Every review we hold for the Bracknell Forest office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe're very grateful to the team at Prospect Warfield for supporting us in purchasing our home. From the moment we first showed an interest in the area, they were proactive, responsive, knowledgeable and friendly. It was so reassuring and straightforward to deal with them.
Ben · 6 October 2026
Agent replied · 8 October 2026
Thank you, Ben, for your wonderful review! We're thrilled to hear that our team at Prospect Warfield provided you with proactive, responsive, and trustworthy support throughout your home buying journey. Your kind words about our service and quality mean a lot to us, and we look forward to assisting you again in the future!
★★★★★ 5/5
TrustpilotProspect - Recommend!!
I’ve used Prospect to buy an house, and now as a landlord and they have been great throughout. Special thanks to Shaun, Kelly and Elliott. I choose to use Prospect because they are professional and honest, and aren’t pushy which some agents can be! They are very communicative and friendly and I have enjoyed working with them so far :)
Joy · 19 February 2026
★★★★★ 5/5
TrustpilotNikki Gardner
Nikki Gardner has been very helpful and active whenever we need any support ,thanks Nikki.
Victor · 30 May 2026
Agent replied · 11 June 2026
Hello Victor,
Thank you for the great 5 star review for Nikki! We really appreciate the feedback.
kind regards
★★★★★ 5/5
TrustpilotSt Bernadette!
Bernadette has been amazing in pushing through our sale and purchase. She has always been at the end of the phone to answer queries and always replies to emails very promptly. She has been a calming influence during the whole process. Thank you, Bernadette!
Simon · 25 September 2025
Agent replied · 9 October 2025
Hello Simon,
Thank you for the 5 star review! We're so pleased you had a great experience with 'St Bernadette' :) We hope you are enjoying your new home.
Kind regards
★★★★★ 5/5
TrustpilotGreat property management
I had been with a competitor letting my flat for several years. Everything was disorganised, turnover of staff crazy, communication terrible. As soon as I moved to Prospect, Chloe Reilly has been great. I trusted her, knew she was on top of everything. Very impressed and highly recommended.
Kevin · 15 August 2025
Agent replied · 19 August 2025
Hello Kevin,
Thank you so much for the 5 star review for Chloe! We really appreciate the feedback on her hard work.
Many thanks
★★★★★ 5/5
TrustpilotTop work Prospect!
Second time using Prospect to sell our house. First in Bracknell and second in Sandhurst and they have always been excellent. The Sandhurst team were brilliant from start to finish. They sold our house quickly and managed to push through from sale to completion, within 34 working days. I wouldn't hesitate to reccommend Dan and his team to anyone selling their house.
Carly · 27 January 2026
★★★★★ 1/5
TrustpilotCustomer service after sales
I bought a new build thorugh Prospect in 2024 Oct. I found water leaking and flooring damage in March 25. I sent enquires along with finding from my flooring company and plumper to Prospect a couple times and there 's no response at all. In Sep, again, my surveyor came and found it is caused by an installation issue. I told them again but no response at all.They have a lack of customer 's attention after sales. I remind every buyer to be careful with this company. It 's not a company with a customer care.
Bernard · 10 January 2026
Agent replied · 29 January 2026
Hi Bernard,
Thank you for your review and we are disappointed that the home you received had some damages.
However, during the sales process, you did employ a private snagging specialist to note all errors in the property, which they were able to compile a list of over 99 issues. The builder rectified all of these, which you inspected prior to exchange. The flooring issues and water leaking was not picked up and any that were raised at the time, were satisfied by your final inspection of the property.
You did message us in March 2025, however you did also express that you had bought up those concerns with the builder, as you were in direct contact. We did contact the builder, who also confirmed you had reached out and he was helping solve the issue privately. This also happened again in September 2025, almost a year after we have sold you the home. At this point, we redirected your concerns back to the builder and advised you bring this up through a legal forum with the solicitors, to which we did not receive a response.
We appreciate you are frustrated and we are always willing to help post-completion however, after this point, issues such as these do become a legal issue and can rarely be solved by an estate agent especially when involving bad installation and even more so when you are in direct contact with the developer.
Kind regards
★★★★★ 5/5
TrustpilotI came back from holiday late Friday…
I came back from holiday late Friday night to find a leak in my kitchen. I emailed Nikki Gardener at Prospect at although she doesn't work weekends she was straight on the ball first thing Saturday morning....I had a plumber round and all sorted before midday...would absolutely recommend Prospect and Nikki Gardener...thankyou
Debbie · 8 August 2026
Agent replied · 11 August 2026
Hello Debbie,
Thank you for the kind review for Nikki in our property management team. We really appreciate hearing of the great service you received.
Kind regards
★★★★★ 5/5
TrustpilotGreat work team
Thank you so much Nikki for all your help. Charlotte was exceptional to deal with. Really great team in getting our house let.
Sonia · 19 March 2026
Agent replied · 20 March 2026
Hello Sonia,
Thank you for the 5 star review for Nikki and Charlotte. We really appreciate the feedback.
kind regards
★★★★★ 5/5
TrustpilotThe few years I’ve been with this…
The few years I’ve been with this letting agency, Emily Cross has been so efficient and helpful whenever I needed assistance from them, she always helps get things organised and I couldn’t recommend her enough, she makes me feel look after and valued. Thank you Emily, I will always be grateful how much you’ve helped me.
Alex · 6 March 2026
★★★★★ 5/5
TrustpilotSonam Gurung
Sonam G. is the go to since he understands our language, and needs very well. He's always working hard and going above and beyond to meet our needs. He is well informed on the subject and has your genuine interest at heart. Thanks Sonam!
Ashwin · 5 September 2025
Agent replied · 9 October 2025
Hello Ashwin,
Thank you for the 5 star review for Sonam in our Aldershot office. We're happy he could be there to help you in your search.
Kind regards
★★★★★ 5/5
GoogleI recently rented a new flat in Belsize Park, and it's never an easy or enjoyable process. But Jack from KFH made all the difference in making it as easeful and seamless as possible. From the first time we met him, he was professional, sweet, knowledgeable, and helpful in every which way. He was very responsive to our communications, helped facilitate with the owners and company, and continued to follow up with us after we moved in. Would love to work with him again!
Mohsen · 25 August 2026
★★★★★ 5/5
TrustpilotRental experience
Lynne has been managing my rental property for some time now, and I couldn’t be happier with her service. She is extremely organised, very knowledgeable, and always quick to respond to emails and queries. It’s reassuring to know my property is in capable hands, I’m very happy with the support she provides and wouldn’t hesitate to recommend her.”
Kirsty · 11 February 2026
★★★★★ 5/5
TrustpilotAs a new client in lettings from the…
As a new client in lettings from the landlord side , post finalising all initial details which went very well , I was in the expert hands of Katie Clark regarding the tenant handover processes and checks as well as adjustments and monetary issues . I received a VIP service in every sense with a really quick and polite response , a friendly approach to all questions and a real willingness to solve major and minor issues . real hassle free attitude ! Many thanks Katie !!
Panos · 14 July 2025
★★★★★ 5/5
TrustpilotExcellent service from Marina!
Marina has been an excellent point of contact and has made my experience with Prospect seamless. She is professional, responsive, and always quick to resolve any issues consistently over the years. Communication is clear and efficient, and she genuinely cares about maintaining high standards. I really appreciate her support and would highly recommend her to anyone!
Jack · 19 February 2026
★★★★★ 5/5
TrustpilotConsistent good. Kelly Evans at Prospect....
Kelly Evans at Prospect has looked after several of my tenanted properties over the years. Kelly and the team at Prospect have always provided the highest level of service; fast efficient and issues sorted right first time. Feedback from my tenants has always been consistently high. As a landlord I would recommend Prospect as an agent.
Andrew · 18 February 2026
★★★★★ 5/5
TrustpilotJust completed our first house purchase…
Just completed our first house purchase with Prospect. The staff handled themselves professionally and with due care throughout the entire process. Particularly grateful for the hard work and perseverance of Michael, who was instrumental in achieving a quick turnaround from offer acceptance through to completion. He liaised with me frequently and was more than willing to answer any question I had (of which there were many being a first time buyer).
Mohammad · 24 February 2026
Agent replied · 3 March 2026
Hello Mohammad,
Thank you for the great 5 star review for Michael, we really appreciate it. We hope you enjoy your new home.
Kind regards
★★★★★ 5/5
TrustpilotEasy professional agency
Easy professional agency, my contact with Nikki Gardner has been great. Explained everything and prompt in replying to emails etc.
Aaa · 20 March 2026
Agent replied · 21 March 2026
Good morning,
Thanks for the 5 star review for Nikki. Greatly appreciated.
Kind regards
★★★★★ 5/5
TrustpilotVery happy with our experience from the…
Very happy with our experience from the renting team at Prospect. They are super helpful and thorough. Special thanks to Nikki who is our main point of contact via the landlord. She has been an excellent communicator and responsive to all our concerns/queries. Thank you.
Kirsty · 13 May 2026
★★★★★ 4/5
GoogleColin on the Lettings side is great - always responds promptly and is always willing to help, and even go above and beyond to make things easy for the client. The Management side has been much harder with many more obstacles - I'm hopeful they will catch up to the same high level of service.
Zahra · 25 June 2026
Agent replied · 25 August 2026
We're glad to hear that Colin has been responsive and supportive to make things easier for you. We apologise for the challenges you've faced with the management side and appreciate your understanding. We welcome you to reach out to discuss any concerns further.
★★★★★ 5/5
TrustpilotHelpful, Friendly and Professional
We had a great experience working with Charlotte! As first-time renters, we weren’t sure what to expect, but Charlotte made the whole process smooth and easy to understand from start to finish. She was always friendly, responsive, and happy to answer all our questions, no matter how small. Charlotte kept us updated at every step and really helped take the stress out of the process. Now that we've been handed over to the property manager, we just wanted to say a big thank you for all your support in getting us to this stage. We’re really excited to move into our first rental home, and Charlotte played a big part in making that happen!
Michael · 28 June 2025
★★★★★ 5/5
TrustpilotMy First Removal to the UK
I moved to the UK several months ago and have been renting a home through Prospect. As this was an international relocation, I initially had many concerns, but Lynne has been very supportive from the beginning. She is friendly, professional and always respond to any requests. I trully appreciate her dedication and the excellent service provided.
Kazuki · 12 February 2026
★★★★★ 5/5
TrustpilotA Truly Helpful Letting Agent
Since utilising Prospect and liaising with Nicola (specifically) my experience was brilliant throughout, helpful, responsive, and consistently efficient with her replies. She’s been honest and straightforward at every step, which made everything much easier and far less stressful. I’d happily recommend Nicola to anyone looking for a reliable letting agent.
KC · 23 March 2026
★★★★★ 5/5
TrustpilotProspects has managed my property for…
Prospects has managed my property for over 10 years. Nicola is a fabulous property manager and has managed my property for years
Heena · 26 February 2026
Agent replied · 27 February 2026
Hello Heena,
Thank you for the lovely 5 star review. We look forward to many more years of providing great service to you.
Kind regards
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