Prospect Warfield reviews in Bracknell Forest

★★★★★ 1/5

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ONE TO READ FOR SURE

Taken 8 months for the Property Ombudsman to rule that this disgraceful, bending the truth, say what they want you to hear company to be told that they were in the wrong.PLEASE, PLEASE, PLEASE think twice before putting your property in their hands, or giving them money to supposedly act on your behalf with renting one, for then them to do a VERY bad job, of a thing that I am sure they have lied and said they would do their best for you.They will just do the absolute minimum to get their commission each month, which they denied to me in black and white email, just to get your money.They even tried to lie about me to the Ombudsman that I bullied them when all I did was action something that they gave me again in writing.STAY STAY STAY AWAY from this company.

Simon · 17 January 2022

★★★★★ 5/5

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Thank you

My current property manager Agnese is outstanding. Always helpful, proactive, and gets things done quickly and efficiently. On top of that she is a pleasure to work with. Thank you Agnese!

Ruth · 11 March 2022

★★★★★ 5/5

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Attentative Agent

Harry has been brilliant with assisting myself and my partner into our first rented property. He helped with query we had regarding the property and was quick to respond or call back when we left messages!Thank you again!Amy

Amy · 3 November 2020

★★★★★ 5/5

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10/10 for Lily Sines

Lily has been a really good Property Manager for my flat. She responds quickly when anything requires attention and always keeps me informed about progress.

Cecilia · 21 November 2022

★★★★★ 5/5

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I recently purchased a property through…

I recently purchased a property through Prospect, and my contact for viewings was Abi Heppner. From the very outset, Abi’s service was nothing short of outstanding. She was extremely helpful, and has great knowledge about the local area and the property market in general. This made my experience very pleasant and as smooth as possible.

James · 18 March 2024

★★★★★ 5/5

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Ashleigh Ackermann proactively assisted…

Ashleigh Ackermann proactively assisted me in getting a late check-out report through whilst my normal correspondence was OOO. Very grateful for her sorting this late on a Friday PM!

Suzanna · 25 April 2025

★★★★★ 5/5

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Liz Rogers

As a landlord, I have let my property successfully through Prospect for several years without any issues. The property recently came up for renewal, and Beckie Baxter liaised with both the tenant and myself to find the type of tenancy which would suit us both best at this time. Beckie explained clearly, concisely and professionally what this would entail to both parties, and we were happy to move forward. Beckie has managed this property on my behalf for some time now. She is always professional, courteous, friendly and quick to respond to any issues either I, or the tenant, may have.

Anna · 19 December 2021

★★★★★ 5/5

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Beth is amazing

Beth is amazing! Always so helpful and knowledgeable. Thank you x

EBO · 19 December 2023

★★★★★ 5/5

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We recently were shown around a…

We recently were shown around a property a few times by Abi in Warfield, who was a pleasure to view a property with. She was patient and knowledgeable and is an asset to the Warfield team.

Caroline · 24 April 2023

★★★★★ 5/5

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Best estate agents in Sandhurst

The whole team have been amazing. Sold my house in 10 days. Had viewings within 12 hours and without going live on rightmove. Have been amazing and very supportive. I would 100% recommend Prospect

DawnB · 21 June 2023

★★★★★ 5/5

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Cleaning service provider

I am a cleaning service provider for Prospect, especially for Beckie Baxter who is a pleasure to work with. I find the communication and service from her to be exceptional, she is both organised and efficient, with honesty and a sense of humour (necessary when dealing with certain aspects of property cleaning!). She maintains excellent communication with me, both verbally and via email and keeps me posted on progression of several jobs at once, always on the ball and with a polite and friendly attitude. I wish Beckie every success and hope to maintain a working relationship with her for a long time to come.

Mr · 6 December 2021

★★★★★ 5/5

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Beth was fantastic throughout

Beth was fantastic throughout, professional, attentive and kept us informed the entire time which really ensured the process was stress free

Elliot · 14 March 2023

★★★★★ 5/5

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Beckie Baxter who

Beckie Baxter whoIs our letting manager with Prospect has been amazing As a Tennant she has always been very thoughtful and caring and fair. She is an absolute credit to the company and I cant thank her enough for always being there supporting us and liaising with our landlord She really has been so professional and both my husband and myself cant thank her enough she really is so very good at her job and after years of renting she is like a breath of fresh air Phillippa and colin Simpson

Phillippa · 22 November 2021

★★★★★ 5/5

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Fantastic Service

Fantastic service - professional, prompt and takes away all the stresses involved with property management. Agnese is brilliant and always on hand to help, no matter the issue. Highly recommend.

Mr · 5 March 2022

★★★★★ 5/5

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Look after account brilliantly

Have been using Prospect to look after my property since 2008.

Matthew · 29 October 2025

★★★★★ 5/5

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Effortless Move

Anna Elema was amazing through out the process and made it a very effortless process for me. Also always on the phone at a drop of a hat to help guide and advice me.

Russell · 1 July 2021

★★★★★ 5/5

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Great Customer Experience

Abi was professional, punctual and informative providing a great customer experience.

Ann · 27 November 2023

★★★★★ 5/5

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Excellent

I brought a flat recently through prospect,I cant fault the staff especially Aimee and Callum from Bracknell branch Very helpful when I was looking and Aimee has done a brilliant job chasing things up for me

Maria · 17 December 2020

★★★★★ 5/5

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Maria is one of the best real estate…

Maria is one of the best real estate agents I have ever worked with! Always going an extra mile in order to help and support our needs.

Ian · 28 June 2022

★★★★★ 5/5

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Brilliant Sasha Byrne

Sasha Byrne has been super helpful. Quick to respond to her emails and always goes extra mile to address any issues we put before her.

Emmanuel · 16 September 2022

★★★★★ 5/5

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Excellent service from Prospect

My experience with Prospect has been excellent to date. I currently have my apartment up for sale and so far the process has been managed really well. Grace in particular has been really good on all the house viewings, she's very considerate with people viewing our place and keeps me updated throughout including once the viewing has ended and feedback afterwards. My little boy has taken a shine to her so has affectionately called her 'Grace House Lady' and she's always so great with him!Although our apartment is still up for sale, with how I've been looked after my Prospect so far, I'm more than happy with the service and would recommend anyone to use for their sale/let/purchase.

Steven · 29 September 2021

★★★★★ 5/5

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Really good service.

We recently sold our house and bought through Prospect in Warfield. I cannot praise the staff there highly enough. They were all flexible, helpful and prompt. Our client manager, Beth, was exceptional. She was flexible in fitting her calls and e-mails into our working lives, gave regular updates about the process and her attitude and service was superb. She was approachable and friendly in all of our communications and it felt like she was personally invested in the success of the move. I would highly recommend using Prospect and would in the future if I could bear moving again!

Chris · 29 September 2021

★★★★★ 1/5

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Disgusting state of rental property

When I visited the flat to look around, I was wearing a mask which meant I didn’t realise how dusty it was until I’d moved in. The surfaces were sticky, soft furnishings smelt musty and were covered in dust. The fridge had mould growing in it (not obvious until it was turned on and the smell gave it away) and the inside of the shower unit had mould all over it. Black mould came out of the shower head when turned to one of the other settings. The washing machine also had mould growing in it and I can’t get the mouldy smell out of it. When I complained about it, I was told that it has been ‘domestically cleaned’ and I just needed to leave it in the same state when I moved out (not sure how I’m expected to grow the mould back?!)Numerous things were broken: 2 of the taps on the bathroom had water pouring out of them (they weren’t when I visited the property). The balcony door didn’t open, the shower leaked and one of the cisterns was leaking into the toilet. The hob smoked when I turned it on and the switch for one of the extractor fans was missing.I moved in on a Saturday and tried to contact the Prospect maintenance department immediately to report the issues but no-one picked up. Again on the Monday, I couldn’t get through to anyone until I went into the offices and was given contact details of someone who, yep you guessed it, didn’t pick up. It wasn’t until the Wednesday that someone finally contacted me. When I complained, I was told that I would get a call from someone to discuss who rescheduled it over the course of 3 days and eventually stopped bothering.I’d never rent from Prospect again and am automatically discounting the idea of buying a flat that is marketed by them. AVOID.

Clair · 19 September 2021

★★★★★ 5/5

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Met with Natasha who was extremely…

Met with Natasha who was extremely helpful. Natasha took the time to answer my questions and queries and was very knowledgable. Natasha demonstrated understanding of my situation and additional time for information on a particular property.and went out of her way to provide me with extra resources and various options i could consider when deciding. Excellent customer service

Louise · 6 December 2023