Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe couldn’t have asked for a better estate agent to guide us through buying our first home towards the end of 2025.
From start to finish, Leah was professional, approachable, and incredibly supportive. She took the time to explain every step of the process, answered all our (many!) questions, and made what could have been a stressful experience feel smooth and manageable.
We went from viewing the property to moving in within the span of under 4 months!
We wouldn’t hesitate to recommend them to anyone looking to buy a property!
Neha & Kapil.
Neha · 15 March 2026
Agent replied · 15 April 2026
Thank you so much for your review. It was a pleasure to help you both and we hope you are enjoying your beautiful new home.
★★★★★ 5/5
GoogleWe purchased a house via WelcomeHome estate agents, they were incredibly helpful throughout. Lyndsey was our main point of contact and she helped us navigate, what became, a complicated and drawn out process. Always available to discuss issues or provide an update and very responsive to emails, the whole team helped to make a difficult purchase as stress free as possible. I wholeheartedly recommend the company.
Russell · 28 October 2025
Agent replied · 26 January 2026
Thank you Russell, it was a team effort and we are glad that we could get there in the end. We can't wait to see what you do with the place!
★★★★★ 5/5
GoogleFrom the start of the process of buying our first home, Lyndsey was exactly what you would hope for. She was personable, patient, professional and knowledgeable.
As first time buyers, buying a new home can be very intimidating and I couldn't have asked for a better first time experience.
I think welcome homes are as good as they come and we appreciate the work you have done - we couldn't recommend them any more.
Luke · 27 December 2025
★★★★★ 5/5
GoogleSuch warm helpful people! Buying property is difficult at the best of times, but this team made the process less painful. Always ready to answer difficult and, in my case, stupid questions. It was like holding their hand and being gently guided. There were lots of laughs on the way. Could not have done it without them, or anyone one else. Highly recommend each and every person at MK Estates - Iford. Thank you All.
Donna · 29 November 2024
Agent replied · 22 November 2024
Hi Donna, you are extremely welcome. It was a pleasure to help and the delicious cake you bought in for the team went down a treat. We hope you, Andrew and Tilly are settling in well in you new home.
★★★★★ 5/5
GoogleI just wanted to say how fantastic Welcome Home have been with sale of my property. Leah was amazing throughout and kept in touch every step of the way.
Would highly recommend Welcome Home Estate Agents
Laura · 27 November 2025
Agent replied · 26 January 2026
Thank you for your review Laura. We hope you are settling in to your new home well, we are so happy for you.
★★★★★ 5/5
GoogleLeah and Lyndsey were extremely helpful during the whole process. The support I received was outstanding. Leah always kept me in the loop during every step of the process. Thanks!
Matt · 27 November 2025
Agent replied · 26 January 2026
You're welcome Matt, what a journey the last few months have been. It goes to show how important a local solicitor can be throughout the sales process. We hope you can now settle into your new home and enjoy it.
★★★★★ 5/5
GoogleJamie at MK has recently helped us to buy our first house and it couldn’t have been an easier process. We’ve had issues with attempted house purchases in the past and had bad luck with other estate agents but Jamie made this experience completely different for us. We would without a doubt come back to MK for any future needs. We were always kept up to date where possible with the progress and answers to all my questions were answered. We never felt like we were being a hindrance. Thankyou for the best experience!
Alice · 31 August 2023
Agent replied · 29 October 2023
Thank you for your review Alice, we will pass on your kind words to Jamie. We wish you all the best in your new home.
★★★★★ 5/5
GoogleLeah was very friendly and helpful from the beginning of my house search through to completion, keeping me informed of any updates and chasing up where necessary. Would highly recommend.
Suzanne · 20 August 2025
Agent replied · 15 April 2026
Thank you Suzanne, we hope you are settled in and enjoying your new home.
★★★★★ 5/5
GoogleHighly recommend !!
A lovely friendly and accommodating estate agent to work with, it was very stressful at times as we had a few buyers pull out due to us not being able to find our dream house we were reassured throughout the whole process by Jamie and Leah that we would find a property and we did
We moved into our new home a week before Christmas thanks to Jamie and we can’t thank the team enough for there guidance and being by our side throughout this whole journey
Dee · 8 January 2023
Agent replied · 7 June 2023
Thank you for your review. It has been an absolute pleasure being able to help in your selling journey, and the whole team wish you all the best in your new home.
★★★★★ 5/5
GoogleI would HIGHLY recommend MK estates if you’re thinking of selling your home. They went out of their way to help get our completion done when the process was getting difficult. They couldn’t have done more and I was really impressed with their work ethic. We were always kept informed and could tell they actually cared. Special thank you to Leah who was incredible and can’t thank enough. Gareth was always amazing and has been helpful the whole way through this process. Thank you again MK!
Savanna · 9 December 2022
Agent replied · 7 June 2023
Thank you Savanna, we hope you are settling into your new home well and can enjoy your first Christmas there.
★★★★★ 5/5
GoogleI would highly recommend Jamie and his team to anyone looking to sell, they go above and beyond. Communication was excellent at every stage, and I always felt confident that I was in safe hands. Their honesty and professionalism really stood out, and I can’t thank them enough for all their hard work.
E · 29 September 2025
★★★★★ 5/5
GoogleLeah is by far the best estate agent that I have come across. Not only was Leah willing to go above and beyond, there was clear, frequent communication and you really felt like you were talking to a person that cared and had your best interests at heart.
We really struggled with the solicitors on both sides of the sale and if it wasn't for Leah I don't think that the sale would have gone through. If you're selling your home, then MK Estates are the ones to choose!!!
Michael · 10 October 2022
Agent replied · 7 June 2023
Thank you so much for your review Mike. Your sale will definitely be one we won't forget anytime soon! We wish you and the family all the best.
★★★★★ 5/5
GoogleCan't recommend MK Estates enough, the team at Iford went above and beyond for us as buyers in a difficult circumstance. Leah and Jamie were amazing, very communicative and felt as though they really cared about you as clients as well as and the process and were extremely supportive throughout. Would not hesitate to use them in future and would recommend them to anyone selling or buying. Thank you for all your help, Mr and Mrs Martin xx
Mel · 9 December 2022
Agent replied · 7 June 2023
Thank you Mel, you were a superstar as well. Big team effort. We wish you all the best in your lovely new home.
★★★★★ 5/5
GoogleLeah and the team were incredible when I was purchasing my new house.
After months of stress and uncertainty Leah made the process extremely easy despite a few unavoidable hiccups along the way.
Leah was always on call, helpful, positive and proactive throughout. Nothing was too much trouble and she was also kind and supportive on a personal level.
I would never use another agent now, and would highly recommend Leah and her team for any sales or purchases.
Laura · 11 August 2022
Agent replied · 7 June 2023
Thank you so much for your review Laura, we are glad that you are now able to settle into your new home and that we could help you get there. We can't wait to see what you do with the place !
★★★★★ 5/5
GoogleI have been working with James at MK Estates for two years and without hesitation, I would recommend him to family, friends and anyone reading this review.
I decided to rent my two bed flat in Southbourne following a personally challenging period and the understanding, empathy and professionalism provided by James has been nothing short of exceptional.
From the beginning of the letting process, to ongoing support and service, to re-letting, the service has been outstanding.
James is thorough in tenant selection, maintenance issues and provides both myself and the tenants with everything that is required for the smooth running of the rental process.
Thank you for everything you do James, I can’t thank you enough.
ThePebble78 · 7 June 2022
Agent replied · 7 June 2023
Thank you so much for your kind words Simon
★★★★★ 5/5
GoogleTayo and James were excellent in guiding us through modern auction property purchase. As a first time buyers, we were not sure what exactly is required and the process involved but Tayo and James made it an extremely simple process which was nicely explained and we understood every step in the process. I would like to say a big thank you to Tayo and James for their professional yet personal approach and helping us to secure our dream home.
Martin · 12 July 2022
Agent replied · 7 June 2023
Thank you for your review Martin, we are so glad that you found the auction process smooth and that we could help guide you through the process.
★★★★★ 5/5
GoogleWent into MK Estate Agents July 2020, Leah was very helpful friendly yet professional from the start. This was the 1st property we were about to sell and Leah could not have been more helpful. Can not fault MK they sold our property keeping us informed all the way, also we bought a property and used MK . Leah also kept us informed by email text or phone call, nothing was too much trouble. These are not normal times but we did not feel that anything was done less than it should have been.
We would recommend MK to anyone buying or selling, this company goes above and beyond, specially Leah, we feel you go in as a stranger and finish feeling you have been dealing with a friend .PositiveProfessionalism
Jane · 25 August 2021
Agent replied · 7 June 2023
Thank you so much Jane! We are so glad we could help you sell your property and find you your new home. Definitely have to pop round for a cup of tea when we are allowed to see what you have done with the place.
★★★★★ 5/5
GoogleHonestly could not be more impressed with MK estate agents who went above and beyond! Leah and the team have just been absolutely wonderful the whole way through the sale, especially being a first time buyer. They have been incredibly professional, responsive and genuine from start to finish, and when things got a little tricky late on Leah remained determined to get the best outcome for both parties. I really couldn’t be happier and am very grateful! 100% recommend and I shall definitely be using them again in the future !
Thanks again Leah and the team 😊PositiveResponsiveness, Quality, Professionalism, Value
Lorna · 25 August 2021
Agent replied · 7 June 2023
We are so happy for you Lorna, hopefully you get to enjoy your beautiful garden over the summer.
★★★★★ 5/5
GoogleI highly recommend MK estates, they are very professional and work endlessly to meet your standards. During the whole pandemic its been a very difficult time to sell and buy a house but MK has helped a lot despite everything going on. Leah and James have been superbly welcoming in showing us to all sorts of different houses and helping us to choose the right one. As this estate agent is independent, they are very hardworking and very friendly. I am very impressed with this agency and how they cooperate to make sure all our standards are their top priority, Leah has been an amazing negotiator and she deals with all the issues around the sales and helps us out with any problems we approach, she is someone that is very dependable, as well as James, he is very professional with showing clients around my properties safely during covid and lockdown. I am extremely happy with the house I ended up getting, their service is amazing and i hope to work with them again in the future. Thank you for your hard work!PositiveResponsiveness, Quality, Professionalism, Value
Shu · 25 August 2021
Agent replied · 7 June 2023
Thank you, we can't wait to see the works that you do to your new home! Good luck with everything.
★★★★★ 5/5
GoogleSelling a house during the pandemic has been a challenging and a slow process. Due to the stamp duty holiday and the many houses coming on the market at the same time, this has meant a lot of viewings for the MK team to manage. Leah and Jamie have been very professional and very knowledgeable during this busy and difficult period, showing the many clients around my property safely.
I have bought and sold many properties during my life and have never found the estate agents I have dealt with to be very good. However I am so impressed with MK estates, and they are the best estate agents I have ever dealt with.
As this is an independent estate agent , they give a very personal and friendly service and they work so hard. Leah has been dealing with the negotiations and issues around my sale and nothing is too much for her. She is an excellent communicator and all calls and emails are answered promptly. She has been dealing efficiently with solicitors, the buyer and tradesmen during my sale.
I thoroughly recommend MK estates and I shall be using this agency again in the spring to carry out two more sales for me. Thank you Leah and Jamie.PositiveResponsiveness, Quality, Professionalism, Value
H · 25 August 2021
Agent replied · 7 June 2023
Thank you for your kind words Helen, no sale is ever straight forward but we are glad we could be there for you every step of the way. We look forward to helping you again in the future!
★★★★★ 5/5
GoogleWe recently sold our house with the help of Leah and Jamie at MK Estates.
This was our second time working with Leah. Having bought our first home with her help 3 years earlier, there was no other estate agent we were interested in going back to.
Both Leah and Jamie did a great job with the viewings and as part of the package, they were able to arrange for some beautiful photographs that really showed our property at its best. Only issue we had was getting Toby the Collie to vacate his favourite seat!
Leah remained diligent, organised and honest with us for the remainder of the selling process. She dealt with unexpected curve balls from the buyer where information had not been disclosed and chased the less proactive parts of the chain to make sure everything went as smoothly as possible.
We would recommend Leah and the team at MK Estates wholeheartedly to anyone looking for a friendly, reliable estate agent.
Becky and ChrisPositiveResponsiveness, Quality, Professionalism, Value
Rebecca · 25 August 2021
Agent replied · 7 June 2023
Thank you so much Becky & Chris, it was such a pleasure being able to help you again and we hope that you (and Toby) are settled into your new home!
★★★★★ 5/5
GoogleFantastic service from MK Estates. Sold my house in one day. Kept me informed every inch of the way, and went way beyond the call of duty to get us all to completion. I really can’t fault them. Leah was superhuman getting everything done, making sure everybody was happy and moving forward. If you genuinely want an Estate Agent that works for the money you pay them, call MK Estates. It’s worth it.
Alan · 12 July 2022
Agent replied · 7 June 2023
Thank you so much Allan for your review. It was a joint effort and we are so happy to be able to help you in your move. We wish you and your family all the best for the future!
★★★★★ 5/5
GoogleLeah and the team have been excellent from start to finish. With their patience, advise and guidance they really did support us so much in the selling of our property. It wasnt always easy going in terms of the sale but Leah really consoled us, kept us motivated and supported both side to allow the deal to go through. Will defiently be using them in the future. Highly reccomend!
Kosta · 9 November 2022
Agent replied · 7 June 2023
Thank you for your review Kosta, we wish you both all the best for the future.
★★★★★ 5/5
GoogleI wish I could give 1000K stars. James is an absolute superstar, who’s supported us during our 2,5 years of nightmare leading up to selling our property. Nothing was too much for him. He’s one of a kind, an excellent professional who got us the deal we only could dream of. Thank you James for your continuous hard work! Highly recommend whether it comes to letting, or selling your property!
Ági · 10 September 2022
Agent replied · 7 June 2023
Thank you so much for your review. It has been a journey for you and we are glad James could be there every step of the way to help.
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