Every review we hold for the Bovey Tracey office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotStrongvox , Wedmore
My family and I moved into a Strongvox new build in October last year and we are thrilled with the quality, attention to detail and space of the property - it’s really been a great move . Only one minor issue when we moved in and once reported , somebody came the very next morning to sort it out . I would definitely recommend them .
Ed · 23 March 2021
Agent replied · 17 June 2024
Thank you for taking the time to give your feedback, we really appreciate it and so happy you are thrilled with your home. Best wishes, Jennifer
★★★★★ 5/5
TrustpilotStrongvox Homes - Excellent Service
Having recently moved in to a new build in Wedmore, the entire Strongvox Team have been fantastic and so helpful. From Kate in the Sales Team, to Chris and Dom heading up the site and all the tradesman who have shared the expertise as I have settled in to my first home.... I couldn't have had a better experience. Thank you.
Cassie · 6 May 2021
Agent replied · 17 June 2024
Thank you for leaving a review and mentioning Kate, Chris and Dom, and all the trades, we’ll be sure to share your praises with them. We hope you will be very happy in your new home.
Best wishes, Jennifer
★★★★★ 5/5
TrustpilotHighly recommended
We own one of the 4 bedroom homes in Wedmore and we are really happy with it. The build quality is excellent and any (minor) issues have been seen to straight away. All of the people that we have dealt with have been really friendly and professional. I would highly recommend Strongvox to anyone looking to buy a new build property.
Stuart · 8 March 2021
Agent replied · 17 June 2024
Hi Stuart, I am happy to hear your experience so far is a good one, we all really do value the feedback from our customers and I am thrilled you are settling happy into your new home in Wedmore. Best wishes, Jennifer
★★★★★ 3/5
TrustpilotIf you are going to state that "we will…
If you are going to state that "we will pass this report to customer care and ask them to contact you" It would be good customer service if they actually did? Still no contact after I wrote the initial review?
Nick · 27 April 2023
Agent replied · 17 June 2024
Hi Nick, with only your name provided for this review, unfortunately we are unable to locate your details. If you are able to email customercare@strongvox.co.uk with your contact details? A phone number and email address would be ideal along with your plot number/address and the development name so the team can make contact and assist you with your queries.
★★★★★ 5/5
TrustpilotFirst home purchase
We bought our first home from Strongvox and are so happy. The process from reservation to completion was smooth and communicated well throughout. The house was immaculate with very few and minor snagging which have been responded to quickly and efficiently. We love our new Strongvox home and are very happy here!
Nicole · 3 May 2021
Agent replied · 17 June 2024
Thank you for taking the time to give your feedback, we really appreciate it. We are thrilled to have you as part of the Strongvox customer family. Thank you for sharing your kind words, it means the world to us and to our entire team.
★★★★★ 5/5
TrustpilotThe house is lovely of course
The house is lovely of course! The service from Strongvox site manager Tom very attentive. Hayley, sales manager was professional dedication personified and so friendly and helpful, ensuring the smooth running of the process. An excellent experience.
Mrs · 23 December 2022
Agent replied · 17 June 2024
Thank you for leaving a review and mentioning Tom and Hayley, you’re right, they both are always going above and beyond and we’ll be sure to share your praises with them. We wish you many years of happiness in your new home. Best wishes, Jennifer
★★★★★ 5/5
TrustpilotExcellent service received after buying…
Excellent service received after buying a new home on Paddons Farm development. Any issues were dealt with swiftly and professionally.
The house build, design and layout is very well considered.
Matthew · 10 November 2022
Agent replied · 17 June 2024
Thank you for taking the time to leave a review and share your feedback with us Matthew, we really appreciate it and wish you many years of happiness in your new home. Best wishes Jennifer
★★★★★ 1/5
TrustpilotThis is a Company not to be trusted at…any price. DONOT BUY!
This is a Company not to be trusted at all. We purchased a Deluxe 4 bedroomed detached house in the village of Stogursey in February 2008 - in May 2008 the builders walked off leaving a "bomb site" . The houses they couldn't sell were sold off as Council houses which immediately devalued our property. We have been trying to sell since 2009 and can't!At the end of 2017 they put in a new planning application for extra substandard properties - whatever you do don't buy from Strongvox! You will regret it!
Jane · 16 May 2018
★★★★★ 1/5
TrustpilotAvoid this company. Don't buy anything from them!
I don't know where to start from.. I would like to warn everyone who consider buying a property from this company. I can't believe a company like that can legally operate in the UK. Their customer service is shocking. They haven't soundproofed all flats in a purposely built new block of flats. We have a bought a NEW apartment from Strongvox for £190.000 and the next day of moving in we noticed a massive issue with impact noise caused by people who live above us (ceiling shakes like in an old barn). This noise affects our life and it has turned our life into a nightmare. It is so bad that we have formed a Neighbours Committee in order to act together against them. All the flats on ground and first floor are affected! We even removed a part of the ceiling only to discover that there is no sign of acoustic insulation, acoustic pipe insulation or sound board.Initial analysis made by an independent soundproofing company, that we contacted recently, clearly states that this flat would not pass building regulations for Part E.The only good thing about this is the fact that people here a lovely and issues like that bring all residents together.
JK_87 · 12 September 2017
★★★★★ 5/5
TrustpilotAs a disabled man I have nothing but…
As a disabled man I have nothing but praise for the workmanship and care Strongvox provided me. Every little thing seemed important to them.
Mr · 1 December 2022
Agent replied · 17 June 2024
Thank you for taking the time to leave us a review Gary. We are pleased your experience has been so positive and we wish you many years of happiness in your new home. Best wishes, Jennifer
★★★★★ 5/5
TrustpilotStrongvox has responded to everything…
Strongvox has responded to everything we’ve needed. They did it promptly and efficiently.
Caroline · 6 July 2023
Agent replied · 17 June 2024
Thank you for leaving your review Caroline, we are happy to hear you had a positive experience and wish you many happy years in your new home, best wishes Jennifer
★★★★★ 5/5
TrustpilotVery professional team
Very professional team. From start to finish they look after you
Sumit · 19 June 2023
Agent replied · 17 June 2024
Thank you for the wonderful review and for taking the time to share your feedback with us, we wish you many happy years in your new home.
★★★★★ 3/5
TrustpilotSecond/third attempt to fix snags
Strongvox employee (as opposed to contractor) called to fix three snags, part of the long list we originally had (Laurels @ Cribbs). He looks to have done a good job. Attempts had been made to repair all three before.
Robert · 8 September 2023
★★★★★ 3/5
TrustpilotDisappointed in some areas
We love the house and where it is, the build quality is generally very good and some of the finishing excellent. However with snags and the not following of plans this company does what suits them. It is very disappointing but be aware of this and that their customer service is not up to the standard that they state it is?
Nick · 23 October 2020
★★★★★ 3/5
TrustpilotVisited Sandford site and would suggest…
Visited Sandford site and would suggest they improve their sales representation -the company and their properties werePoorly represented ...obtaining information was like drawing blood !!
Al · 29 April 2019
Agent replied · 17 June 2024
Hi Al, we'd like to better understand your experience and provide the information you're after. Please contact our Sales Director by phone 01823 444055 or email sales@strongvox.co.uk. We look forward to hearing from you.
★★★★★ 1/5
TrustpilotPoor everything
Poor build, poor post purchase rectifications, poor customer experience. Poor ethos.Poor management.Avoid at all cost.
Catherine · 25 January 2021
Agent replied · 17 June 2024
Hi Catherine, we cannot find a record of you as a customer. Please could you contact us at customercare@strongvox.co.uk and we will do our best to help. Thanks.
★★★★★ 1/5
TrustpilotAVOID Strongvox at all costs
AVOID Strongvox at all costs, they are worse than double Pneumonia
Lewis · 18 August 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
