Trusted Agent profile · Bournemouth
★★★★★
202 reviews across 2 platforms
20 Poole Hill, Bournemouth, BH2 5PS
Frost and Co Estate Agents's office in Bournemouth, at 20 Poole Hill, is rated 4.5 out of 5 across 202 reviews on two platforms, including 197 Google reviews rated 4.6.
Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
5/5
GoogleAs I recently moved to the UK, I had a hard time finding apartments until I came across Frost & Co. Everyone was so professional and helpful from the beginning. I moved into my new apartment within a couple of days. I wish them the very best.
5/5
GoogleGreat and professional service, Charlie - top man, MVP of our transaction :) Highly recommended!
Thank you very much for your review, all the best in your new home!
1/5
GooglePoor service, very slow in dealing with issues, changed the move in date, Tried to keep hold of my holding deposit thankfully my bank stepped in and returned the payment to me. Unprofessional stay clear
5/5
GoogleI have used Frost and Co several times to let properties. I have found the staff to be very professional and always keep me informed as to how the letting is progressing. They respond immediately to any queries and are good value for money.
5/5
GoogleWe've always been very happy with the service and friendliness of the staff over the years we have dealt with them. They have always responded quickly to any email query and helped to solve minor problems that have arisen. All in all very satisfied
5/5
GoogleNothing is too much trouble for Frosts - very professional and friendly service.
Thanks for your review - glad you have been happy with our service.
5/5
GoogleThe usual five star experience from what must be Bournemouth's leading estate agent. Swift professional service from start to finish.
Tristan We appreciate your comments and hope to be able to continue the five star service on your next project Thank you
5/5
GoogleSam at Frost and Co has been excellent since taking over the contract to let my property. Really friendly, efficient and great communication. Would absolutely recommend them if anyone is looking for a letting agent.
5/5
GoogleVery happy with the service. Jordan really helped us and everything about moving in was sorted for less then a week. She is wonderful and everyone in the office was very friendly and helpful.
1/5
FacebookJust a bit disappointed about estate agent, not seeming very interested or polite :(
I have always had interest in binary trading so I can invest for myself and my family, but I was scared of lost until I got convinced by seeing a lot of people giving testimonies about Mrs Elizabeth Bays an expert binary trader. and then i decided to finally give it a trial, so far so good, I have made 15,500$ in just a couple of weeks I started trading. Don't waste more time contact her via Email: elizabethbays70@gmail.com WhatsApp:+1 {209}896-9431
5/5
GoogleExcellent, friendly and efficient service. Thank you for all your help.
Thank you for your kind words. Great to do business.
5/5
GoogleGreat service throughout a difficult purchase, Paul in particular was very responsive and helpful.
Thanks Lorna - glad we could help you through the complicated legals. Hope you are happy at the flat !
5/5
GoogleCharlie at frost and co has been super helpful and kept me informed on my purchase! everything went smoothly from start to finished, thank you 😊 would highly recommend! …
5/5
GoogleFrost and Co have been incredibly helpful in helping us prepare for our move into one of their properties and our agent, Jordan, is always readily available to help!
1/5
GoogleVery rude customer service straight away. Didn't feel welcome when I walked into the Ashley Cross Branch. I wasn't addressed for a good while upon my arrival - wasn't cooperative at all. Gary must of been having a bad day???
5/5
GoogleNever visited the offices, but the customer service and responsiveness provided by (at least the one I know) their staff is excellent, thorough and honest
4/5
GoogleHave recieved a call from paul regarding our recent post.it had now been fully explained and apologized for and we are satisfied as he took the time to resolve the matter and contact us.
5/5
GoogleRecommend without hesitation! I have used this company to both buy and sell and have been very impressed with their professionalism. They are a pleasure to deal with. Keep up the great work!
1/5
GoogleNeed some lessons in dealing with tenants properly
1/5
GoogleVery poor service from start to finish with Frost & Co. from a tenants perspective. Always sided with the landlord, definitely one to avoid if you're a tenant.
3/5
GoogleIt's an Estate Agents!
5/5
GoogleExcellent professional service. Really friendly staff who were able to answer any queries I had, making the process seem easier. Strongly recommend.
5/5
GoogleExcellent customer service & clearly the 'team' have a comprehensive knowledge of the locality, in respect of all property related matters!!
5/5
GoogleAn estate agent that goes the extra mile to keep things on track. I would thoroughly recommend their services
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
