Trusted Agent profile · Bournville
Verified
★★★★★
864 reviews across 3 platforms
235 Mary Vale Road, Bournville, B30 2DL
Oulsnam's office in Bournville, at 235 Mary Vale Road, is rated 4.7 out of 5 across 864 reviews on three platforms, including 105 Google reviews rated 4.9.
Every review we hold for the Bournville office, from every platform, shown as written. First names only.
2/5
TrustpilotRude staff whenever I called to either…
Rude staff whenever I called to either give information or to find out information regarding our purchase. Lots of chasing on my end and they felt lazy. The seller also communicated to us about the lack of customer service and rudeness.
5/5
TrustpilotFiona in Bromsgrove office was…
Fiona in Bromsgrove office was EXTREMELY HELPFUL, thank you
Thanks for taking the time to leave us a five star review. We have passed your comments onto Fiona and we are happy you had a great experiance with us and wish you well in your new home!
5/5
TrustpilotSold & Bought through Oulsnam Droitwich
Have to say the whole team performed 5 *****
Thank you Andrew for your 5 star review, we are so pleased you sold your amazing home through us and no doubt you will be making your next equally amazing!
5/5
TrustpilotSold property with no bother and all…
Sold property with no bother and all went smoothly.
Thank you for taking the time to leave us with a review, we really appreciate it.
5/5
TrustpilotExcellent service throughout
5/5
TrustpilotThe best letting agency...
The best letting agency I ever worked with. Very smooth and easy to follow letting process. Whether you are looking to buy, sell or let a property, this is your go to Agency. Best services, I recommend them.
5/5
GoogleWe were a little nervous about planning to move house during the uncertainty of the impact of covid on the market and the selling and buying process. However, the expert advice, guidance and reassurance from Rachel Andrews and her Oulsnam …
5/5
TrustpilotTimely and expert advice offered with…
Timely and expert advice offered with great kindness and understanding. Excellent customer service from all involved. The agent’s local knowledge was detailed, well informed and insightful. I would definitely recommend and would use them again should I have the need.
1/5
TrustpilotWasn't told the truth regarding…
Wasn't told the truth regarding updates. Poorly handled
I'm sorry you wasn't happy with our services
4/5
TrustpilotWe found the staff helpful and very…
We found the staff helpful and very pleasant
Thank you for your review and we are pleased that you were happy with our service.
5/5
TrustpilotOutstanding service and communication
Outstanding service and communication. Our buyer would say the same.Everyone was happy!
5/5
TrustpilotAll round excellent service buying my…
All round excellent service buying my house!
Thank you for your 5 star review. We are so pleased we were able to help with your purchase and provide you with an excellent service!
5/5
TrustpilotHelpful & Professional
Great team at the office, highly recommend
Thank you for your 5* review. We shall pass your comments on to the team.
5/5
TrustpilotExcellent service from all staff at…
Excellent service from all staff at Oulnams.
Thank you Mr & Mrs Stanley, we appreciate your 5 star review and wish you the best for the future!
5/5
TrustpilotWas sold quite quickly
5/5
TrustpilotVery efficient Droitwich branch.
Very efficient Droitwich branch. Quick sale.
Thank you for your 5 star review, we greatly appreciate you were pleased with our service and we wish you all the best for the future!
5/5
TrustpilotAn estate agent to rely on
Couldn't have been easier. Highly recommend!
Thank you for leaving us a review. Selling a property can be very stressful so it's great to hear we can eliminate this for you. Thank you for your comments.
5/5
TrustpilotExcellent experience throughout the…
Excellent experience throughout the buying process. Lauren keep all parties regularly informed from offer to completion. She dealt professionally with any issues that arose and was always easy to contact.
5/5
GoogleA very professional service. Attentive to our needs. Pleasant staff. Viewing at all times of the day with a member of staff if needed. We have used Oulnam's before and would have no hesitation in recommending them and using them in the future if needed
5/5
GoogleBrilliant service from Rachel, Becky, Karen and Sam. They really went above and beyond to make sure our purchase went through. I would highly recommend them
5/5
TrustpilotExcellent communication throughout…
Excellent communication throughout buying process
Thank you for taking the time to leave our offices with a 5 star review. It is very much appreciated! We wish you all the very best.
5/5
TrustpilotGod service
God service and helpful staff
Thank you very much for your 5 star review. We are very pleased to hear you were happy with our service and found us helpful. I hope you have settled into your home and are happy there.
5/5
TrustpilotSuper communicative and helpful
Super communicative and helpful. Great response times and have made a very stressful search a lot easier.
5/5
TrustpilotThank you for looking after us from…
Thank you for looking after us from start to finish.Our experience has been 100% positive.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
