Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service from Adams property agents! The team was professional, efficient, and always ready to assist with any questions. They made the whole process seamless and stress-free. Highly recommend for anyone looking for a reliable housing agency.
Oluwatodimu · 17 March 2025
★★★★★ 1/5
GoogleThe worst estate agents I’ve been with so far. It was estate agency managed maintenance and they refused to fix a lock on a shared bathroom. I was there for 6 months as I paid for it all upfront and I barely stayed there because the conditions were so bad. They refused to help out whatsoever. I do not recommend
Lucy · 31 May 2020
Agent replied · 31 May 2023
Hello Lucy, Unfortunately, you must have the wrong agents as we have never had a Lucy Barlow rent through us. If you could remove your review that would be kind of you? Many thanks
★★★★★ 5/5
GoogleExcellent service from everyone especially Jodie and Greg
Maxine · 14 April 2024
★★★★★ 5/5
GoogleWe have been tenants with Adams Lettings for three and a half years and have found them to be always courteous, attentive and responsive, true professionals. I would thoroughly recommend anyone looking for a concise agent to contact Greg and his team.
Grant · 1 June 2019
★★★★★ 5/5
GoogleI rented for 8 months through Adams and had no issues at all. They are perfectly reasonable when it comes to maintenance and issues - which is more than can be said for a lot of estate agents. I would use them again.
Steven · 23 September 2024
★★★★★ 5/5
GoogleFantastic team, with a special mention to Lucy, for providing an excellent level of service all the way from valuation to checkout - I have used this firm for 5 years on a number of rental properties and would highly recommend them.
AD · 1 June 2018
★★★★★ 5/5
GoogleI have been with Adams for over a year now and they are overly helpful, I have a tenancy which I continuously renew due to both the standard of the flat and the service I receive from the agents and Greg Adams himself which I believe is another reason the firm satisfies my tenant needs .
Just an example would be the fact my shower in the en-suite broke but this was fixed in no time. Definitely reccomend to anyone looking for lettings.
Hani · 31 May 2020
★★★★★ 1/5
GooglePoor communication throughout the year. Issues with mould all over the property from arrival. Me and my housemates called up and emailed multiple times regarding it and they were very unhelpful and even blamed us for it! Took a huge amount of money off of the deposit for ridiculous reasons as well. Would not recommend, especially for uni students.
Josh303303 · 14 April 2023
★★★★★ 1/5
GoogleAwful for students. Had to live with mould for the whole tenancy whilst having asthma, clothing and some of our property was damaged from the mould.
Was told that the landlord refused to do work to our property as his freehold was running out, yet we were still paying rent. The y claimed for so many damages that were overpriced and misleading from our deposit, they said that bed bases were not fit for a mattress to go on yet we slept fine with them, there was a slight dip that would usually occur over time with any bed base. They eventually gave us more of our deposit back after negotiations and took some money of for living with the mould yet didn't care when we lived there, until they had to make the property presentable for the next tenants.
Liam · 1 June 2019
★★★★★ 5/5
GoogleI dont know why people are saying their bad? I've been with Adams Lettings since October last year, I've had a few problems with plumbing and Electrical but they have within 24 hours sorted the problem. They've always been extremely helpful and easy to talk to so i dont understand why people are saying they are difficult.
Helpful : 10/10
Communication 10/10
Agency fees : Cheaper than most
Overall Rating : 10/10
By far the best agency i have had so far.
Thomas · 1 June 2019
★★★★★ 5/5
Google5 star for all staff, they been very quick and helpfull in the last 8 years. A big thank you for you girls and Adam :)
All the best.
Erzsike · 22 November 2024
★★★★★ 1/5
GoogleThis is one of the worst letting agents ever. Poor service waited days and days for a shower to be fixed constant building work, incompetant builders and when our tenany was over the land lord/agency tried to rinse us for everything we had charging us for missing items that were blatantly in the inventory, good job we are fine eyed students otherwise we would have been charged way more than nescassary! Ridiculous
Hewn · 31 May 2020
★★★★★ 5/5
GoogleRasa you are fantastic. I can't recommend working with these agents more. They were very helpful, and Rasa Bilvine especially was quick to answer all my emails and sort out any questions I had with a sense of urgency. If I could give you more than 5 stars I would!!!
Callen · 14 April 2023
★★★★★ 5/5
GoogleCannot recommend Adams Lettings enough, Jodie and Greg have always been easy to work with, professional and efficient. Huge thanks to the team !
Bev · 23 September 2024
★★★★★ 1/5
GoogleWould strongly recommend NOT doing any business with Adams Letting Agents especially if you are a student. Extremely high administration fees and no help with faults around their properties. Still haven't had our deposit returned to us and despite contacting them, we've had no communication about our deposit from them. They treat you like S*** and are thieving money grabbers. Do not buy or rent a property from them!
John · 1 June 2016
★★★★★ 1/5
GoogleCalled up looking to buy a property, Spoke with an agent if you could call him that, called Greg, so rude and delusional, would not recommend! Take your money elsewhere because they don’t want it😂also used them before a couple years ago as a tenant and couldn’t help with simple tasks.
Brandon · 14 April 2022
★★★★★ 5/5
GoogleSupportive, pleasant and helpful agents. Always friendly and understanding. Was with for 5 years and never had any issues
Adam · 14 April 2024
★★★★★ 5/5
GoogleOne of the best Estate agencies I've ever used, always available, any issues they fix there and then and genuinely made my renting experience especially during the pandemic one of the best I've ever had, Jody and Rasa are an asset to that team and company.
Thomas · 31 May 2021
★★★★★ 5/5
GoogleAdams Lettings have managed the rental of my flat for the nine years since it was purchased until its recent sale last month
Over that time the team have been friendly, approachable and helpful.
I would highly recommend this firm and have enjoyed my association with them.
Jim · 1 June 2017
★★★★★ 5/5
GoogleAdams Letting Agents is undeniably the best in the area. They helped get best apartment in Bournemouth and their in-house support is spotless. I would recommend to anyone.
Joey · 31 May 2020
★★★★★ 5/5
GoogleVery professional estate agent and are quick to deal with any queries. will gladly recommend them.PositiveProfessionalism
Shibendra · 25 August 2021
★★★★★ 1/5
GoogleI phoned thrm to view a property, and when I went the property it was just gone
Sergi · 31 May 2020
★★★★★ 4/5
GoogleI have registered with these agents who will contact me if the right place comes up..
Pam · 31 May 2020
★★★★★ 5/5
GoogleVery professional agency. No problem whatsoever! Rasa and Jodie are very helpful!
Marco · 14 April 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.