5/5
TrustpilotProfessional and personable
Trusted Agent profile · Bournville
Verified
Oulsnam Bournville reviews
★★★★★
864 reviews across 3 platforms
235 Mary Vale Road, Bournville, B30 2DL
Oulsnam's office in Bournville, at 235 Mary Vale Road, is rated 4.7 out of 5 across 864 reviews on three platforms, including 105 Google reviews rated 4.9.
Reviews
Every review we hold for the Bournville office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGood communication
Good communication. Pro-active approach to all matters. Good value.
5/5
TrustpilotProfessional service
Professional service , timely replies , very friendly . Brilliant team throughout
Agent replied · 28 May 2023
Thank you so much for your 5 star review which is much appreciated. Thank you for your business and we hope we can assist you again at some point in the future.
5/5
TrustpilotExcellent service
Excellent service. Great communication. We use them regularly to find us tenants.
Agent replied · 25 November 2023
Thank you for this five star review!
5/5
TrustpilotGreat negotiation skills
James and Lisa worked extremely hard in securing our sale and purchase. Thank you to them both
5/5
TrustpilotOulsnam were very helpful in the sale…
Oulsnam were very helpful in the sale of my property in Northfield.
Agent replied · 28 May 2023
Thank you very much for your 5 star review and once again, for your valued business. I hope that you have settled well into your home home.
5/5
TrustpilotFriendly and approachable
Friendly and approachable. Honest advice. Quick sale and help with onward purchase
Agent replied · 28 May 2023
Thank you for taking the time to leave us a review, we very much appreciate it. We hope you are both (and the cats) settling into your new home well.
5/5
TrustpilotProfessional guidance through the sale
Professional guidance through the sale. Great communications fro every team member we contacted. Always up to date with progress. Good sound advice on matters arising. Two Sophie's and Clare extremely helpful.
5/5
TrustpilotGood communication
We were kept regularly updated on progress with the sale.
5/5
TrustpilotReally pleased with Lisa and the staff…
Really pleased with Lisa and the staff at the office, kept me informed and updated, always took the time to answer my questions, would recommend.
5/5
TrustpilotVery helpful
Very helpful. A very positive experience.
5/5
TrustpilotWould recommend
D’arcy offered an excellent level of customer service throughout the process
5/5
TrustpilotGood service
Good service, very friendly, thanks for all members of Roberts oulsnam
Agent replied · 28 May 2023
Thank you for your 5 star review. Customer service is on the top of our list of priorities so we appreciate your feedback.
4/5
TrustpilotWould recommend
were not pushy up front, contact us well, competitive rates, some communication issues with depts talking to each other. Overall very happy and would use again
5/5
TrustpilotProfessional Virtual Support
They keep things professional and friendly especially via email or telephone
Agent replied · 28 May 2023
Thank you for your review that is much appreciated.
5/5
TrustpilotGreat estate agent
Great estate agent. Very professional staff with excellent customer service..highly recommended.
Agent replied · 28 May 2023
Thank you for taking the time to leave us with a review. We are all very hgappy that you were pleased with the service you received!
5/5
TrustpilotI was happy with the sale of our…
I was happy with the sale of our property, good communication.
Agent replied · 28 May 2023
Thank you very much for your 5 star review. Communication is key and we always work hard to deliver this.
5/5
TrustpilotVery good service
Very good service and very good support, always helpful and responsive.
Agent replied · 28 May 2023
Thank you for your 5 star review. Do hope you have settled well into your new home.
1/5
TrustpilotTerrible service with long delays
I recently spoke to Oulsnam regarding a property they had that was avaliable. The letting negotiator took a month and three attempts at contact to get back to me regarding a viewing. Very poor service will avoid in future.
5/5
TrustpilotWould recommend
I found the team to be friendly, knowledgeable and kind. Always available for a chat or would call back asap. Thoroughly recommend. Sue BP
4/5
TrustpilotA good service dealing with rent…
A good service dealing with rent collection and flat maintenance.
Agent replied · 28 May 2023
Thank you so much we appreciate the feedback
5/5
TrustpilotExcellent service
Oulsnam Mosley gave us thorough professional service and also were very friendly, that made our life much easier and were relaxed, I would recommend them anytime
5/5
TrustpilotFrequent communications were very…
Frequent communications were very helpful and informative. Very friendly staff.
5/5
TrustpilotGreat experience
Great experience. Great service. Lovely people. Thankyou so much!!
Agent replied · 28 May 2023
Thank you for your 5 star review. Customer service is on the top of our list of priorities so we appreciate your feedback.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
