Savills Canford Cliffs reviews in Bournemouth, Christchurch and Poole

★★★★★ 5/5

Trustpilot

Jess Exley is amazing!

I don't usually give reviews in all honesty, but Jess Exley has got to be mentioned because I am beyond impressed! She has been the most helpful individual I have ever worked with when looking for a property. From the moment I showed my interest in a place, she has been on top of everything and has taken away all the stress and worry involved with finding the right property for me and my partner. With her constant updates, she never shies away from any task and has answered every single question (and there have been many to say the least!) with such professionalism and an impressively quick turnaround time. A huge thank you to Jess for all she has done. Savills - you truly have an asset who is amazing at her job! Thanks to Jess' hard work and her going above and beyond to meet our needs, you have another very happy and satisfied customer.

Ibrahim · 12 January 2021

★★★★★ 5/5

Trustpilot

Tenant review

We've had several issues with the property we were renting and Yato has been very helpful, responsive and assisted us in all our requests to the landlord. We were very happy with the service. Thank you very much again!

ClemVS · 24 September 2024

★★★★★ 5/5

Trustpilot

Excellent service

We have been greatly impressed by the service received from all of the team at Savills from start to finish. They went out of their way to make a very complicated sale as simple as possible for us. They were very respectful and sensitive to our needs and we really felt they were working with our best interests as their primary focus. They worked extremely hard (often late into the evenings) to make sure we knew what was happening and to answer any queries we might have. I would like to particularly thank James Barnett for his kindness and dedication to helping us to achieve the sale we needed. I would not hesitate to recommend them to others, and would happily work with them again in the future.

T · 3 December 2020

★★★★★ 5/5

Trustpilot

Bought & Sold through Savills

Having bought and sold through Savills this time around, to Ruaraidh and the team in Aberdeenshire & Angus, thank you so much for your diligence and professionalism. For us, this move has been quite a journey and you have played a key, supportive role in all aspects. I don’t believe the outcome would’ve been quite the same if we’d chosen other agents. Many thanks, we are truly grateful.

Mark · 24 October 2022

★★★★★ 5/5

Trustpilot

Danielle has been professional and…

Danielle has been professional and helpful and, when I spoke to her on the phone, today, we had a good discussion about the property that she's managing on our behalf and how best to move things forward. I'm appreciative of her insights and advice.

J · 26 June 2024

★★★★★ 5/5

Trustpilot

We have dealt with Chris...

We have dealt with Chris for the past 10 years for both buying and selling. He is extremely knowledgeable, great to work with and contactable round the clock, which for us has been important given we are often overseas. The last sale Chris dealt with for us was not an easy sale due to legal complications but with sound advice from Chris we were able to reach a successful conclusion with both ourselves and the buyers being extremely satisfied with the outcome and sale.

Kate · 13 November 2020

★★★★★ 5/5

Google

As a buyer of a property through Savills I found Sean to be highly professional. Not only that, but also very knowledgeable about the area. He and the rest of the team including Sabrina have been reassuring and always on the end of the phone to answer questions, in a really helpful way. In short, if I came to sell my property, I would only use Sean and his team at Savills to market it. They are that good.

Richard · 28 April 2024

★★★★★ 5/5

Trustpilot

Worked hard in a slow market

Savills worked very hard to deliver the sale of our house in a slow market. They never gave up and were supportive and responsive throughout the process - from beginning to end.

Owen · 30 April 2026

★★★★★ 5/5

Trustpilot

Very responsive and active in dealing…

Very responsive and active in dealing with inquiries. Have found them to be of great help when needed and the quality of the output has been world class. I have dealt with both Fiona and Matt and both have been excellent in their services.

Tamer · 15 September 2026

★★★★★ 5/5

Trustpilot

House sale

We selected Savills to sell our home last year which they did within a few days. Unfortunately owing to a combination of circumstances we had to postpone the sale which was reestablished earlier this year again within a few days with contracts being exchanged in around six weeks.The combination of a very strong brand and highly motivated knowledgeable staff in Stamford is a winning combination and we wouldnt hesitate to recommend them.

Peter · 13 April 2022

★★★★★ 5/5

Google

My partner and I are currently house hunting in our local area, and we visited Savills in Canford Cliffs to explore available options. We were greeted with a warm welcome by a lovely lady named Jayne. She was incredibly friendly, helpful, and knowledgeable. We left feeling truly listened to, and as young buyers, we felt valued as potential customers, something we hadn't experienced at other estate agents previously. Jayne's advice has been invaluable, and she has helped us find some properties we love. We're looking forward to booking viewings through Savills thanks to her assistance. Thank you so much, Jayne! We couldn't have reached this point without you! 😊

Joy · 24 December 2024

★★★★★ 5/5

Google

My partner and I are Poole locals, currently renting and looking to buy in the future. We aren’t ready to buy quite yet but wanted some genuine advice and to just have a look at what’s around, without the pushy sales. We visited Savills in Canford cliffs and were greeted by Jayne who was extremely helpful and seemed to have a genuine interest in us. She gave us some great advice for when we eventually want to buy and we will definitely be contacting Savills in the future.

Suzie · 24 December 2024

★★★★★ 5/5

Google

I've never used Savills before and have only heard good things about them, now i know why... I called the Canford cliffs office and spoke to a lovely woman called Jane who I have to say was truly marvellous to speak to and extremely helpful, she got me setup to receive my property preferences in no time at all and was just overall an amazing person to speak to over the phone, she was kind, thoughtful and really took into consideration what my wife and I were after, keep up the good work Jane, Regards, Tim and Sinead Van Bryce

Tim · 24 December 2024

★★★★★ 1/5

Trustpilot

AVOID AT ALL COSTS

AVOID AT ALL COSTS. NEED INVESTIGATING. If you do wish to deal with Savilles then a word of advice: be armed with Environmental Health and Safety contacts before hand! (You'll need it) Not even 1 star. This company is run by greedy little men. Zero diplomatic skills for solving issues. More concerned about getting bodge builders in to do cheap unsafe work on houses that are unfit for staying in. They do not care for children's safety. They only care about ripping landlords and tenants off for money. In our case Savilles were caught out LYING to the landlord and subsequently got found out when Environmental Health and Safety got involved. Worst company in the UK.

Marc · 3 October 2020

★★★★★ 5/5

Trustpilot

Feedback on a recent sale through Savills- Stamford

Having just completed the sale of a property through Savills I am moved to note that I hold them in the highest regard for their professionalism and commitment to achieving the sale of a 'difficult' house.James Abbott and his team have served me very well in that endeavour.James himself is both humble and decisive ( a rare combination in ones normal perception of an estate agent ) and has a perfectly honed instinct for differentiating between the emotional interest of prospective buyers and their real potential as proceedable candidates. His efficiency and the level of energy he invests in the process is an example of what one can expect from this trusted Company. So many thanks to James and his team.HC. Lincolnshire.

Hans · 1 October 2020

★★★★★ 5/5

Trustpilot

Mark Fell

Mark from Waterloo office went out of his way to help us find the perfect flat for us! He was incredibly friendly, knowledgeable and went above and beyond. He was open and honest about where we could negotiate and communicated well between us and the landlord, especially through the whole lockdown period. He handles clients with a great deal of respect, consideration and “let’s get it done” manner He has made himself available despite the 8 hour time difference. Felt very supported and helped :) thank you again for making the process so easy and stress free. I recommend Savills services and strongly recommend Mark as your agent.

Madge · 19 September 2020

★★★★★ 1/5

Trustpilot

Illegal Breach Of Contract

Back in June/July, my previous landlord stopped paying the mortgage, resulting in the bank taking control of the property and appointing Savills as the acting landlord. Since then, I have been paying my monthly rent directly to Savills.On October 15th, my partner, who had just so happened to stay the night, called me in distress, thinking we were being robbed after two men entered the flat. These men turned out to be locksmiths, sent by Savills to change the locks without any notice, believing the property was vacant.Savills failed to verify occupancy, ignored legal requirements for notice, and caused unnecessary distress however were more than happy to keep taking my money. Even after admitting their error, they dismissed the severity of the situation as "human error" and refused any compensation. Their actions violated basic tenant rights and have left us feeling unsafe in our home. To clarify, what they did was entirely illegal.Savills' mismanagement, lack of due diligence, and refusal to take responsibility highlight their incompetence. Renters should avoid them at all costs.

Sam · 18 December 2024

★★★★★ 5/5

Trustpilot

What can we say!

What can we say, but only that our experience was first class. David Stafford was totally in control of the selling process. He kept us informed at every step of the way. He negotiated on our behalf and kept us informed about the way forward in our negotiations as well as what we should accept and when we should walk away. We placed our trust in his judgement every step of the way and it worked for us. We cannot express how grateful we are that he held us by the hand and guided us to where we wanted to go. Thank you David Stafford - at Savills - Diolch fy ffrind

Grahame · 17 August 2020

★★★★★ 5/5

Trustpilot

Mark was great from the start of my…

Mark was great from the start of my buying process, I had always been told to be wary of estate agents but from day one mark always made me feel comfortable, very happy new home owner!

Crystal · 18 October 2024

★★★★★ 5/5

Trustpilot

Listed Mill

Listed MillSavills staff - and particularly Jeremy Kemp - worked very hard to achieve the sale of a lovely converted mill which I unexpectedly found myself having to deal with, as administrator of the estate of a family connection. The late owner had died suddenly, leaving no orderly paperwork about the property and the restoration work he'd carried out over a long period, nor how to look after the mill pond. Jeremy went to great lengths to market the property and to show it at its best and his enthusiasm for the mill was a significant contributing factor in achieving a sale despite the difficulties of selling during the Covid-19 situation. I valued his judgement and experience in what was a very difficult situation, not least because I live a long way from the property. Thank you - job well done.

Rosemary · 3 August 2020

★★★★★ 4/5

Trustpilot

Lauren Sullivan is a standout Property Manager Amidst Savills being challenging as a company

Lauren Sullivan has been an exceptional property manager during our tenure. After experiencing multiple changes within two years, Lauren has proven to be the best. Her quick responsiveness and efficient handling of property issues, along with her effective management of negative feedback, have been commendable. Lauren's support has been invaluable, especially considering the challenges we faced upon moving in. While our experience with Savills as a company has been questionable, Lauren exemplifies potential and kindness within the organization, standing out as a beacon of professionalism and effectiveness.

Zoe · 20 March 2024

★★★★★ 5/5

Trustpilot

Limes Cottage, Baigents Lane, Windlesham.

We found Savills engaging and approachable from the outset and this didn't change throughout the process to completion.It is thought fair to say that the purchase had it's complexities, however our agent Millie was always aware of issues and clearly doing her best to maintain momentum and communication between parties so that the process didn't stall.Based on our experience we would not hesitate in recommending Savills and we are very happy in our new home 😊

Russell · 5 July 2021

★★★★★ 5/5

Trustpilot

We have recently purchased a property…

We have recently purchased a property through Savills Wimborne Office. We dealt with Jamie Morten. It was a protracted and often fraught purchase because we commenced the purchase just before lockdown due to Corona Virus. Jamie is diligent, conscientious, offered good advice (even though his client was actually the vendor). He never failed to return my calls or emails speedily. He is very protective of his clients interest and we would definitely use his services should we ever sell this property. I will miss my regular conversations with him.

Yassamin · 23 July 2020

★★★★★ 5/5

Trustpilot

Their highly regarded reputation as Scotland’s leading estate agent did not disappoint.

Savills gave us a first class, professional service from beginning to end. We were lead every step of the way by Peter Gillispie who has a wealth of knowledge and experience. The guidance and expert help we received from Peter was invaluable. We were selling our family home of over 40 years which was very emotional too and he was very sensitive to our situation. After being on the market for less than four weeks we had an offer a few days before lockdown. The deal was completely at the beginning of July and we were reassured throughout these unprecedented times that the Savills team were doing all they could. Peter went above and beyond and as a family we can not thank him and the Savills team enough for acting on behalf of us and securing a buyer in these times. We could not recommend highly enough, thank you.

Deborah · 20 July 2020