Trusted Agent profile · Bracknell Forest
Verified
★★★★★
1,972 reviews across 3 platforms
11 County Lane, Warfield, RG42 3JP, Bracknell Forest, RG42 3JP
Prospect's office in Bracknell Forest, at 11 County Lane, is rated 4.7 out of 5 across 1,972 reviews on three platforms, including 94 Google reviews rated 4.9.
94
Reviews on Google
This office
35
Reviews on Facebook
Business-wide
1,843
Reviews on Trustpilot
Business-wide
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Every review we hold for the Bracknell Forest office, from every platform, shown as written. First names only.
1/5
TrustpilotSadly had to make a formal complaint…
Sadly had to make a formal complaint about one of their tenants.
Good afternoon, I hope you are well. I'm sorry to hear of this experience. We thank you for your email, please contact the lettings manager Elliott on 01276 538 346 or egarrington@prospect.co.uk for some feedback on this situation. Kind regards
5/5
TrustpilotBernadette was really professional and…
Bernadette was really professional and helpful.
5/5
TrustpilotGreat experience with Beth
We recently purchased a property with Beth, who managed the whole sales process for us. Beth is very personable, responds quickly and helpfully to queries and her knowledge allowed us to move the sale forward when it needed that extra push. If we were buying another property, Beth would be our go to!
5/5
TrustpilotThank you Beckie, excellent service
Beckie and the team provided excellent service during my landlord's contract. It really made things easy for me as a buy to let owner with a busy full time job. Impressed with Beckie's attention to detail, communication and resolving any issues efficiently. Yes I would absolutely work with Beckie and the Prospects team again for any of my future property investments.
5/5
TrustpilotExcellent service
Excellent service and comprehensive feedback. Always prompt and accurate responses from Ashleigh who looks after our property. Can whole-heartedly recommend as a rental agency.
2/5
TrustpilotCharlotte from Prospect was brilliant
Charlotte from Prospect was brilliant. She was very quick to respond to any queries and questions and found the perfect place for me to rent. However, dealing with "goodlord" was a pretty horrendous experience. They are far more interested in trying to sell you insurance, utilities and broadband than anthing else. If being forced to use "Goodlord" be prepared to receive an onslaught of cold-calls, texts and emails, all claiming to be either "on behalf of" or "in connection with" Goodlord.
5/5
TrustpilotCharlotte Morgan was very helpful
Charlotte Morgan was very helpful and kept us updated every step of the way and explaining the whole process.Really appreciate the professional and friendly manner she handled the process for us.
5/5
TrustpilotProspect property management
Nikki Gardner at Prospect is always responsive and handles the many varied enquiries and tasks managing our property professionally, especially our most recent issues.
5/5
GoogleI highly recommend Prospect Estate Agents in Warfield, the contacts I have had have always been positive and the approach of the whole staff team has been very professional and welcoming. Abi was particularly helpful and informative which made house viewings far more productive and efficient.
5/5
TrustpilotTristan gets 5* from us!
Tristan from Bracknell was brilliant in helping my search for a property. I was very specific in my search as it is a long term home. He was punctual, polite and explained the process every step of the way. He is an expert in his filed and I would highly recommend him for any letting requirements as a landlord or a tenant.
5/5
TrustpilotKudos to Kate Smith
Kudos to Kate Smith, who took over the management of my property after a period of time where I was I satisfied with Prospect. She really helped turn the account around and am super happy with the proactive approach to property management. Kate is a pleasure to work with.
5/5
TrustpilotReview Sasha Byrne 2021-2022
I would like to extend our big thanks to Sasha Byrne. She is managing our rent for maybe a year now and she’s always been exceptionally helpful, clear in her communications, responsive, dedicated and always striving to meet our needs and requests. An overall high standard of service. Thanks a lot, Sasha!
5/5
TrustpilotThe experience is great.always can get…
The experience is great.always can get feedback on time when I have requirements.
5/5
TrustpilotBeth Murphy - Prospect
Beth Murphy has been a star and has been very quick and proficient in all her response and organisation
5/5
TrustpilotExcellent Nikki my property manager has…
Excellent Nikki my property manager has always been there when I need assistance.
5/5
TrustpilotVery professional
Natasha helped me look for a property and I was very impressed with her expertise. Natasha is very professional and provided great customer service. I would definitely recommend her to anyone with the search for a property.
5/5
TrustpilotWe cannot fault the first class…
We cannot fault the first class attention to detail and support throughout the selling process of our home. Thank you to Michael, Nicole and Maddie. The process of selling a home can be challenging in the UK and the team has carried us throughout. We cannot say enough positive things about you all.
5/5
TrustpilotChira has been a real trooper for us…
Chira has been a real trooper for us this year. Nothing has been to much trouble and she has responded to every email and phone call. Thanks Chira keep up the great work.
Thank you for your 5 star review!
5/5
TrustpilotChira Gavaghan has looked after my…
Chira Gavaghan has looked after my tenancy in a most professional and courteous manner, always willing to help and follows everything through on time and with excellent feedback.Thank you Chira, Steve17 Oxfordshire Place
Thank you for your 5 star review!
5/5
TrustpilotTennant Feedback
Tennant FeedbackAgnese Reese is the manager for my property, she is always quick to respond to any queries or issues that may arise.She is always very professional and polite, following up after work has been carried out to make sure we are happy with the results.As our property manager, Agnese always ensures we feel valued as tenants.
5/5
TrustpilotHelpful Agency
Sasha has been very helpful and responsive with our queries throughout our tenancy. But in general the overall experience so far with Prospect has been pleasant.
5/5
TrustpilotSasha Byrne
I have been dealing with Sasha Byrne for several months now, supplying a cleaning/clearance service as required for her portfolio. Sasha is polite, friendly and efficient. she provides plenty of business leads and everything goes smoothly as she is so organised.I look forward to dealing with her in the future and wish her all the best.
5/5
TrustpilotAmazing service from Beth
Amazing service from Beth! We felt were were in very good hands, and our experience was smooth sailing and efficient.We would recommend Beth at prospect estate agency for anyone who’s looking to sell their house! We recommend highly.
5/5
TrustpilotVery happy with the Rental Team at Prospect
Sasha Stevens has been handling our rented property`s maintenance , rental agreement and its renewal and we have been extremely pleased with her promptness , efficiency and politeness at all times. She has an eye for detail and any difficult issues have been handled by her with patience and professionalism. We would recommend her and Prospect to anyone and all.
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