Prospect Warfield reviews in Bracknell Forest

★★★★★ 1/5

Trustpilot

Awful awful awful experience

We had an awful awful awful experience the letting assistant manager Betsy Harmer. We are a family of 4 with very young children. We relocated back to the U.K. from Asia and rented a temporary accommodation based on property photos from abroad. 1 week before checking, in my wife wanted to confirm the conditions of the property as she requested to Mrs Harmer, as condition for the tenancy, for the garden to be tidy and the property cleaned. The garden was in horrendous condition. We were concerned that the garden could represent a hazard for the children due to rats or mice. We called and called Betsy and complained about this. She asked us if we were ok to start living in the property until a gardener was found. However, she never solved our problem with the garden. In fact, she asked us to send photos and videos of it, which concerned us as we would have expected for the letting agency to do a check themselves. I found a gardener in 3 hours after checking in and proposed this and gave a quote to Betsy as well as the gardener’s availability to do the work. She said this was not authorised and forbid us to proceed. To protect my family, I decided to hire the gardener myself and pay from my own pocket. Horrendous service from this company and this person. Beyond awful. Do not recommend. In addition, the house was not cleaned, there were numerous marks in the walls. We had to give notice the 1st day. Please do not rent properties with these individuals.

Franco · 23 August 2024

★★★★★ 5/5

Trustpilot

Prospect have been great and Nikki is a…

Prospect have been great and Nikki is a credit to the company as she is always super-efficient in any dealings with her. Well done.

Sonny · 23 December 2024

★★★★★ 5/5

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Top marks to Nikki Gardener

Top marks to Nikki Gardener Nikki is our rental manager and has given us great service. She is always very responsive and quick to help with any issues and problems we have. We could not ask for better support. Thanks

Mr · 23 March 2024

★★★★★ 5/5

Trustpilot

Thanks Beth - highly efficient and happy to help

Beth and her team dealt with the sale of my property. Beth was very responsive and professional throughout the whole process and always happy to help. I would highly recommend Beth and the Prospect team. A pleasure to deal with.

Sonya · 22 March 2024

★★★★★ 5/5

Trustpilot

Flat sale.

Prospect helped me to sell my flat recently....I found them approachable and professional during the sale. In particular Aimee Smith Transaction Support Co-ordinator who kept in touch with me and updated at every stage of the process as well as Adam from the Bracknell branch and Jordan Nixon. I would recommend Prospect when buying and selling and cannot fault the service I received.Thanks for all your helpSue Penna.

Sue · 1 July 2021

★★★★★ 5/5

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Mums bungalow sale

We finally completed on selling my mum’s bungalow after a few ups and downs. Many thanks to Michael, Matt & Beth for your continued support throughout. Great service we will always recommend.

Tracey · 10 August 2024

★★★★★ 5/5

Trustpilot

Excellent service …

Since Kodie became the person responsible for my rental property via Prospect she has been effecient, kind , thoughtful and readily available whenever there has been a problem and with sorting queries.

Joyce · 18 February 2026

★★★★★ 5/5

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Melissa Fisher

As Landlords we have been dealing with Prospect Letting Agency for the last 10 years. They have always been very professional, easy to talk to and very helpful, especially Melissa Fisher who was our point of contact and always happy and willing to sort things out for us. We would not hesitate to recommend her and the agency to any future Landlords or indeed tenants.

Anna · 24 November 2021

★★★★★ 5/5

Trustpilot

Perfect team

Perfect team, helped with so much and answered all my questions would be hard for anyone to top this agency

Sam · 10 August 2025

★★★★★ 5/5

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Really good experience with Beth Murphy…

Really good experience with Beth Murphy on our purchase, very proactive and always kept us informed, very good communication. It was a complex situation but Beth helped us all the way.

Ricky · 21 February 2026

★★★★★ 5/5

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Abi was such a germ when she took me…

Abi was such a germ when she took me round to view a house. Very professional and passionate about her job.

Lucy · 5 April 2023

★★★★★ 4/5

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Very happy with Prospects services…

Very happy with Prospects services provided to my property. Very helpful property manager @Nancy Suri who is always ready to help and support whenever there is a need.

AK · 16 March 2026

★★★★★ 5/5

Trustpilot

Kenny, Prospect

Kenny was friendly, shared all the details and promptly and was punctual. Prospect could arrange the viewing quickly and I’d recommend

SUDHIR · 28 March 2023

★★★★★ 5/5

Trustpilot

Great service…

We have used Marina at Prospect to manage two of our portfolio and she has been an absolute super star. Very attentive and on the ball. Thanks for everything you do.

Rich · 18 February 2026

★★★★★ 5/5

Trustpilot

Thank you so much Abi…

Thank you so much Abi @ProspectCrowthorne, your patience and time in helping us find our ideal home has really been appreciated! Especially all the extra little bits of insight and knowledge you have on the home or area has really been fantastic!Credit to the company.

Husna · 1 November 2023

★★★★★ 5/5

Trustpilot

Lynne Jones at Prospect is superb

Lynne Jones at Prospect is superb. Nothing is too much trouble, she never misses a thing (we have four properties with Prospect) and she's always on the end of the phone

Imogen · 15 February 2026

★★★★★ 5/5

Trustpilot

Thanks to Beth for making it happen in…

Thanks to Beth for making it happen in the end, as a purchaser the conveyance took longer that anticipated due to 3rd party delays. Not an easy job dealing with multiple parties but she got us there, I was literally sitting in the office and ran out with the keys at 4.40pm on moving day! Big thanks to Beth and team!

Susan · 5 May 2022

★★★★★ 5/5

Trustpilot

I only have good words for the support…

I only have good words for the support Nikki has offer me overth years and would definitely recommend using Prospect.

Land · 13 May 2026

★★★★★ 5/5

Trustpilot

Prospect Warfield

I have been dealing with Beth Murphy at Prospect Warfield on selling our late mother's house. Beth has been very professional, honest, and hard-working throughout. She always replied back to my calls and was available to answer any questions or concerns that I had. I can not recommend highly enough. Thank you Beth

Janet · 14 March 2023

★★★★★ 5/5

Trustpilot

Very efficient, contactable & reliable service

Our move (over the last 10 months!) has been littered with issues from the start with a couple of fall throughs. Other Agents and solicitors throughout the chain failing to communicate and often everyone being left in the dark. As we were moving to a new build 200 miles away it has been a very stressful time. Having an Agent that was contactable and reliable was a huge benefit. Mark Horn at Warfield pulled out all the stops to make our move happen. He resold our house within 48 hours of the original sale falling through! Should have used Prospect Warfield from the start.

Mr · 13 July 2024

★★★★★ 5/5

Trustpilot

Julie Jacobs Service is Outstanding

My family and I have rented 2 separate properties through Prospect over the last 4 years. Both times we have been fortunate to have Julie Jacobs as our Property Manager. Every time there has been a maintenance requirement, an urgent repair or administrative tasks to attend, Julie has been super efficient, helpful and quick to help. She has made our whole experience of renting through Prospect 5 star.

Louise · 12 January 2021

★★★★★ 5/5

Trustpilot

I highly recommend Prospects, Warfield

I highly recommend Beth at Prospects Warfield if you are considering moving. Beth is personable, professional, and super proactive, ensuring that everything keeps moving at a good pace. I can hand on heart say that thanks to Beth and the team at Warfield Prospects the process of selling a property was smooth and easy. Thank you so much Beth.

0ofiona0o · 10 July 2022

★★★★★ 5/5

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Natasha was very helpful whilst I was…

Natasha was very helpful whilst I was looking for property in the Ash area. Absolutely no complaints.

Stella · 26 June 2023

★★★★★ 1/5

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Worst company I’ve ever rented a flat…

Worst company I’ve ever rented a flat with in 7 years in the UK

Davide · 24 September 2025