Trusted Agent profile · Bracknell Forest
Verified
★★★★★
2,175 reviews across 3 platforms
36 High Street, Bracknell, RG12 1LL, Bracknell Forest, RG12 1LL
Prospect's office in Bracknell Forest, at 36 High Street, is rated 4.7 out of 5 across 2,175 reviews on three platforms, including 400 Google reviews rated 4.5.
400
Reviews on Google
This office
41
Reviews on Facebook
Business-wide
1,734
Reviews on Trustpilot
Business-wide
Every review we hold for the Bracknell Forest office, from every platform, shown as written. First names only.
5/5
TrustpilotWe have recently exchanged contract for…
We have recently exchanged contract for a property in Winkfield Row. The property was part of a lengthy chain but with the support and dedication of Beth and Betsy this eventually came to completion. We were getting regular updates on the progress of this purchase and they were always responsive to our enquiries.
5/5
TrustpilotKenny
Kenny, thanks for arranging a good viewing
Thank you for your 5* review, Ramya.
5/5
TrustpilotGreat experience!! Great staff!!
We had such a great experience with both the bracknell branch and the maidenhead branch. All the staff were fantastic. We dealt with many agents over the course of a few months and prospect was by far the best!!
5/5
TrustpilotWe have been dealing with Prospect for…
We have been dealing with Prospect for over 20 years as landlords and found the team this time to be excellent. Sasha and Harry quickly found a new tenant and resolved problems with outgoing renter. Good communication, respond to emails and phone calls promptly. Very happy with the service they provide
5/5
TrustpilotI had a viewing with Natasha
I had a viewing with Natasha, who was just so lovely. She answered any questions that I had without hesitation, which made me feel really comfortable. Thanks so much!
5/5
TrustpilotWe had an excellent service from…
We had an excellent service from Michael Sharp during the sale of our house. We were continually updated on progress and kept informed or any changes or when information was required. Very professional and efficient throughout. The sale went through smoothly and we would recommend using Prospect again
5/5
TrustpilotHuge thanks to everyone but special…
Huge thanks to everyone but special mention to beth who helped me buy my first home in 2022! Beth paid excellent attention to detail when I specified what I wanted and was incredibly knowledgeable and reliable from start to finish, highly recommend thank you beth!
4/5
TrustpilotProfessional
Professional, good to work with though a tad bit expensive. Would be happy to work with them in the future. Their rental management services are good too.
Thank you for your great review!
1/5
TrustpilotDon't rent with them.
Hopeless. Lied about what worked when I rented the property, were rude when I questioned the cleaning costs and always took the landlords side against the tenantn. Rent out your property with them but don't rent from them. They are terrible
5/5
FacebookHad a conversation with Callum from the reading lettings team very polite and answered all my questions. Would definitely recommend and use again
Thanks for your feedback Matt!
5/5
TrustpilotKenny very friendly
Kenny very friendly, answered any questions
Thank you for your 5* review, Shane.
5/5
TrustpilotGreat support
Our transaction support coordinator was Aimee Smith. Her help and support really made the process run smoothly and helped alleviate any worries. During our search and the process of finding a buyer we really appreciated the support from Callum, Connor and Adam, and of course Josh from the Bracknell branch.
5/5
TrustpilotHappy That Prospect are our Agents.
We are very happy with the way Prospect conduct business. They always reply to any queries, they are quick to find someone to fix a problem, at the landlord's say-so, and they do regular house checks, which is good too, for all parties.
5/5
TrustpilotSasha Allen
This review is for Sasha Allen, who has been really prompt and helpful ever since the first call. She carefully understood my concern and the urgency of the matter and made sure we got what we want in time.I would definitely recommend their services to everyone who need assistance with Lettings.
5/5
TrustpilotFantastic Service
I just wanted to say Prospect has been fantastic from start to finish on managing my rental property and i have recommended friends to use Prospect for there rental properties. I have received a great service from Julie Robson, Danniella Wylie, Matteo Guarino, Lloyd Richardson and Caroline Jackson throughout the years i have been wih Prospect.
5/5
GoogleI've had a brilliant experience working with and partnering with Harry at Prospect Estate Agents. He helped us rent our property and not only managed to get the best price, he has provided invaluable advice and guidance on how to approach …
1/5
TrustpilotOops
Prospect have a good - high street - reputation. There failure, is in the level of knowledge, attained by their staff. This is an industry wide problem; the employer not caring about local - and indepth - knowledge. Prospect employ children to carry out a very responsive job. ?
1/5
GoogleI've never felt the need to post a review for a company before, but Prospect Bracknell are the WORST company I've ever dealt with. …
We're very sorry to hear of your experience with us, this is not the level of service we aim to provide at all. Our Head of Lettings would like to speak with you regarding the service you received, please could you email marketing@prospect.co.uk with more information.
5/5
TrustpilotDani Smith has been a great help
Dani Smith in the Bracknell lettings office has been a great help to us.We're a month into our tenancy and she's helped to get us settled in and sort some issues at the property. She's dealt with things quickly and has been very communicative.We're now looking forward to enjoying our new home.
5/5
TrustpilotHaving experienced changes to our…
Having experienced changes to our property manager throughout our tenancy, I couldn’t be happier with Saffron. She’s extremely polite and professional with a friendly and approachable attitude - as an ex-lettings agent myself, I know how challenging the role can be at times and I’m always impressed by her service
5/5
TrustpilotNatasha
Natasha found the right buyer for a difficult to sell property. She was always professional, approachable and knowledgeable about the market - and she never gave up!
4/5
TrustpilotThe team at Prospect were very helpful…
The team at Prospect were very helpful in helping us find our flat. They walked us through our options and kept us updated on the progress of our tenancy documents. They’ve been very approachable and straightforward, simplifying what would otherwise be a stressful process.
5/5
GoogleI have let my property with Prospect for almost two years now and despite being contacted by other agents I won’t move away from Prospect. …
We are so pleased that you are receiving such excellent service from the team and thank you so much for posting this great review.
5/5
TrustpilotExcellent
Ellen and Savannah have both been extremely helpful throughout. brilliant customer service and always willing to help. Joe Hart
Thank you for your excellent feedback on Ellen and Savannah in our New Homes team, Joe.
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