Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
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5/5
GoogleToby went above and beyond in helping us secure our property. He made the process extremely easy and ensured everything was sorted. It really took the stress out of moving. Highly recommend Wrens and Toby.
Jo Β· 25 August 2023
Agent replied Β· 24 August 2024
Thank you Jo, it was great to help you and will do our best to help your family member. Toby
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5/5
GoogleA very professional letting agent that provides good service and prompt response to any kind of queries. Thanks to Marcus who has been very helpful though out my whole letting process, and gives me the confidence that my property will be well look after.
Cas Β· 25 August 2022
Agent replied Β· 24 August 2024
Thank you Cas
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5/5
GoogleIn one word - Amazing!
We're in difficult situation, because we needed to find new apartment to ren in short time period. With puppy it's not the easiest task, but luckily we got in touch with Mr.Toby Slade from Wren Lettings and in just 1 week we could move to our new home.
Communication was fast, direct, questions were answered as soon as possible.
Mr.Slade quickly went through our situation- quick move and puppy πΎ with the landlord and we had answer almost immediately.
It was wonderful to work with such nice people!
Thank You so much again!
KaΔorka Β· 25 August 2023
Agent replied Β· 24 August 2024
Thank you Katerina, this is really kind of you. Loved helping you both. Toby
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1/5
GoogleThis letting agents let you down completely thinking about the money first thatβs all!!!!
Made an appointment for viewing and said I was the first person at 5pm the night before I was gonna view they called to say it was cancelled as they have already let the property! Why didnβt u call and ask me to view earlier or make the appointment sooner
Thought I was the first didnβt even give you a chance
Waste of time!!!!!!
TishTosh Β· 25 August 2023
Agent replied Β· 24 August 2024
Whilst we understand the frustration of applicants that are unsuccessful and the reactions, the landlord in this instance had been let down on a number of occasions and chose to secure it without delay. You may have been the first to call however you were not the first to view it nor were you scheduled to be. All the best, Toby
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5/5
GoogleI have been with Wren for just over a year now, I canβt thank them all enough for their support and guidance especially during the pandemic.
I would like to say a special thank you to Toby and Viv.
Very professional and amazing to rent from.PositiveResponsiveness, Quality, Professionalism
Devonne Β· 25 August 2021
Agent replied Β· 24 August 2024
Thanks Devonne, hope you're settling in
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5/5
GoogleToby and his team provide an amazing service. They are quick and very professional. They provide an amazing service for landlords and tenants, I have been very happy with them for the last several years.PositiveProfessionalism, Value
Julie Β· 25 August 2022
Agent replied Β· 24 August 2024
Really very grateful for the kind words Julie, thank you
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5/5
GoogleI have rented through Wrens for years and have always found all the staff to be friendly and professional. I would definitely recommend Wrens.
Emma Β· 25 August 2023
Agent replied Β· 24 August 2024
Thank you Emma. Really grateful. Have a great Easter. Toby
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5/5
GoogleMy partner snd I rented an apartment in Southbourne through Wren for 5 months over Xmas whilst we were house hunting.
From initial viewing, throughout the tenancy and end of tenancy, Wren's staff were attentive and very efficient. Any issue or queries we had was dealt with promptly.
Through my work, I've had to rent apartments in UK and abroad. Wren is up there with the best I've used. Highly recommended
Steven Β· 25 August 2023
Agent replied Β· 24 August 2024
Hi Steven
Thank you; this is very kind. I really appreciate it.
Wishing you all the best.
Toby
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5/5
GoogleI let a house out for 18 years whilst I was abroad, and during the time Wren's have been my agents I have received excellent service from them. There are several members in the team and I have dealt with all of them throughout the years. Communication has been wonderful from all team members. I think I only had 3 or 4 tenants in all this time. I was always kept informed of problems, repairs that needed doing etc, which has meant that I have returned to a good property. I cannot thank them enough for the peace of mind they have given me.PositiveResponsiveness, Quality, Professionalism, Value
Cath Β· 25 August 2022
Agent replied Β· 24 August 2024
Thank you Cath, really kind of you. It was a pleasure to help you over the years and you know you're more than welcome to contact the team and I for any help, recommendations and or advice.
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5/5
GoogleI have been engaging Wren's services for over 20 years and during this time I have experienced nothing but professional and friendly approach by all whom I have interacted with. They always go above and beyond to assist with all matters at hand and throughout show empathy, care and friendly approach to all of my queries and needs. I can not recommend this agency strongly enough and am grateful for all that they have done for me to date.PositiveResponsiveness, Quality, Professionalism, Value
Farzin Β· 25 August 2022
Agent replied Β· 24 August 2024
Thank Farzin, truly grateful and it is always a pleasure to help and assist you
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5/5
GoogleI have used Wrens several times for both checking out tenants and finding new ones and the service Toby and his team provide is outstanding. Their communication, attention to detail and knowledge is superb and I would highly recommend them to any landlord wanting to let their property.
Nigel Β· 26 August 2018
Agent replied Β· 24 August 2024
Thank you
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5/5
GoogleA professional letting agent who gives you the confidence to know your home is being looked after. I would recommend Toby and his team to anyone looking to rent there property.PositiveProfessionalism
Vito Β· 25 August 2022
Agent replied Β· 24 August 2024
Thank you Vito
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5/5
GoogleToby and his team at Wren Letting have managed our properties since the company started, the service they provide is and has always been outstanding.
We would thoroughly recommend Wren Letting.PositiveProfessionalism
DENNYS Β· 25 August 2022
Agent replied Β· 24 August 2024
Thank you Dennys, very grateful and it has been and is a pleasure
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5/5
GoogleI have been using Wrens for several years now. Toby and his team are highly professional and always easily available to contact by telephone or e-mail. Would definitely recommend.
Susan Β· 25 August 2022
Agent replied Β· 24 August 2024
Thank you Sue, really grateful. Have a lovely Christmas and New Year.
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5/5
GoogleThere isnβt another rental agency I would use over Wren. If you want a high quality, professional service then Wren is the place to go. They went above and beyond to help me and there wasnβt anything that wasnβt too much trouble. Toby runs a superb business and Iβd say they are the best in the area. Thank you for all your help.
Gemma Β· 25 August 2023
Agent replied Β· 24 August 2024
Really kind of you Gemma, thank you :)
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5/5
GoogleAlways been happy with Toby and his teamβs quick and helpful responses to our requests and queries. Their service is far more personalised and efficient than our previous agent.PositiveResponsiveness, Quality, Professionalism, Value
Chris Β· 25 August 2021
Agent replied Β· 24 August 2024
Thank you Chris, all the best
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5/5
GoogleGreat experience with Wren in regards to renting a property. Brook especially was fab and kept us up to date from start to finish with great communication and really helpful in regards to any questions I had. Very professional company, would recommend to anyone.
Sarah Β· 17 August 2024
Agent replied Β· 24 August 2024
Thank you Sarah. I will let Brook know the feedback. Great to hear this. Hoping you have settled and love your new home
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4/5
GoogleMarcus and his team made a real effort to get the property rented quickly and to the right tenant. Great communication and great job
Darren Β· 25 August 2022
Agent replied Β· 24 August 2024
Thank you Darren, we appreciate your trust in us. Toby
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5/5
GoogleI liked Pat from Wren Letting on our first meeting. She gave me full confidence of a successful partnership. She went above and beyond after arranging and meeting future tenants on a Saturday which happened to be her day off!
I found all the staff to be helpful, happy and friendly.
Thank you Wren Letting
Jill Β· 21 May 2025
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5/5
GoogleThank you Toby and team for your continuing support to me as a landlady over the past 8 years. Long may we continue.
Hilary Β· 25 August 2022
Agent replied Β· 24 August 2024
Thank you Hilary, very grateful. It is a pleasure to work with you
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5/5
GoogleWe have used Wren Letting Ltd over the past 12 years. During this period we have found their services most professional, responding to any queries with competence and efficiency.
We would gladly recommend Wren Letting agencies to any landlord who would like more of a stress free life.
Looking forward to our business relationship with Wren Letting Ltd Agency in the forthcoming years.
Luigi & Karen DomeneghettiPositiveResponsiveness, Quality, Professionalism, Value
Luigi Β· 25 August 2022
Agent replied Β· 24 August 2024
Thank you Luigi & Karen. Really am grateful for entrusting us.
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5/5
FacebookCouldnβt have asked for a better lettings agents. Really professional and always replied back to any concerns or emails I had sent over. Thank you Marcus and team.
Alice-katy Β· 21 October 2021
Agent replied Β· 20 March 2026
Thanks Alice-Katy - ive just fed this back to Marcus
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5/5
GoogleIncredible service from Brook, Toby and all of the team at Wren Lettings. Kept me informed every step of the way. Highly recommended.
Rob Β· 16 April 2025
Agent replied Β· 16 April 2026
Thanks Rob, it was great to help. Iβll pass this on to Brook and the team. Toby
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5/5
GoogleI had great experience with Wren Lettings. They were very helpful and responded promptly to any repair requests. Their professionalism and commitment to tenant satisfaction made my renting experience smooth and enjoyable. I highly recommend them.
Elizabath Β· 13 October 2024
Agent replied Β· 23 October 2024
Thank you Elizabeth, we really appreciate this. Wishing you all the very best and a safe flight
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