Mays Estate Agents Bournemouth reviews

★★★★★ 5/5

Google

Had a very seamless experience with Hannah and team, recommended!

Sam · 17 April 2024

★★★★★ 5/5

Google

It's been a pleasure to deal with Mays as a purchaser. Hannah and the team have been highly professional throughout our purchase. Recommended without hesitation.

Peter · 17 April 2023

★★★★★ 5/5

Google

Samantha was so efficient and very helpful. The whole process was smooth running and I’m very happy in my new rental. Thanks again. - Jasmine

Jasmine · 17 April 2023

★★★★★ 5/5

Google

Having recently purchased a property through Mays in Westbourne, I have nothing but praise for Cheryl, Theresa and April who are clearly passionate about what they do and were professional, knowledgable and friendly, all of which helped ensure a smooth transaction. Unlike some other estate agents I had dealings with, the team always responded quickly to telephone and email enquiries, often out of working hours and frequently went the extra mile. Having used their skill and judgement to find me the perfect home, I have no hesitation in recommending Mays.PositiveProfessionalism

Gary · 21 June 2022

★★★★★ 5/5

Google

I had a very positive experience with Mays of Westbourne. Hannah was professional, responsive, and provided excellent service in every way.

Tomás · 21 June 2023

★★★★★ 5/5

Google

I couldn't be more impressed with the customer service, attention to detail and prompt feedback given by Hannah, Theresa and the team at Mays. I cannot recommend this team highly enough.

Suna · 21 June 2022

★★★★★ 1/5

Google

I was recently "dumped" from a purchase, of a house in Westbourne. The process was longer than usual due to Covid and the stamp duty holiday. I spent almost 4 months going to different lenders due to the property being deemed commercial. Along the way I communicated with Hannah and lately Cheryl about my predicament and wrongly assumed that the vendor was up to speed with my challengers. Last week I was unceremoniously told that the owners had lost faith in me and that I had broken their trust. To say we were outraged does not do it justice. After questioning the decision I was told "It's not Scotland, we did nothing wrong!) Well hundreds of hours and thousands of pounds later, I would challenge that. I tried to take this up with the manager who justified it away. No need to go on. I would not trust this office ever againNegativeQuality

John · 27 August 2021

★★★★★ 1/5

Google

Please be aware of this letting agent when renting from them. Trying to get hold of them is extremely difficult ,and with any luck they will get back to you at some point . If it's not in the best interest of the landlord then forget it! Having left the property in fantastic condition with pictures to prove it ,I am being charge over 300 for a deep clean from the cleaning company they recommended before the final check out, as well as redecorating costs. I would strongly suggest looking elsewhere when looking to rentNegativeResponsiveness, Quality, Value

Daniel · 21 June 2021

★★★★★ 5/5

Google

We moved to Dorset from London this year - we have just moved into our new house! Mays was a very helpful and responsive estate agent for our purchase; there were difficulties along the way, when our first chain broke down. They couldn't have done more to put things right, and they were a calming influence when tensions were running high! Definitely recommend.

Voula · 21 June 2023

★★★★★ 5/5

Google

We purchased a property through Mays and Hannah Palmer was excellent so helpful and made us feel as ease. I would differently recommend them.

Mandy · 21 June 2022

★★★★★ 5/5

Google

I'm very pleased with the service. Purchase of the flat was very easy. Hannah was very helpful and professional. Highly recommended.PositiveResponsiveness, Quality, Professionalism

Matt · 21 June 2022

★★★★★ 5/5

Google

I highly recommend Mays at Westbourne to anyone selling their property. The whole team at Mays were exceptionally helpful and professional throughout the process of selling my flat. Nothing was too much trouble for them. Hannah Palmer in particular constantly provided exceptional customer service. Hannah overcame all obstacles with her "can-do" attitude to ensure that my sale proceeded to completion as smoothly and as quickly as possible.PositiveResponsiveness, Quality, Professionalism, Value

David · 21 June 2022

★★★★★ 5/5

Google

I am very pleased to recommend the efficient, proactive and friendly team at Mays Westbourne. They fully manage our let property and we are confident that it is in safe hands, providing us and our tenants over the years with excellent service, whilst making sure our property is well maintained and fully compliant. Real peace of mind!

A · 21 June 2023

★★★★★ 5/5

Google

Hannah has been nothing but professional and lovely throughout our sale. We would highly recommend Mays estate agents.PositiveResponsiveness, Professionalism

Lavinia · 21 June 2022

★★★★★ 5/5

Google

I rented my flat for two years through Mays without any issues and then decided to sell and Mays were again brilliant. Hannah from the sales team was excellent in keeping the process moving and without her regular input, it may not have happened at all. Would fully recommend Mays for both sales and lettings side.

Chris · 21 June 2023

★★★★★ 5/5

Google

Fantastic service and excellent communication through to completion of my property, starting with helping choose a good solicitor that communicates well. When challenges occured, all the team solved them swiftly and with smiles too. Moved into property and it had been cleaned and also lovely welcoming gift was there, from the girls. Will def use Mays should i ever decide to move on....PositiveResponsiveness, Quality, Professionalism, Value

Jon · 21 June 2022

★★★★★ 5/5

Google

This is the first time I’ve ever used Mays in my property search. Although I wasn’t lucky enough to get the property I wanted I was really impressed with how quick and efficiently they worked. No messing about with long delays between offers. All wrapped up within circa 24 hours. Would definitely use again.

James · 21 June 2023

★★★★★ 1/5

Google

Dreadful service every single time we've needed help or assistance, which led to them either totally ignoring or not communicating anything in a useful manner... and we had to continually chase them, usually to no avail. Sarah Randall specifically can't even be bothered to use correct names when addressing people.. this is a great example the poor level we're talking about. Slow, disorganised & completely ruined the enjoyment of living at one of their 'managed' properties. They caused stress, rather than helping... so why bother? Don't expect any quality service. I'm actually gobsmacked at how bad they have been. Even from a basic business point-of-view, renters should not be treated with such contempt.. they form the majority of the population these days...

R · 22 June 2017

★★★★★ 5/5

Google

We can't praise Mays of Westbourne enough. If you're looking for a professional friendly service, you can't beat this lovely team of people. They go that extra mile to give you the best they can and make you feel very valued. Thank you for helping us in the search for our new home.

Violet · 21 June 2023

★★★★★ 5/5

Google

Excellent service from all at Mays particularly from Hannah who was always helpful, always proactive and always had time for me when I called for help. I wish other professions in the buying and selling business were as helpful.

Susan · 17 April 2024

★★★★★ 5/5

Google

Very professional and friendly staff . Hannah , who followed the sale&purchase was always available to talk, answer queries and chaise solicitors etc. It was a very difficult sale due to long chane but Mays was always very engaging and did their up most ! I even had a card and a bottle of wine to completion !!! Highly recommendPositiveResponsiveness, Quality, Professionalism

Maria · 21 June 2022

★★★★★ 5/5

Google

All the staff at Mays worked incredibly hard to make sure the sale of my fathers flat went as smoothly as possible. They were always on the end of the phone when I needed them and went out of their way to make the process was as painless as possible. I would not hesitate to use them again and would certainly recommend them to others.PositiveResponsiveness, Quality, Professionalism

Stewart · 27 August 2021

★★★★★ 5/5

Google

Amazing Estate Agent. I'm a very mature lady & needed a lot of help. Hanna & her team were brilliant, so patient & and helpful with every step of the way. I would definitely recommend them. Many thanks, Jo

Josephine · 25 March 2024

★★★★★ 5/5

Google

Mays went out of their way to assist in my purchase a thoroughly professional and excellent service I would highly recommend them. I have purchased 12 properties and they have been the best estate agent I have come across. I will certainly not hesitate to use them again.

Irene · 21 June 2023