. …
Thank you so much, Hayley! Your lovely feedback for Wiktoria is very much appreciated and we are so pleased to hear that she has helped to make it such a positive experience for you.
5/5
GoogleI had an excellent experience working with Vivien. She is always polite, professional and provides all the necessary information well in advance. Everything is explained clearly and in detail, which makes the whole process much easier and …
Thank you so much for your kind words! We’re delighted to hear that Vivien made the whole process clear, stress-free, and enjoyable, she’ll be so pleased to know her efforts have been appreciated. Thank you again for your recommendation, it really means a lot!
5/5
GoogleWe’ve had a good experience with Jess and Vivien so far. They’ve been professional, quick to respond and very patient throughout the process of renting the property. Thank you both for your help ❤️🙏🏻
Thank you for the lovely feedback, Flavia. It’s great to know you’ve felt well looked after by Jess and Vivien when searching for your new home.
5/5
GoogleLocal and great!. From the first meeting (with Lee), through the sale process and the ups and downs, that inevitably happened, Callum, Judy, Charlotte and Jenny were professional, proactive, responsive and above all made me feel as if they cared. (Not what I expected ). I would recommend Duncan Yeardley whole heartedly - a fantastic (unexpected), honest and trustworthy firm. I really appreciated everything they did and the time they took to keep me informed along the Sale journey. If selling in Bracknell look no further.
We are so pleased that we have been able to exceed your expectations! Thank you very much for giving us the opportunity to sell your home and for the wonderful feedback and recommendation.
5/5
GoogleHad a fantastic experience with DY. Jessica Schofield is the best agent that I have had the pleasure to work with. She is very attentive. From our first contact with DY, Jess has been in constant communication with us, walking us through the process of renting a property, providing us with updates, and answering any questions we might have. She is very welcoming, helpful and professional. Huge thank you to Jess for making our move so seamless and stress free!
You have summed up Jessica wonderfully! A true professional who always strives to go the extra mile. Thank you so much for the lovely feedback and for choosing to rent with Duncan Yeardley.
5/5
GoogleI’ve been renting with them for 3 years now and it’s always been a smooth experience. Renewals are easy, and Jan is super quick and helpful whenever a maintenance issue comes up. Highly recommend
Thank you so much for the 5-star review, Adeel! We’re delighted to hear the last three years have been smooth and stress-free. We really appreciate the recommendation and look forward to looking after you for as long as you need us.
5/5
GoogleI have viewed and signed my tenancy agreement, Vivien Reed-Harrison was a delight and helped direct me in my first rental property for 25 years. I would highly recommend Vivien and her colleagues at Duncan Yeardley, Bracknell.
We’re so pleased that Vivien and the team could help to make to make this experience such a smooth one for you. Thank you for the lovely feedback!
5/5
GoogleI had an amazing experience working with Vivien during my recent property search. From the very beginning, she was incredibly professional, attentive, and genuinely committed to helping me find the perfect rental. Vivien made the whole …
Congratulations, Robert! We are so pleased to hear that Vivien has provided such a first class service to help you find your new home. Your feedback and recommendation are very much appreciated and we wish you every happiness for the future!
5/5
GoogleHighly recommend this company. Vivien has been very helpful with myself and my partner. She is very polite and professional. So anyone who would like a company to help with there moves I would highly recommend these.
Thank you so much, Max! Your positive feedback and recommendation for Vivien and the team is very much appreciated. Happy new home!
5/5
GoogleWe had an excellent experience with this estate agency, thanks to the outstanding service provided by Vivien. She was incredibly friendly, professional, and efficient throughout the entire process. Vivien went above and beyond to assist us, …
Thank you for your lovely feedback! We’re so pleased to hear that Vivien made such a positive difference to your renting experience and that her dedication helped you secure your new home. Wishing you all the very best in your new place!
5/5
TrustpilotAn experience that was unexpected.
Local and great!. From the first meeting (with Lee), through the sale process and the ups and downs, that inevitably happened, Callum, Judy, Charlotte and Jenny were professional, proactive, responsive and above all made me feel as if they cared. (Not what I expected ). I would recommend Duncan Yeardley whole heartedly - a fantastic (unexpected), honest and trustworthy firm. I really appreciated everything they did and the time they took to keep me informed along the Sale journey. If selling in Bracknell look no further.
We are so pleased that we have been able to exceed your expectations! Thank you very much for giving us the opportunity to sell your home and for the wonderful feedback and recommendation.
5/5
GoogleMy experience with Duncan Yeardley Estate Agents when renting a flat was outstanding, and I’m incredibly pleased with the service I received. Jess ensured that the process of renting a flat was straightforward and trouble-free. She patiently addressed all my inquiries and concerns and was readily available whenever I needed assistance. Her attentive and supportive approach instilled confidence in me throughout the rental process. Furthermore, the Duncan Yeardley team efficiently handled all the necessary paperwork and administrative tasks, ensuring a seamless experience. I highly recommend their services to anyone seeking to rent a flat. Many thanks Andre & Flavia
This is absolutely wonderful to hear! We’re delighted you had such a positive experience renting a property through Jess and the team and we wish you much happiness in your new home.
5/5
GoogleI recently had the pleasure of working with Vivien from Duncan Yeardley to rent my first flat, and I cannot express how impressed I am with the level of service I received. From start to finish, Vivien went above and beyond to make the renting process a smooth and enjoyable experience. Communication was a standout feature of working with Duncan Yeardley. They were always available to answer my questions, promptly returned calls and emails, and kept me updated throughout the entire process. This level of responsiveness made me feel valued as a client and provided a sense of trust and reliability that is crucial in the real estate industry. Thank you, Duncan Yeardley for your outstanding service and for making my renting experience a streamline one! Many Thanks, Olivia
Thank you so much for the wonderful feedback! We really appreciate you acknowledging Vivien’s efforts to go above and beyond when helping our tenants find a new home, and we wish you every happiness there.
5/5
GoogleWe are currently buying our house through Duncan Yeardley and have received fantastic customer support/service from everyone working there. We have worked a lot with Millie who has been great at finding us properties in the area and always has a smile on her face and is very informative when showing us round.
Thank you so much for such a kind review, Rory. We're really pleased the whole team have hit the mark - and it's great to hear Millie's warmth and expertise have made the process that much more enjoyable. We can't wait to hand over the keys!
5/5
GoogleMandy was absolutely amazing and helped us find the PERFECT home for our family. Could not be happier. Thank you Mandy!
We’re over the moon that Mandy helped you find the perfect home for your family, Madalina. She’ll be absolutely chuffed to hear how happy you are. Wishing you lots of amazing memories in your new home, and thank you for trusting us to be part of such an exciting new chapter!
5/5
GoogleI can’t recommend Ashleigh at Duncan Yeardley highly enough for her exceptional service in selling our house. From the very beginning, Ashleigh was knowledgeable, proactive, and incredibly helpful. Her expertise and insight into the local …
Thanks very much Chris for the review. We're delighted that you enjoyed our professional service.
5/5
GoogleVivien has been amazingly helpful - quick responses to questions, even out of hours, and has made the daunting step of renting somewhere for the first time very easy 😊. Thank you Vivien and team! …
Thank you Claire, for the wonderful review! We are delighted to hear that Vivien helped to make your first experience of renting such an easy and positive one. Enjoy your new home!
5/5
TrustpilotThank you :)
Things got off to a great start with Duncan Yeardley selling our property with several viewings, early offers and even a bidding war. To say there was a bit of a lull whilst the conveyancing progressed would be a understatement. I have to admit DY did say it would take 20 weeks and they weren't wrong. I have no idea how it can take so long, it was much quicker when we only had pen, paper and good old fashioned snail mail!! As each week passed it became more and more frustrating, pehaps a little exacerbated by some staff shortages? There was, however, some light towards the end of the tunnel, in the form of J, the newly recruited Transaction Support member of staff, who hit the floor running, calmed the savage beast (me!) and pushed our rating upto a solid 5 star. She was brilliant!! We had J's direct line, no more pressing 1 for sales, she was responsive and proactive, no more I'll get somebody to call you back, J told me she would call me back and when! She was brilliant, the frustrations of the whole experience, are already a distant memory and I would happily recommend Duncan Yeardley to anyone looking to sell their property in Bracknell and the surrounding areas. Thank you J, and all the team at Duncan Yeardley.
Thank you so much for taking the time to leave such positive feedback for Jenny and the team. We really do value being given the opportunity to sell your home - and your patience during the conveyancing process! Thank you.
5/5
GoogleVery responsive, dedicated, and professional. She made the whole process smooth and stress-free. Highly recommended. Thanks Vivien!
Thank you so much, Andrene! Vivien will be so pleased to hear this. We're delighted it all went smoothly for you, and we really appreciate the recommendation.
5/5
GoogleCompleted on our park home purchase in August. Anastasia was a pleasure to deal with. Very patient with all our questions and very knowledgeable about the park home purchase. Five star service.
Thank you ever so much for the 5-star review and feedback for Anastasia. We wish you lots of happy memories in your new home.
5/5
GoogleHad the pleasure of working with Vivien whilst renting a flat. Vivien is very friendly and helpful which made the whole process very smooth. All issues & questions were resolved promptly. Would highly recommend :)
Many thanks, Samuel, for the 5-star review and recommendation. We’re so happy to hear that Vivien made your experience of renting with us such a smooth process. Happy new home!
5/5
GoogleVivien is the great assistant who is so helpful with all queries. Perfect customer service, great advisor and professional communication this is what you need during changing your place. Well done DY well done Vivien.
Thank you, Jan! Perfect customer service is exactly what we aim for so it’s wonderful to hear that Vivien provided this during your move.
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Yes. In The Trusted Agent 2026 awards: Duncan Yeardley Estate Agents, Bracknell won Platinum; Duncan Yeardley Estate Agents, Ascot won Gold.
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