Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
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5/5
GoogleBeen renting a flat for my father
from Wren and the whole process of moving in and also moving out been very smooth. Toby then Marcus dealt with any issues during tenancy with very quick respond and professional manners.
Can highly reccomend this letting agency.PositiveResponsiveness, Professionalism
Kasia Β· 25 August 2021
Agent replied Β· 24 August 2024
Thanks for the kind words and review Kasia, weβre really very grateful. Weβd love to help in the future if we ever can in any way. Take care, Toby
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4/5
GoogleApart from expecting absolutely everything to be done online, which I am not at all confident with, I found Wren Lettings very pleasant to deal with.
Angi Β· 25 August 2023
Agent replied Β· 24 August 2024
Thank you Angie we appreciate the review and feedback. Speak soon. Toby
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5/5
GoogleWren Lettings are a diligent and highly professional organisation. My trust in them to manage various properties, and those of my family, is unwavering, and has been for many years. I couldnβt recommended them highly enoughPositiveResponsiveness, Professionalism
Dr Β· 25 August 2022
Agent replied Β· 24 August 2024
Thank you for the kind words Dr Chandler. Truly grateful and it is always a pleasure
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5/5
GoogleThe people here are very knowledgeable and go out of their way to pull all the stops out .If a problem occurs they will be on the case straight away. A pleasure to deal with.PositiveResponsiveness, Quality, Professionalism, Value
Alan Β· 11 January 2022
Agent replied Β· 10 January 2025
Thank you Alan, it's always a pleasure and we're very grateful
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5/5
GoogleFriendly and very helpful. Make things work with my short time frame and kept all the promises that were made. Would recommend.
Mel Β· 25 August 2023
Agent replied Β· 24 August 2024
Thank you Mel, really grateful. Hope today/tomorrow goes smoothly. Take care. Toby
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5/5
GoogleToby, Marcus, Vivian, Maisie and all at Wren Lettings Southbourne Dorset are true professionals. Their kind and thoughtful assistance has helped me through moves over the years and my teenage daughters and I will be forever grateful.PositiveResponsiveness, Quality, Professionalism, Value
John Β· 25 August 2021
Agent replied Β· 24 August 2024
Thanks John, hope you're now settling in
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1/5
GoogleCunning. Flats and apartments Wren owner (Toby Slade) try to rent in very bad condition. Mold under the walls. I did not get my deposit back. Once you sign the contract very poor communication. You have to beg and ask 1000 times if you need anything to be fix.
Bs112221 Β· 26 August 2018
Agent replied Β· 24 August 2024
Hi Bartosz,
Unfortunately your deposit was not returned as the County Court Judgement stated that due to rent arrears, your deposit was to be repaid to the landlord. The deposit scheme therefore correctly returned this to the landlord. We are surprised that two years have passed and you now make contact. We would have liked to have addressed this with you but you left unannounced. Please do contact us if you wish to discuss this further.
Thanks
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5/5
GoogleWe have used Wrens for years now and would highly recommend them as they are very professional and are quick to respond when we have the need to get in touch.PositiveResponsiveness, Professionalism
Duncan Β· 25 August 2022
Agent replied Β· 24 August 2024
Thank you Duncan; very grateful and it's always a pleasure to help you both
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5/5
GoogleWe have worked with Wren Letting for many years and always found them very proffesional in every aspect.
Thanks again.
Terry Β· 25 August 2023
Agent replied Β· 24 August 2024
Thank you guys
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1/5
GoogleRented as much as 5 properties in my life.This crowd is the worst I ever dealt with.Not keen to help at all .Left the place in better shape then it was but didn't got my deposit back.Theres actually letting agencies that care about tenants in human way.
Aido Β· 26 August 2018
Agent replied Β· 24 August 2024
Hi Aido Kelly,
We take these matters very seriously and unfortunately, we have no record or recollection of any client fitting this account, nor can we verify anything about your identity from your name in our records. If you are indeed a client of ours, we would like to investigate this issue further, please contact our office as soon as a possible on info@wrenlettings.co.uk so that we can resolve this issue.
Thanks
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5/5
GoogleA very good service - would definitely recommend - friendly, professional and has a great selection of properties.
Amy Β· 25 August 2023
Agent replied Β· 24 August 2024
Thank you Amy :)
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5/5
GoogleExceptional professional service. Wren kept us updated during the whole process and made everything seem easy. Me and my fiancΓ© are both happy & satisfied.π
Totally recommend it!!! β¦
Dimitrios Β· 25 August 2022
Agent replied Β· 24 August 2024
Thanks Dimitris. Really very grateful. Have a great weekend
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5/5
GoogleA thorough and professional letting agent that I have been using since 2013, which continues to meet all my requirements as a landlord.
Personable and friendly, they offer advice whenever it is needed and exceed the services that 'other' agents offer.
Highly rated and recommended.
Dan Β· 26 August 2018
Agent replied Β· 24 August 2024
Thank you Dan
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5/5
GoogleFantastic team that really cares about their tenants. The team went above and beyond their duties multiple times. Much better company than some of the other local competitors!
Gillian Β· 25 August 2022
Agent replied Β· 24 August 2024
Thanks Gillian were more than happy to help. Really grateful for the review
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5/5
GoogleEfficient, contactable and very helpful staff. Happy to help with most issues. Value for money.
Sarah Β· 29 September 2023
Agent replied Β· 24 August 2024
Thanks Sarah. Really grateful for this. A pleasure to help
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5/5
GoogleI have been letting my property through Wren Lettings for 2 years, I have always found everyone in the office to be highly professional. Their understanding and knowledge of the industry always gives me the confidence that my property is in good hands.
Nick Β· 26 August 2018
Agent replied Β· 24 August 2024
Thank you
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5/5
GoogleIt is the second property we've rented from Wren Lettings and so far we would highly recommend the company to family and friends. They have always been helpful and have stayed late when we needed them. We have nothing negative to say :)
Marcus Β· 26 August 2018
Agent replied Β· 24 August 2024
Thank you
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5/5
GoogleWren have been superb. They're efficient, friendly and incredibly helpful. Marcus especially, has been an absolute gem. They're the best letting agents I've found. Cheers guys!
Leah Β· 25 August 2022
Agent replied Β· 24 August 2024
Thank you for the kind words Leah, Iβll highlight this to Marcus. Take care
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5/5
GoogleVery helpful, brilliant service!
Family Β· 16 April 2024
Agent replied Β· 24 August 2024
Thank you. We are grateful for the kind words
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5/5
GoogleAttentive to any issues. Lovely company and a decent landlord. Need I say more.
Dee Β· 25 August 2023
Agent replied Β· 24 August 2024
Thank you Dee. Really grateful. Speak to you soon. Toby
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5/5
GoogleThe team has provided professional support
consistently for a number of years. Good service and prompt responses when and where required. Highly recommended, thank you.PositiveProfessionalism
Bansko Β· 25 August 2022
Agent replied Β· 24 August 2024
Thank you Nigel. We do really appreciate this and always happy to help.
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5/5
GoogleCustomer experience from start to finish was exceptional. I've been on both side of the coin with Wren and as a landlord and tenant, they really were a pleasure to deal with - Dom
Dom Β· 26 August 2019
Agent replied Β· 24 August 2024
Thank you
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5/5
GoogleA beautiful place and perfectly located in Christchurch. Would highly recommend and will definitely be returning π₯° β¦
Helen Β· 25 August 2022
Agent replied Β· 24 August 2024
Thank you Helen
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5/5
GoogleSuperb service. Have been letting through them for 5 years + . Always available and helpful. Highly recommend.
Brian Β· 25 August 2022
Agent replied Β· 24 August 2024
Thank you Brian, really do appreciate the kind words. Wishing all the best and you know you're welcome to contact the team and I for any help or advice. Toby
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