Gordon Barker Ltd Bournemouth reviews

★★★★★ 5/5

Google

I just wanted to take the opportunity to thank you for the service you provided throughout the tenancy. From start to finish I have been very impressed with all my dealings with you and your colleagues in the office. Top levels of customer service and honesty are very important to me and sadly seem to be lacking with most companies I deal with. This was certainly not the case with Gordon Barker. You found me a fantastic tenant and managed the whole process from start to finish. I will certainly be calling you guys again when I let my property out again in the future.PositiveResponsiveness, Quality, Professionalism, Value

Matthew · 14 June 2021

★★★★★ 1/5

Google

Absolute disgrace. Been calling them all morning as they didn't send us the address we were viewing. So left early to try and find it.. then got a voicemail 30 mins before saying they had to cancel.. useless don't bother with them.. if they can't even make a viewing then they must be useless to rent from... This is what happened in full... after response on here. And I emailed them as asked to do so in their reply... Guess what!! No reply to my email. We came all the way from Blandford with 2 screaming kids in the back. So petrol money there and back for no reason. We tried calling the office all morning, have the call logs on our billing app to prove this. When we spoke to person on the phone who was meant to be meeting us he told us about the emergency and said he was the only person in the office and there was nothing he could do. Very rude to me and my girlfriend on the phone. How come you didn't let us know earlier. And if the emergency happened just before our viewing why wasn't there anybody in the office from 10am as your Web page states you open. So from 10am until 11:30am the office was empty? Great company you got going on there. 🤦‍♂️👏 In other words you've showed someone the flat! They've offered you a back hander and you've accepted it. Crooks too I guessNegativeResponsiveness, Quality, Professionalism, Value

Chris · 12 June 2021

★★★★★ 5/5

Google

Great service.have used a couple of times and always go out there way for you.

Matthew · 18 August 2025

★★★★★ 5/5

Google

Debbie and Darren were incredibly helpful throughout the tenancy process, couldn't ask for better!

Kelly · 12 June 2023

★★★★★ 5/5

Google

All members of the team were incredibly helpful and Keiron kept me informed throughout the process. The turnaround was very quick and efficient. Many thanks!PositiveResponsiveness, Quality, Professionalism, Value

Helena · 26 August 2021

★★★★★ 5/5

Google

Gordon Barker helped me through a very difficult property sale. They liaised with the buyer and my own solicitor on my behalf and went above and beyond to get the sale completed. I will be forever grateful to them. A great team. I can't recommend them highly enough.

Julie · 12 July 2025

★★★★★ 5/5

Google

We recently sold a house through Gordon Barker and were very happy with the service from the team throughout the process. The advice we received was good, the property was marketed effectively and viewings were managed well. Communication was generally excellent and we were very satisfied with the final outcome.

Joe · 18 June 2025

★★★★★ 5/5

Facebook

Great service. Debbie and the team were very responsive and proactive with the letting process from viewing through to check out and deposit return. I'm very happy to recommend them.

Alex · 6 March 2021

★★★★★ 5/5

Google

I cannot speak highly enough of Roger and the sales team at Gordon Barker. We had a a very long and drawn out sale period due to issues with my Father's estate. They dealt with everything smoothly and professionally, keeping both sides on side to a happy conclusion. Thank you so very, very much.

Martin · 14 November 2023

★★★★★ 1/5

Google

Gordon Barker is the worst Estate and Letting Agents I have ever been in contact with. The customer support was appalling during my 1 year tenancy. They put NO effort into resolving our housing issues throughout the year when we repeatedly contacted them asking for improvements. Issues from the shower temperature suddenly not working, to slugs appearing in our living room. The team also have extremely poor landlords that they will side with regardless of the issue. So if the landlord wants all your money for a reason you don't believe is valid, and you spend your time protesting your innocence, they will disregard everything. A large bulk of our deposit was removed with no valid reasonings/proof of receipts. Lost 80% of our deposit, even when we left the house in a better condition than it initially was. They claim that they provided everything, but I received no emails throughout the end of my tenancy. It's also a bit coincidental that as soon as my review appears, a load of 5 star reviews pop up. It's a real shame that they had to be so volitile towards the end as I was really enjoying their service at the start. But towards the end, the service was extreamely negative. If you're a student especially, I would stay away from this Estate Agency until you hear that they have improved and became more polite.

Chris · 12 June 2020

★★★★★ 5/5

Google

Yaay!!! I am chuffed, I just receive the keys to a property I am renting from Gordon Barker. Great location, affordable price and a great property. I am very pleased. From the first day I called to enquire about the property to date, Hannah dealt with my application process and was very hands on. Very professional and helpful, She responded to all my emails swiftly and she helped through out the process. Having had very bad experiences in the pass with Landlords and agents, Gordon Barker is a breath of fresh air. I hope this is the begining of greatness as I have no doubt in the staff at the office, Debbie and Bradley and everyone were great too. Thank you all for a great experience. Hannah deserve a recognition as she has set the bar so high and I am a very happy tenant. Aramata

Aramata · 12 June 2020

★★★★★ 5/5

Google

I have just moved to the area due to a new job and have let a property managed by Gordon Barker. The staff at Gordon Barker were flexible and made allowances for me as I didn’t live in the area previously to make moving into the property smooth and simple, I have also found Gordon Barker very professional and quick to react when I have had any queries or minor issues that needed resolving. I locked myself out of the property at 6:30pm on Friday during the airshow and once again Gordon Barker were quick to react and dropped everything to come and assist despite not being within business hours. I am pleased to say my experience has been very positive and I would have no problems recommending Gordon Barker!

Craig · 12 June 2020

★★★★★ 5/5

Google

We rented through Gordon Barker and the whole team is super helpful and friendly 😊 thank you! …

Kirby · 16 May 2025

★★★★★ 5/5

Google

This place was where I found my new flat and they are very good thanks

Stephen · 12 June 2025

★★★★★ 5/5

Google

GB have been excellent. I have a) let a house through them as managing agents and b) sold a house through them also. They have been professional and engaged throughout. They have consistently gone above and beyond to ensure things are done well. It is that added value around the edges which stands GB apart from run-of-the-mill high street agents. I strongly recommend them.PositiveResponsiveness, Professionalism

Chris · 26 August 2022

★★★★★ 5/5

Google

Buying or selling during the pandemic is never easy. As first time buyers, we had many obstacles to overcome from lenders, even with a mortgage in principle. The team at Gordon Barker have kept in regular contact with us, and Christian especially has chased and been in general contact nearly everyday. If we were selling, I'd have confidence that Christian would do everything necessary to get the sale over the linePositiveResponsiveness, Professionalism

Chris · 12 June 2021

★★★★★ 5/5

Google

I was the executor of an Estate who instructed Gordon Barker to sell the property. All I can say is the team were so helpful and understood when I was getting very frustrated with potential purchases. Can't recommend them highly enough and will definately use them again and they are an independent! Thanks great team.

Catherine · 12 June 2023

★★★★★ 5/5

Google

Roger and Stephanie were very helpful, keeping us regularly updated throughout the purchasing process.

Isabelle · 16 October 2024

★★★★★ 5/5

Google

I have recently used Gordon Barker for the first time in relation to buying and renting a property. The service was absolutely top class. I noticed that everyone works together as a actual team, and there is no breakdown in communication which made the process very painless and efficient. I will certainly be using them again, and wish other estate agents worked like this well oiled machine.PositiveResponsiveness, Quality, Professionalism, Value

John · 12 June 2021

★★★★★ 5/5

Google

By far the best estate agents I have ever rented through! From the moment I went for a property through Gordon Barker, I was impressed by how efficiently they met my needs. Quick to reference, efficient with email response and if EVER anything was ever needed with the property, they dealt with this quickly and effectively. If only all estate agents were as good as these guys! Really positive experience with them, I'd give more stars if I could.

Ben · 13 June 2017

★★★★★ 5/5

Google

Well I was impressed with this agency. Everything was done quick and with great care. All the questions I got was unswered. Complimentary work. Would recommend this agency highly.

Janina · 13 June 2017

★★★★★ 5/5

Google

Great agent. Lovely friendly team who really care about their clients . Sold and rented a property for me , nothing was too much trouble . Kept me up to date every inch of the way. Made a stressful transaction a walk in the park. Highly recommend this agent. The best in Dorset.

Karen · 10 January 2025

★★★★★ 5/5

Google

Gordon Barker Estate Agents have achieved the sale of our house with professionalism during what can only be described as very trying times. Every member of their team has been friendly and enthusiastic keeping us well informed every step of the way. We would not hesitate to recommend them as in our experience they are head and shoulders above the multiple branch agents.PositiveResponsiveness, Quality, Professionalism, Value

Phil · 14 June 2021

★★★★★ 5/5

Facebook

Thank you guys again for making another process of finding a tenant so pain free and simple for me. Having bought my flat through gordon barker and renting it out twice through them, they’ve been incredible. They make each process so efficient and positive. I’ve not had to think about anything it all just happens. Would highly recommend you guys to everyone. Absolutely fantastic service. Thank you

Jordan · 30 March 2021