Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe cannot thank Gareth and James enough for letting our property. They took away all the stress and found our perfect tenant in a matter of days! If you are looking for a letting agent then we highly recommend MK estates!
Jade · 7 June 2022
Agent replied · 7 June 2023
Thank you so much Jade for your kind review. We will let Gareth and James know and we hope your move goes well.
★★★★★ 5/5
GoogleA massive thank you to Gareth and Leah at MK estates, as first time buyers the process was daunting to begin with, but with great communication through email and phone calls, our minds were put at ease. Thank you for your hard work and professionalism. Would 100% recommend
Amber · 15 April 2024
★★★★★ 5/5
GoogleWe purchased a property in Highcliffe in December 2019 through the Iford office of MK Estates. Leah Mitchell was the selling agent.
Leah was thoroughly professional throughout the process and worked tirelessly to get the transaction over the line, keeping in regular contact with us and liaising frequently with agents and solicitors involved in the chain. We were so pleased to be dealing with a high street agency rather than an on-line firm because the personal service offered by MK was first rate. Thoroughly recommended.
David · 7 June 2020
★★★★★ 5/5
GoogleMK Estates are fantastic. My first experience using a letting agent and would thoroughly recommend! I used them to let my property in Southbourne, Leah and James were both friendly and professional and no problem is too small for them to deal with efficiently. I felt I could trust them completely through the whole process and their knowledge and large experience made the whole thing hassle free! Will definitely use them again in the future... 100% recommend, you will not be disappointed! Thank you Leah and James!
Katie · 7 June 2020
★★★★★ 5/5
GoogleWe can't recommend MKEstates enough. We used these agents on recommendation to us and were not disappointed. They went above and beyond throughout the whole sale and completion process and kept us in the loop of everything at all times. They offered reassurance throughout and never failed to put us at ease.
We put off selling for a long time due to a previous negative experience through another agents but were promised by MK that this would not be the case with them and they didn't fail in keeping to this promise, they made the whole experience as stressfree as possible.
We cannot thank them enough for everything. We wouldn't be where we are now if it wasn't for them.
Mr & Mrs Campbell
Spiderwebchan · 9 December 2022
Agent replied · 7 June 2023
Thank you for your kind words Jess, we are so glad we could make your experience a positive one. We wish you and the family all the best in your new home.
★★★★★ 5/5
GoogleAbsolutely outstanding service from Leah and Jamie, from start to finish. Leah started the process with us and she was unbelievably professional and really helped us through each step.
Jamie helped towards the end and worked with us, keeping us informed and up to date at all times, right up to and beyond completion.
We would definitely recommend MK for anyone looking to buy or sell a property in the Bournemouth, Christchurch or Southbourne area. Leah and Jamie, thank you!!!!
Clive · 9 December 2022
Agent replied · 7 June 2023
Thank you Clive!
★★★★★ 5/5
GoogleWe used MK for the sale of our family home. The communication from Jamie and the team was good, and they were there to advise us if we had any questions. Would look to use them again if we ever moved in the future
Andy · 15 April 2024
★★★★★ 5/5
GoogleMany thanks for a pain free sale. Leah was very proactive to ensure everything went as quick and smoothly as possible. We would use MK again and would also fully recommend them.PositiveResponsiveness, Professionalism
M&J · 25 August 2022
Agent replied · 7 June 2023
Thank you Matt & Jo, we are so happy we could help and that it was a smooth process from start to finish.
★★★★★ 5/5
GoogleJames has been amazing. There have been a couple of issues with the property, but the problems were sorted fairly quickly and having in consideration my requirements as a tenant. Communicate is very easy and the treat received remarkably good.
Definitely, I would recommend him.
Judith · 7 June 2020
Agent replied · 7 June 2023
Thank you Judith, glad we can help when you need us.
★★★★★ 5/5
GoogleAs soon as I met Leah I knew that we would go with MK Estates as her professionalism and genuine care shone through. The photos were very professionally done and the viewings were so well organised. The communication was brilliant and we were never left wondering what was going on. Unfortunately our sale was not to be for other reasons but if we sell again in the future we will go straight back to Leah - we can't recommend MK Estates highly enough!!PositiveResponsiveness, Quality, Professionalism, Value
Emma · 25 August 2022
Agent replied · 7 June 2023
Thank you for your review Emma, even though things didn't work out as planned we can't wait to help you again in the future.
★★★★★ 5/5
GoogleI have known the MK team since they took over in 2019 and I can say nothing but good things about them. They were there to give me advice when I bought my first property and were always honest with us throughout the buying process. I cannot recommend them enough, you won’t be disappointed! Thank you so much Leah and James we couldn’t have done it without you.PositiveResponsiveness, Quality, Professionalism, Value
Sinead · 25 August 2021
★★★★★ 4/5
GoogleJamie and Leah could not have been kinder or more charming and I'm successfully settled in my new home, so a big thank you to them both. Why not the full five stars? I was selling a home with a smallish back garden and only one bathroom. We had many viewings prior to selling and I'm not sure that the prospective buyers were sufficiently aware of the 'down sides' to my home. I think that fewer viewings with eligible buyers who had viewed the property online would have made my selling a little easier.
Emma · 12 July 2022
Agent replied · 7 June 2023
Thank you for your review Emma, we are so glad that you are enjoying your new home! For the right buyer the factors that you felt were 'downsides' were in their eyes perfect for them and they are over the moon with the property and settling in nicely. It may have taken a little longer to find the right buyers but we got there in the end and we are so happy for you.
★★★★★ 5/5
GoogleJamie and the team did a wonderful job in helping us to purchase a property in Bournemouth. They were always quick to communicate and helped to push things along when communication between solicitors was slow. I would highly recommend MK Estates.
Adam · 15 April 2024
★★★★★ 5/5
GoogleWe knew some people who sold their house through MK and had a very positive review. Having then given MK the opportunity to market our property it was clear to see why they have such a good reputation. The marketing photos were great, the viewing feedback was great, and when we sadly lost our buyer (due to a change in the buyers circumstances) they found us another buyer within 72 hours. Having now completed on our sale and purchase, we have no hesitation in recommending MK to anybody looking to either sell or buy a property.
Mike · 7 June 2022
Agent replied · 7 June 2023
We got there in the end for you Mike! Enjoy your new home.
★★★★★ 5/5
GoogleI can't praise MK Estates Iford enough, Leah went above and beyond of getting my mums mobile home sell through and even helped contacting solicitors and pushing things along.
I highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Simone · 25 August 2021
Agent replied · 7 June 2023
Thank you Simone, we wish your Mum all the best and were so glad that we could help.
★★★★★ 5/5
GoogleMK estates were recommended to us by a friend and we would recommend them to anyone. Leah & Jamie are very professional, caring and always available if we need them. They have worked very hard in our house sale and given us lots of great advice regarding our purchase too.
We simply couldn't have wished for a better team.
Thank you Leah & Jamie!PositiveResponsiveness, Quality, Professionalism, Value
Martin · 25 August 2021
★★★★★ 5/5
GoogleLeah came recommended so our expectations were already pretty high but her dedication, professionalism and ‘get it done’ attitude exceeded our expectations. We were selling our Bournemouth property from Australia - Leah was contactable throughout the time zones and managed it flawlessly ! Would not hesitate to recommend, especially if you are selling a property remotely!
Steven · 11 August 2022
★★★★★ 5/5
GoogleI was looking for a property to rent in Bournemouth and struggled to find one that matched my requirements, in essence my search was proving to be a massive stink and one that challenged my mental health and that of my families. I contacted James V and he found me a property that suited my situation in a moments breath! I would highly recommend those who are looking for a suitable property to use MK estates, for a efficient service definitely use James V. Thankyou MK Estates!
Thomas · 15 April 2024
★★★★★ 5/5
GoogleI highly rate and recommend MK Estates Iford! From the first to last correspondence, MK Estates were fantastic! Professional, friendly and very knowledgeable throughout the whole process of selling our property. After having been disappointed with our previous agent, Leah and James worked extremely hard to sell our home within 3 days of it coming to market. The sales process throughout was effectively managed and communicated to all parties competently. If you are thinking of using MK Estates Iford, you will not be disappointed! Thank you so much to all the team!
Kelly · 7 June 2020
Agent replied · 7 June 2023
Thank you Kelly, it was an absolute pleasure and we hope you are enjoying your new home!
★★★★★ 5/5
GoogleWe were not selling through MK estates but buying through them. These are the kind of agents you want on your side and in your chain! They made such extraordinary efforts to make sure they were communicating with every part of our long challenging chain. We would now definitely use them ourselves. Leah in particular deserves special thanks for keeping us informed throughout, and making sure she got us moved!PositiveResponsiveness, Quality, Professionalism
Amanda · 25 August 2021
Agent replied · 7 June 2023
Thank you Amanda, we have been on a journey together but could not be more happy for you and your family!
★★★★★ 5/5
GoogleMK Estates have been invaluable from start to finish. My partner and I had a difficult 12 months with other estate agents and solicitors selling our respective properties, and Leah and Gareth at MK Estates have been the ones fighting on our …
Ollie · 15 April 2024
Agent replied · 29 October 2023
Thank you so much for your review Ollie. What a journey we have been on but we are so happy for you to be getting the keys to your new home. We wish you every happiness there.
★★★★★ 5/5
GoogleI recently sold my flat through MK Estates. Jamie, Leah & Gareth were extremely helpful, professional, knowledgeable and have gone above and beyond what I have expected from other estate agents. I would wholeheartedly recommend their services
Miles · 31 August 2023
★★★★★ 5/5
GoogleWe sold our own property and bought our next one both through MK Estates. Have already recommended friends to use the team - good communication throughout and made the whole process as straightforward as possible.
Aaron · 31 August 2024
Agent replied · 22 November 2024
Thank you for your review, we are so glad you had a good experience with the team. Happy to help.
★★★★★ 5/5
GoogleBeing a new Landlord, things weren't clear on property lettings. James from MK Estates approached me explaining their services and he made a great impression on our first meeting. The whole team was friendly & very professional and I went ahead using their service. Its been more than a year and I have no issues with them. I am really happy with their service and would 100% recommend them.PositiveResponsiveness, Professionalism
Allu · 25 August 2021
Agent replied · 7 June 2023
Thank you, always happy to help.
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